Unimpressed
Apologies in advance for the long review. I want to be very clear in detailing my experience so that any future brides are aware. I would also like to preface this review by saying that before finding my venue and Blanca, I was planning my own wedding and finding all of my vendors on my own. While stressful as it was planning a wedding in 3 months, I was more than okay finding my own vendors and vetting them out since I was not going to have a wedding planner.
Once I found my venue, it was stated that I would need a wedding planner which is where I found Blanca. She had previously worked at my venue and was reasonably priced. She was also extremely helpful in the beginning helping me to get organized and she stayed on top of me to make decisions which is what I needed. She highly recommended all of these vendors, which I am assuming where her friends, and stated that she had worked with them before, that they would all give me a great price and provide quality services. She sent me their names, phone numbers and Instagram pages and told me to get in contact with them to begin making my selections as soon as possible.
Apart from the DJ who was great, the rest of the vendors were mediocre.
I should have noticed the signs when Blanca was being VERY pushy with me to select her vendors. I expressed concerns over the caterer she recommended. He did not have a menu we could pick from and his Instagram that she kept insisting we look at, really did not show any of his food. Instead, it showed the weddings he catered, his staff, the wedding couple, some hors d'oeuvres here and there; everything else EXCEPT the actual food. The few posts that did show food, we simply did not like. She stated that we could just tell him what we wanted and that he would be able to provide that. I expressed my concerns to her and told her that I did not find it professional that a caterer did not have menu for us as clients to select from and she defended him saying how busy they were. I had gotten in contact with another caterer who had a menu, who had all of their prices listed on their website, who had actual pictures of their food and told her that I wanted to go with this caterer instead. Again, she insisted that the person she was recommending was better. That in fact he had previously worked for the caterer I was looking at and that he would be able to provide me the same meals and at a better price. I finally caved in after all of the insisting and went with the person she recommended. We selected hors d'oeuvres and the meal we would like at our wedding and set up a tasting. The day of the tasting, we did not get to try all the hors d'oeuvres we had selected. Instead, they had prepared other hors d'oeuvres they usually serve at weddings, which we did not ask for, mentioning that these were hits at other weddings. I had spent days trying to figure out the food I would like served at my wedding because he did not have a menu. I ended up selecting items from the caterer I originally wanted to go with (you know since he supposedly worked for them) and I still did not get to taste everything I had selected. It was very disappointing. By the time they brought in the dinner course for us to try, I was infuriated. Nothing tasted good. I had pretty much paid him in full and would not be able to get my money back and this was 3 weeks before my wedding!! I was on the verge of tears and so upset with myself for getting talked into hiring a vendor I did not originally want.
Blanca also insisted I use her florist and that she could work with my budget. I called and texted her but was unable to reach her. I understand everyone is busy, so I was going to wait for her to call me back. I let Blanca know I could not reach her, and she was able to set up a phone call for me. I live in West Palm, so unfortunately all of my communication with all of these vendors was through the phone. Before our phone call, I texted the Florist about 15 pictures with notes on each one describing the vision I had. When we finally did speak, she was driving, and I explained everything to her in a very brief conversation because I had written everything I wanted down in the pictures. We left it at that and when I spoke to her again a few weeks later, it was obvious she did not look at anything I sent her. I was very upset and luckily, I went with my gut feeling and decided to not use her. After seeing Melodi's review, it only solidified that I made the right choice in not going with this vendor that Blanca recommended.
The caterer was in charge of hiring the other vendors which I found to be very odd. I had never seen this before and could not understand why he would be in charge of this when Blanca told me that she would be handling this. Needless to say, almost all the vendors subcontracted through this caterer were mediocre.
The violinist we had performing at our ceremony did not play the correct songs. I am not sure if it was because we were being rushed by Blanca during the ceremony, but I did not walk out to the song I originally wanted. The mariachi band did not arrive at the time stated on Blancas timeline. When they did arrive, they were short one person who ended up arriving halfway through the cocktail hour. We paid for a cigar roller during our cocktail hour. He was seen by multiple people giving the caterer some of the cigars that WE paid for. After the cocktail hour, we were asked by several guests if there were any cigars left. We had purchased a package that included 75 cigars and we only had 90 guests. It did not make sense. I was told by multiple guests that there were not 75 cigars distributed at the wedding. I called the owner of the cigar company who then gave me some excuse and that he had the remaining 25 cigars available for us. If I would not have called, I'm certain they would not have reached out to us to let us know what had happened. It was my fault for not confirming how many hors d'oeuvres we paid for, but from what I saw there was not a sufficient amount being passed around during the cocktail hour (definitely not worth the money I spent). I had paid for an open bar package and the invoice stated that beer would be included as well. Thankfully my husband spoke up and stated what beer he would like to have at our tasting because the caterer wasn't planning on bringing beer even though it clearly states it on his invoice. They quickly ran out of beer, and they ran out of coke 3 hours into having the bar open (we had a 5-hour open bar package). We had also paid for 200 desserts and there were probably about 100ish.
In all, this is supposed to be a review about Blancas services as a wedding planner, but it would be unfair of me to not mention the issues we had with the vendors that she HIGHLY RECOMMENDED. If she wasn't so pushy about me using these mediocre vendors, I would not be so dissatisfied as I am feeling now especially since I expressed concerns from the beginning. Blanca was very helpful in the beginning. She kept me organized and alleviated the stress of having to find vendors because she had "people" she could recommend but if I could go back, I would have selected my own vendors. I understand wedding planners are supposed to help keep their clients on track with their timeline, but it just came off as a bit aggressive. I felt rushed to begin the ceremony which only lasted 9 minutes. I felt rushed during the cocktail hour to begin the reception. My husband was trying to enjoy the cigar roller before we started the reception and Blanca told him that he was slowing her down and rushing him. We were rushed into the reception. My dad likes to joke around and brought a wheelchair to perform a skit he had in mind. Blanca is seen in videos pushing him aggressively and then just letting him go with such a sour look in her face. Luckily by this point, the DJ took over with the first dance and speeches and everything seemed to slow down at this point which was a relief. You spend so much time and love planning your wedding and when looking back, I can't help but feel a little sad at how things played out.
This was just a very BRIEF synopsis of my experience. I could go on about how I feel scammed by these vendors but, in the future, I hope that Blanca priorities her client's wishes and visions before that of those vendors she so highly recommends. I hope that she takes the time to listen to her clients instead of asserting her view/likes on them. I hope that she holds the vendors she recommends accountable for their services because in the end, they are only tarnishing her image not theirs.