DPI Travel Reviews

2 | Washington, DC
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2 Reviews for DPI Travel

Recommended by 50% of couples

2.5 out of 5.0
  • Quality of service 2.5
  • Professionalism 2.5
  • Flexibility 2.5
  • Value 2.5
  • Average response time 2.5
Order by:
  • M

    Marie · Married on 03/02/2007

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Just a note to let you know how pleased I've been with the service provided by you and your associates. In every instance, I've always been picked up by a friendly courteous, and knowledgeable driver. You obviously recognize that the most important aspect of your business is providing friendly and reliable service. In my opinion you do exactly that!

    Sent on 05/04/2007
  • serenity32771

    Erin · Married on 10/18/2008

    • Quality of service:
      0.0
    • Responsiveness:
      0.0
    • Value:
      0.0
    • Flexibility:
      0.0
    • Professionalism:
      0.0

    The car never showed up. We'd paid in full when we booked them, and had to spend time on our honeymoon calling them and arguing with them. They said the car got into an accident on its way to pick us up, but even if that's true (which I doubt) they still should have called us (they had both our cell numbers) to let us know, or at the very least called to explain the next business day.

    This company epic fails. Luckily our credit card company is disputing the charge and I think we're going to get our money back.

    Sent on 11/04/2008

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