The Whitehall Houston

The Whitehall was an absolutely excellent venue for our wedding in April 2017. There are a few key things that really set them apart from other venues.
1. Responsiveness - they are on top of their game. This was the first thing that really separated them. Teri Mazhar would respond within a business day and was very good at sending me the information I needed.
2. Value - they had great pricing for everything. They offered to match pricing on select items. The cake and linens were included, which reduced the amount of work for planning for those vendors. (Both the cake and linens were amazing)
3. Overall appearance - the hotel is stunning. It has a beautiful remodel with many modern touches. Everything looked gorgeous.
4. Professionalism and friendliness - the staff are extremely friendly and ready to resolve anything that might come up.
5. Excellent food - I have had numerous wedding guests comment on how delicious the meal was and that they have never had better wedding food.
It was also great to have Edgar's Hermano on site, as I used it for the night before welcome party, catering for the bridesmaids on the day of, and the morning brunch the next day. All of the food was fabulous.
We also used the hotel for the guest rooms and the rooms were beautiful. There was a problem with the A/C in one room, but the staff rebooked them into another room without problems.
I made most of the reception decor and organized to drop it off the day before the rehearsal. I explained what went where and the staff decorated the reception for me.
Whitehall made it so easy for me to plan my wedding that I didn't need a wedding planner.

We are still preparing for our wedding but so far it's been truly a pleasure to work with Teri from Crowne Plaza Downtiwn. She impressed us from the very first meeting and have been continuously helpful, very responsive and professional. The pricing is also very competitive. One major difference from other venue vendors was a very reasonable pricing for premium drinks open bar. Also their package includes cake and linens which was also very important for us and saves tons of money.