More Stress Than Support: A Disappointing Wedding Planning Experience
If you take just one thing from this review, let it be this: our wedding venue confirmed it has removed Gina at Shi-Shi Events from its Preferred Vendor list following its firsthand experience at our wedding and a follow-up discussion about the problems we experienced throughout planning.
When I first met Gina, she seemed sweet, supportive, and enthusiastic. I was genuinely excited to work with her. Unfortunately, that first impression changed throughout the planning process, and I became increasingly stressed and unsupported. There were more issues than I can reasonably cover in one review, but these were the most concerning:
• Pressure to overspend: Gina repeatedly pressured me to hire her preferred $10,000 photographer and told me my wedding pictures would not turn out well unless I spent that amount. Photography was our first vendor decision. I chose someone I found independently, and our pictures turned out amazing. After I declined her recommendation, I felt she treated me differently and became less supportive.
• Unfulfilled accessibility promises: She assured us her team would guide elderly guests and guests with mobility limitations to the accessible entrance after the ceremony. Several guests later told us no one was there to guide them, leaving them to navigate the stairs without knowing another route was available.
• Poor preparation and organization: She was late to virtually every meeting and frequently took scheduled calls while driving or running errands. I understand that people have other commitments, but I let her choose the days and times that worked best for her, and she still arrived late or seemed distracted and unprepared. She repeatedly told us to book vendors we had already booked, and I routinely had to resend documents she already had.
• Inaccurate information: The florist contradicted her statements that my floral preferences had been shared and that flowers were already ordered and could not be changed.
• Disorganized wedding day coordination: My husband and I accidentally saw each other before our planned first look. Family members received conflicting directions during our photos, and we spent hours outside in extreme heat after her promising us access to an indoor room.
• Threw out wedding cake: We began cutting into the artificial portion of our display cake because she had not identified the real section as promised. Our request to box leftovers was not communicated, and our wedding cake was discarded.
• Early departure: She left approximately 30 minutes before her contracted end time. Our audio guestbook was also removed early, and guests missed the opportunity to leave messages.
I hired a planner to reduce stress, but instead spent my time managing the person I had paid to manage our wedding. Her repeated failures and the way she treated me made an already demanding process far more stressful. Based on my experience, I would strongly urge other couples to avoid Gina and Shi-Shi Events entirely.