Our guests stayed at the Hamilton Crowne Plaza on 14th and L Street NW in Washington, DC. Catering Sales Manager Clevette Colclough was phenomenal. She was helpful, professional and willing to go beyond our expectations (and her job, frankly) to help us. We had a certain number of rooms reserved and a wedding rate for each guests per our contract.

The rooms were gorgeous and had a very "DC" feel. I would highly recommend using the very centrally located Hamilton for your DC stay.

I used the Hamilton Crowne Plaza for my wedding ceremony, catering and accommodations. The Hamilton partners with the DC Sphinx Club for larger events and everything turned out to be incredible. The staff was very responsive and detail oriented. They have tremendous experience in putting on all types of events and it showed. The sales manager who booked my event left the property three months before my wedding (yikes!). The Hotel GM got involved, transitioned my event to another capable manager, Duane, and the evening went off without a hitch. Duane was a pleasure to work with, open to my ideas and willing to provide his input and expertise when needed. He coordinated vendor delivery and setup and the day went smoothly. The day-of banquet captain Pablo was also incredible, being one step ahead of any little issue that might arise and found solutions to everything. Everyone had an incredible time and commented on both facilities and how organized the event was. The catering services were also top notch. The event food was just as good as our tasting indicated. We received many compliments on the appetizers during the cocktail hour as well as the quality of the dinner food (a duo of steak and crab). Finally, despite the hotel being sold out during a busy Spring DC weekend, the rooms were ready on time, clean and the hotel staff was friendly and responsive to my guest's needs. While they didn't have all of the negotiated rates for parking and breakfast on hand when people checked in, they corrected it all as soon as any issues were brought to their attention. A big thank you to the entire staff at the Hamilton Crowne Plaza for putting on such a spectacular wedding - my whole family is still glowing from everything. I highly recommend using this venue for any event - especially a wedding!!

We used the Crowne Plaza to reserve a hotel block, a hospitality suite, and did a family dinner at 14K restaurant. The upside of the experience was that in the end, we got almost everything we wanted, the prices were reasonable, we were able to bring in and provide our own snacks for guests in our hospitality suite, and the location is nice. The dinner at 14K was pleasant and they did an excellent job in the restaurant. The downside is that the experience with the banquet staff was generally frustrating. We were initially given a block rate at the hotel, which seemed reasonable, but soon found out that they were offering a lower rate to the general public. When we discussed this with them, the solution was to eliminate all rates lower than ours. This solution, however didn't last when we found out the hotel had dropped the rates again several weeks before the wedding. In the end, the hotel offered a concession of upgrading out block to club level and giving us the lower, publicly available rate. This would have been great except that the hotel could not upgrade our entire block as we had more rooms booked that then number of club level rooms in the hotel. Given that they had promised something physically impossible, they upgraded our wedding party. Unfortunately, upon our arrival, we discovered that most of the advertised club level amenities had closed. They again made an additional concesssion, giving our club level guests discounts in the restaurant, etc. In all, this was a generally frustrating experience: we had to to repeat the negotiations multiple times, confirm details multiple times, and in the end had no confidence in what would happen during the weekend of our wedding. We do have to give them credit for continually trying to rectify problems once we pointed them out, but based on our other vendor experiences, their level of service did not meet our expectations.