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Pricing information

Bar service
$15 per person
Bar service
$15 per person

About

On WeddingWire since 2013

Tranquil waters, sparkling white sand, endless summers—there's so much to love about the Sandos Caracol Eco Resort wedding venue in Cancun, Mexico. Perched right on Eastern Mexico's idyllic coast, it's a destination like no other for sun-soaked vows. Like the waves that lap against the shores of Playa del Carmen, watch your wedding become picture-perfect at this tropical haven.

Facilities and Capacity

When it comes to weddings, Sandos Caracol Eco Resort presents opportunities as infinite as the horizon. Three unique beach-view locations offer the best of everything Cancun is known for as you tie the knot. Right on the sand, you'll find a gorgeous garden with an exquisite wooden gazebo for ceremonies. Sensual palm leaves create a path toward the altar while the Caribbean ripples quietly in the distance. Just a few steps away is a marble patio with dramatic ocean panoramas, a glimmering fountain, and comfy deck loungers—ideal for outdoor cocktail parties. Once the stars begin to dot the sky, you and your guests can retreat to the Mapache Deck, a majestic reception venue embraced by lush, exotic forestry. Each of these venues holds up to 100 guests, making them an easy selection for large, lavish destination weddings.

Services Offered

Sandos Caracol Eco Resort is all about smooth, seamless planning. Each wedding they host is completely customized, so when you collaborate with them, you can expect total personalization from day one of coordination to your "I dos." They also offer in-house catering and bartending services and on-site parking for out-of-town guests. Plenty of romantic suites are on offer for overnight stays, along with luxury penthouses overlooking the resort's scenic expanse.

What You'll Love About Sandos Caracol Eco Resort

Couples who choose this venue for their wedding praise the events team for their impeccable attention to detail and thoughtful execution of every element of the celebration. These coordinators have been described as highly responsive and thoroughly reassuring in alleviating the stresses of wedding planning. Read through the venue's reviews to learn more about the celebrations hosted here.

Frequently asked questions

Do you have a site fee for wedding receptions at your venue?

No

Do you have a site fee for wedding ceremonies at your venue?

No

Which of the following are included in the cost of wedding catering?

Cake Cutting
Dessert
Server(s)
Wedding Cake

What is the starting price per person for bar service?

$15

Which of the following are included in the starting price for bar service?

Bartender(s)
Champagne Toast
House Liquor
House Wine
Open Bar
Signature Drink

How many event spaces or rooms does your venue offer?

4

Describe your venue:

Beach
Hotel
Park

What kind of settings are available?

Indoor
Uncovered Outdoor

Which of the following wedding events does your venue service?

Ceremony
Reception
Bridal Shower
Engagement Party

What event services do you offer?

Accommodations
Event Planner
Event Rentals

What event items are available?

Aisle Markers
Aisle Runners
Altar/Arch
Audio Equipment
Centerpieces
Chairs
Chair Covers
Dance Floor
Decor
Drapery
Furniture
Lighting
Photo booth
Tables

What food and beverage items are available?

Barware
China
Chocolate Fountain
Flatware
Glassware
Linens

What transportation and access is available?

Parking
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Any other questions?

Reviews of Sandos Caracol Eco Resort

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.8 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.8 out of 5 rating
301 reviews
97% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

Powered by AI

Sandos Caracol Eco Resort offers a dream wedding experience, praised for its beautiful locations like the Cenote and Rooftop Terrace. The staff, particularly Carlos and Victor, are highly commended for their attentiveness and seamless coordination, ensuring a stress-free and unforgettable day. Reviewers highlight the exceptional service, from providing backup options for unexpected weather changes to accommodating last-minute venue changes with ease. Guests enjoyed the lush greenery, activities on-site, and amenities, making it a fantastic choice for a magical and memorable wedding.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Sandos Caracol Eco Resort offers a dream wedding experience, praised for its beautiful locations like the Cenote and Rooftop Terrace. The staff, particularly Carlos and Victor, are highly commended for their attentiveness and seamless coordination, ensuring a stress-free and unforgettable day. Reviewers highlight the exceptional service, from providing backup options for unexpected weather changes to accommodating last-minute venue changes with ease. Guests enjoyed the lush greenery, activities on-site, and amenities, making it a fantastic choice for a magical and memorable wedding.

Weddingwire
4.8/5 301 reviews
Google
4.7/5 43563 reviews
Rhiana
Rhiana H. Sent on 10/24/2024
5 out of 5 rating

Absolutely blown away!

My husband and I got married during hurricane season & expected the day of our ceremony to be an absolute mess. Our wedding planner, Carlos, was a complete angel the entire way through. He helped remind us of details we needed to select, provided an even better backup option than we originally planned on, and made sure our day was completely seamless. We could not have asked for a better experience. It was pouring rain nearly our entire trip & the staff ensured we had an unforgettable time. We are so incredibly grateful not only to Carlos, but to the entire Sandos staff. All of the staff working there are so joyful, kind, and helpful. Thank you so much!
Sandra
Sandra G. Sent on 09/04/2024
5 out of 5 rating

Carlos is Great!

We were very happy with our experience working with both Carlos & Victor. They were very kind, quick to respond, and made sure that all our requests for details were met. They really helped alleviate the stress of the day, put us at ease, and helped us to be present and enjoy the day. They also accommodated a change in one of our venues just the day before. Would highly recommend working with them.
Genesis
Genesis M. Sent on 08/25/2024
5 out of 5 rating

Dreamiest Wedding Ever

Our wedding at the Sandos Caracol Eco Resort was more amazing than we expected. We had our ceremony at the Cenote and our cocktail hour + reception at the Rooftop Terrace. The scenery was absolutely beautiful at both locations. We are so thankful to our wedding coordinator, Carlos Marroquín, for his attention to detail and attentiveness throughout the process and especially on the day of the wedding. His quick responses to emails and messages & thoroughness, truly made a huge impact on the smoothness of the wedding. All 71 of our guests had a blast at our wedding and everyone thought it was the most beautiful and dreamiest wedding they have been to. We wouldn’t change a thing from that day and we are extremely happy with the choice we made in getting married here. We also used Romanza for photography and the photographer did an Amazing job and we got some really beautiful pictures.
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Awards

301
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner

Real Weddings

Michelle & Justin
46 photos · 03/19/2023
Rashel & Treston
32 photos · 07/30/2022
Charlotte & Ty
8 photos · 06/26/2022
Griselda & Ledji
94 photos · 12/18/2021
Edythia & Anthony
21 photos · 12/20/2019

Map

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Sandos Caracol Eco Resort frequently asked questions

Sandos Caracol Eco Resort includes the following items and services in its wedding catering costs:
  • Cake Cutting
  • Dessert
  • Server(s)
  • Wedding Cake
The bar service starting price at Sandos Caracol Eco Resort includes:
  • Bartender(s)
  • Champagne Toast
  • House Liquor
  • House Wine
  • Open Bar
  • Signature Drink
The space offered by Sandos Caracol Eco Resort for wedding events is known for:
  • Beach
  • Hotel
  • Park
Sandos Caracol Eco Resort offers the following indoor/outdoor options for weddings:
  • Indoor
  • Uncovered Outdoor
Sandos Caracol Eco Resort offers the following types of wedding events:
  • Ceremony
  • Reception
  • Bridal Shower
  • Engagement Party
Sandos Caracol Eco Resort offers the following services for wedding events:
  • Accommodations
  • Event Planner
  • Event Rentals
Sandos Caracol Eco Resort offers the following furniture and decor items for weddings:
  • Aisle Markers
  • Aisle Runners
  • Altar/Arch
  • Audio Equipment
  • Centerpieces
  • Chairs
  • Chair Covers
  • Dance Floor
  • Decor
  • Drapery
  • Furniture
  • Lighting
  • Photo booth
  • Tables
Sandos Caracol Eco Resort is recommended by 97% of couples who have used their services. Their overall rating is 4.8 out of 5 with the following breakdown: 4.9 in quality of service, 4.9 in flexibility, 4.9 in professionalism, 4.9 in value and 4.7 in average response time.

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