Jay Roberts Jewelers Reviews
View more informationReviews
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
9 Reviews
97% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
9
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Allison Sent on 01/21/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jay Roberts always delivers an exceptional product! The staff there is wonderful. They personally made my engagement ring dreams come true. They worked with my fiance to find the perfect stone and setting for my engagement ring. They make sure you are happy with the product prior to your purchase which is wonderful! My fiance worked directly with Jay, Jake and a few other members of their team to achieve the most amazing result. We will be going back there for our wedding bands!Jay Roberts always delivers an exceptional product! The staff there is wonderful. They personally made my engagement ring dreams come true. They worked with my fiance to find the perfect stone and setting for my engagement ring. They make sure you are happy with the product prior to your purchase which is wonderful! My fiance worked directly with Jay, Jake and a few other members of their team to achieve the most amazing result. We will be going back there for our wedding bands! -
Quality of service
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Blake Sent on 12/14/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I couldn't have asked for a better experience when buying a ring. April, Jake, and the entire staff were incredibly helpful, especially for someone who answered most of their questions with, "ummm," "I don't know," and "maybe." After I picked my ring they shipped it to me in Phoenix overnight and I had it the next day! My fiance and everyone loved it and it was WAAAAAY under what I was expecting to pay. I can't imagine there is a better jewelry store out there, I will only recommend them to my friends and family. Love you guys!!I couldn't have asked for a better experience when buying a ring. April, Jake, and the entire staff were incredibly helpful, especially for someone who answered most of their questions with, "ummm," "I don't know," and "maybe." After I picked my ring they shipped it to me in Phoenix overnight and I had it the next day! My fiance and everyone loved it and it was WAAAAAY under what I was expecting to pay. I can't imagine there is a better jewelry store out there, I will only recommend them to my friends and family. Love you guys!! -
Quality of service
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Michele Sent on 09/30/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My fiancé and I came here in search of tacori engagement rings and found the ring of my dreams. Everything went smoothly and he dealt directly with the owner Jay. Couldn't be happier with my perfect ring!!My fiancé and I came here in search of tacori engagement rings and found the ring of my dreams. Everything went smoothly and he dealt directly with the owner Jay. Couldn't be happier with my perfect ring!! -
Quality of service
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User2997644 Sent on 03/09/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jay and his staff work with every couple to help them find the best rings possible while staying in budget. We love it there!Jay and his staff work with every couple to help them find the best rings possible while staying in budget. We love it there! -
Quality of service
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Jacqui Sent on 02/01/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My fiancé had a good experience here when he purchased my engagement ring last year, so we went in together to look at wedding rings. The person who helped us was Joel. He was very friendly and easy going, not pushy at all, and helped us find exactly what we were looking for without going over budget. This is the store where we will be going for all future jewelry purchases.My fiancé had a good experience here when he purchased my engagement ring last year, so we went in together to look at wedding rings. The person who helped us was Joel. He was very friendly and easy going, not pushy at all, and helped us find exactly what we were looking for without going over budget. This is the store where we will be going for all future jewelry purchases. -
Quality of service
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User1172793 Sent on 05/23/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We love this place and the price is competitive. Staff is very friendly.We love this place and the price is competitive. Staff is very friendly. -
Quality of service
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Yvette Sent on 08/04/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome family oriented team to work with. Dave is a great person. Always helpful and responsive quickly.Awesome family oriented team to work with. Dave is a great person. Always helpful and responsive quickly. -
Quality of service
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Kimberly Sent on 11/09/20084.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I used the branch in massachusetts it was the roberts jewelers in canton,mass and they were more than helpful, our rings were amazing and they worked very closely with us for many days or even over months until we were ready to pick them up, they worked with us and let us see the progress every step of the way! I loved them and the pricing for what we were able to afford was incredible!I used the branch in massachusetts it was the roberts jewelers in canton,mass and they were more than helpful, our rings were amazing and they worked very closely with us for many days or even over months until we were ready to pick them up, they worked with us and let us see the progress every step of the way! I loved them and the pricing for what we were able to afford was incredible! -
Quality of service
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Nina Sent on 08/23/20083.7 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Beautiful Selection. Average Prices. They have a 50% off sale in late September/Early October that is unbelievable!
Purchased my engagement ring setting, my band and his band there, as well as jewelry for the big day!Beautiful Selection. Average Prices. They have a 50% off sale in late September/Early October that is unbelievable!
Purchased my engagement ring setting, my band and his band there, as well as jewelry for the big day! -
Quality of service
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