Stacy was amazing in helping me find the perfect dress. Even pulled more from the back. Alterations were taken care of and dressed was steamed and ready to go when needed. Plus the dress came in under budget!!! Highly recommend!

Shop owner Stacey is kind, generous, flexible and an absolute pleasure to work with - do not let the first review tarnish your idea of this gem of a shop. I couldn’t imagine working with anyone else to find a dress for such an important day. Stacey has always been very welcoming and I had the best experience finding my dress with her, mom, and future mother in law. Her shop is adorable and has a huge selection of incredible gowns, for a great price. I found my lovely veil here too! Overall, I feel lucky to have met and worked with her as a vendor!

I had the best experience here at Revolution Weddings!! Staci was so helpful, super friendly, and assisted me as I tried on one of her most beautiful dresses that caught my eye! I was really impressed with not only her classic / traditional dresses, but also how she has an edgy sense of style and can incorporate a unique fashion statement piece to add to a brides personal style / the overall look and feel of the bride! Not only will you find your perfect bridal gown here at Revolution Weddings, but Staci can really bring out the most unique bridal look for any bride!! I highly recommend this place as for its the only place I've came across to offer a variety of wedding services. From photography to planning and DJ services this place has it all =)

After many failed attempts to reach a resolution with the owner Stacey, this is my experience with Something Old, Something New Bridal. (Although this was a shared experience by both me and my daughter, I am writing as I am technically the customer.) I purchased a gown for my daughter’s November wedding in July 2020. Stacey showed us a dress which had an unfinished bodice. Stacey said she would cover the costs of the alterations to finish the bodice. My daughter loved it! I paid the shop’s tailor for alterations such as hemming and adding a bustle. Stacey paid her for the work on the bodice. It was a joyful time with my daughter but all that soon went downhill and became the worst scenario we could have imagined!

Long story: We were shocked when Stacey’s tailor botched the original alteration so badly that the dress --originally rather large on my daughter, whose size remained the same during this process, became so small it could not even be zipped! Multiple unsuccessful attempts were made to fix this dress. Not only did the look change but it would not stay in place. Stacey attended one of the fittings. She told us her tailor was having issues and had been “off”. She said she stands behind her tailor’s work but if we had lost confidence, we could discuss options. She offered an exchange. Daughter was hopeful of finding another dress but the many she tried on needed alterations and 2 ½ weeks to the wedding, we had neither the time nor money. I called Stacey for a refund so we could buy a dress elsewhere but she refused saying she does not give refunds! Her only other offer was consignment without taking her cut. (With these poor alterations, consignment is doubtful!) With no further remedies offered by the tailor or refund from Stacey, we were resigned that my daughter would have to make the best of it and wear this ill-fitting dress.

This was so wrong! The “finished” dress was compromised in both fit and form! And, it was unacceptable to have my daughter walk down the aisle in a dress that needed constant tugging in order to keep it up! We left the dress at the shop and placed a rush order for a cheap online dress, praying it would fit! So disappointing but the right decision considering the circumstances.

After the wedding, I contacted Stacey several times hoping for resolution. She finally responded with, “We don’t offer refunds, if you think the tailor is at fault you should ask her for a refund. She is an independent contractor, not an employee.” Very surprising as she had never before mentioned it was her tailor’s responsibility and not hers. I reached out to the tailor but got no response. (So much for standing behind your tailor’s work!)

I hold Stacey responsible for this situation since she employed her tailor as an independent contractor to complete the bodice alterations as was her agreement with us when we bought the dress. (We assumed that meant successful alterations, not the failed ones we received!) Mistakes happen but poor results should not fall on your customer! Stacey is the store owner and should ultimately take responsibility for the quality of work her shop produces-- especially when she knew her tailor was “off” (I guess situations like this is why Small Claims Court exists) Note: After realizing I was getting nowhere with Stacey, I went to her shop on Jan. 30th to pick up the dress. Imagine my shock when I found the tailor still there! In my opinion, Stacey is putting another bride at risk for a similar horrible experience!

I never expected to be one of the people writing a horrible review, yet here we are. After almost 5 months of being ghosted by Stacey, I have to warn y'all. Unfortunately much like other brides, I was deceived. I had purchased a dress from Stacey ( the Owner) in August 2020, with Stacey's promise that this dress could be altered the way I was envisioning. The dress was a tank top style with an open lace back. I wanted to turn it into an off the shoulder dress. Even after much hesitation and the million questions my family and I threw at her, Stacey stood her ground in saying the dress was able to be made into an off the shoulder dress. Stacey said she would store my dress IN HER SHOP until we were able to schedule and see her in store tailor. With the reassurance that her in store tailor could do the work, I asked Stacey to forward my info to her a few weeks later. We were told we needed to pay a $50 fee to see what needed to be done to the dress. I just wanted to know if the alterations were still possible now that a professional was involved, so Afsan and I spoke on the phone, and Afsan agreed to look at photos to give me an idea of if what I was asking for was possible. Afsan's first words were " I wish Stacey would stop telling people these things. She promises things I can not do and makes the customer upset with me." After Afsan had told me that my dress was unable to be what I had wanted it to be, I called Stacey to ask what was next. Stacey told me to come try on the dress, and if I was just not in love with it that I could exchange for another dress in store. So, I set up an appointment to try on the dress to see if I would be okay with the minor transformations we COULD make. I sat in the dress in store being coached by Stacey that this dress was still going to be so beautiful the way it is. Knowing that it was not at all what I was promised. I asked Stacey if I could think about it and make sure I would still feel beautiful in the dress the way it was set to be. She said of course. After a weekend of thinking about it, I had reached out to Stacey asking what we could do about the dress, because I just wasn't sure that I would still love the dress. After all, it would be NOTHING like I was promised. Crickets on Stacey's end. She had said she was out of town and needed to wait until she was back to speak to Afsan. Knowing I had tried on all of the current store stock in my size when picking out my original dress, I was discouraged. I asked Stacey what we would do since none of her stock was my taste , and the dress she had sold me was no longer going to be what she had promised me. Once again, Crickets. Little did I know the last time I would speak to Stacey would be on November 10th 2020. After several calls, Instagram comments that were deleted, texts and voicemails, We decided to file a dispute with our bank. The bank refunded us the money and we went about our way, until a month later when , instead of calling, Stacey had said our claims were untrue. So our bank had pulled the money back out of our account. So still, as of March 5th, 2021 WE DO NOT HAVE THE DRESS IN OUR POSSESSION. Now, we are a thousand dollars out, and no dress in possession. Stacey still to this day ignores phone calls, voicemails, and texts. But she can't delete this review. (: Stacey, I never wanted to write this review, in fact that is exactly why I waited so long. I had hoped that you would own up to your mistakes, but you have not. I'm incredibly disappointed that I allowed you to play a huge role in my wedding planning process, and that you walked all over me. I am 30 days away from getting married, without the dress I purchased from you, and $1000 out of pocket. Disappointment and hurt don't even begin to cover the feelings I feel. As a business owner, I know you're hurting during COVID, but that is no excuse for poor customer service and for deceiving so many of us. You should truly be ashamed.

I had the worst experience with this shop owner.
Not only did she unfairly treat me, but she spoke to my family members very disrespectfully.
Took money for a dress that was not able to be fit and altered the way she promised.
Will not give a refund, and also is in possession of the dress... Customer service is very bad from this establishment...
All the reviews I post on yelp keep coming down... Fighting for your rights while you are planning a wedding should not be so unpleasant..
Go to Bridal and Veil outlet in San Diego... They will treat you like you matter....