Windy City Limousine 4.3 out of 5.0 4.3/5.0
Bensenville, IL 60106
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630-227-0777
  Profile   Reviews (13)   Website    
Overall Rating
Quality of Service:
   4.3 out of 5.0 (4.4/5.0)
Responsiveness:
   4.3 out of 5.0 (4.3/5.0)
Professionalism:
   4.2 out of 5.0 (4.3/5.0)
Value For Cost:
   4.4 out of 5.0 (4.4/5.0)
Flexibility:
   4.2 out of 5.0 (4.3/5.0)

Endorsements
"I think hiring a transportation company is difficult, you just never know what you are going to get! That is why I always work with Windy City Limo. They are my number one transportation vendor and I am never disappointed! I would call them first thing!"

 
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mleander
Wedding: 08/29/2009
Reviews: 5
3.5
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value For Cost:3.5 out of 5.0(3.5/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)

Windy City Limo was punctual, flexible and professional to work with. I appreciated that they provide service in the city and subrubs and that they are easy to get in touch with.

Reviewed On:
09/15/2009

Services Used:
Transportation

raymondsblondie
Wedding: 08/01/2009
Reviews: 5
4.1
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)

Windy City Limo provided us with a mini-bus for a fantastic price! I had 2 concerns, first, I was emailing with an employee and also working with an employee by phone. On more than 1 occassion I felt as if the employee was speaking with me in an annoyed tone of voice. Okay, I ask a lot of questions. But my other concern was that I gave addresses of where to go to the company in advance. On the day of the wedding the driver needed us to give him directions of where to go, turn here, go here... It was my wedding day and I didnt want to be leaning over the driver telling him where to turn.

But the price was great!!

Reviewed On:
08/28/2009

Services Used:
Transportation

Jessica
Wedding: 06/30/2009
Reviews: 3
3.0
out of 5.0
Quality of Service: 3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)

I gave threes on everything because my experience was very split. Our shuttle (14 person van) during our reception was a bad experience. Our driver took up to 50 minutes to go 10 miles at 10pm at night. We had many guests waiting for a bus for long periods of time. He also did not seem to be very apologetic. It was a very stressful experience.

However, unknown to me, our hotel booked us a limo the morning after through this company to go to Ohare to leave for our honeymoon. The driver was on time and extremely nice, he also was very apologetic for our unpleasant experience the night before. He recommended we call and complain to get some sort of comp for it, however, I left for the honeymoon and forgot about it until now. The limo was also very nice and clean.

Reviewed On:
09/08/2009

Services Used:
Transportation

foolishfire
Wedding: 05/30/2009
Reviews: 11
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We booked a shuttle van from the hotel to the wedding ceremony/reception site so that guests could drink without having to worry about driving. I didn't take the shuttle myself, but the guests indicated that everything went off without a hitch. The driver was prompt and everything went well. I greatly appreciated that Windy City Limo lowered the minimum booking time - usually they require a 3 hour minimum but they lowered it to a 2-hr minimum for us because we only needed the shuttle for the beginning of the night before the ceremony, then at the end of the reception, and were going to contract for 2 bookings (we didn't want to pay for a driver to be sitting around all night) and it meant that we only had to pay for 4 hours of service instead of 6. That was really great of them, and ended up saving us a few hundred dollars. I would definitely recommend.

Reviewed On:
06/09/2009

Services Used:
Transportation

Rickelle Tallent
Wedding: 04/25/2009
Reviews: 5
2.0
out of 5.0
Quality of Service: 2.0 out of 5.0(2.0/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value For Cost:2.0 out of 5.0(2.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)

These people were nice on the phone and gave us the best rate. However, on the day of the wedding the drivers were terrible. They were rude and unorganized.

Reviewed On:
06/09/2009

Services Used:
Transportation

MychM
Wedding: 04/18/2009
Reviews: 8
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

They showed up ontime, got us where we needed to be. Limo bus was clean and as big as described. We had champagne from the church to reception which was nice. And it was definitely one of the cheapest quotes we got on transportation.

Reviewed On:
05/02/2009

Services Used:
Transportation

michelle
Wedding: 10/10/2008
Reviews: 5
4.9
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

they were right on time and I had no complaints with their service.

Reviewed On:
03/04/2009

Services Used:
Transportation

Kristine
Wedding: 09/27/2008
Reviews: 8
4.5
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)

Windy City Limos gave us the cheapest price for what we were looking for and got good reviews so we went with them. We booked a 36-person mini bus for Friday night to shuttle guests from the hotel to the rehearsal dinner and from the rehearsal dinner to drinks/dessert following it and for Saturday night to shuttle people from the hotel to the wedding venue. On Friday during the day, we made a last-minute request to change the route and asked them to pick the wedding party up at the rehearsal and drop us off at the rehearsal dinner before going to the hotel to pick up the other guests. When we weren’t downstairs right at 6:00, the driver left and went to the hotel to pick up the other guests and left us standing around wondering what had happened. If my DOC hadn’t gotten the driver’s cell phone number, we could have been standing there forever. Apart from that confusion (which was partly our fault for making a change at the last minute), they did a good job both on Friday night and on Saturday. I would hire them again, but I would not recommend making any last-minute changes to the route.

Reviewed On:
10/23/2008

Services Used:
Transportation

KristenK and Jeff
Wedding: 08/02/2008
Reviews: 9
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I believe you get what you pay for and Windy City exceeded those expectations! Our customer rep Colleen was very helpful with planning and organizing our day! Our driver was fantastic and went the extra mile! The bus was great and our bridal party definetly had a good time sharing our wedding experience with us. Definetly recommend to anyone!

Reviewed On:
08/10/2008

Services Used:
Transportation

RN2009
Wedding: 07/25/2008
Reviews: 5
4.9
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)

Beautiful, roomy and elegant ride and nice cushiony seats

Reviewed On:
02/16/2009

Services Used:
Transportation

kinipc
Wedding: 07/05/2008
Reviews: 9
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

They were on-time, clean, and the shuttle driver even drove back when one of the groomsmen left his vest on the party bus. They charged us about $1000 for the party bus (4 hours) and about $800 for a shuttle bus (7 hours). Totally reasonable and really great service.

Reviewed On:
08/01/2008

Services Used:
Transportation

Michelle
Wedding: 05/12/2007
Reviews: 5
4.6
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We got a limo bus from them and LOVED it! They were early, friendly & did anything & everything to make our day special. We still get compliments on how cool the bus was.

Reviewed On:
09/13/2007

Services Used:
Transportation

chibride512
Wedding: 05/12/2007
Reviews: 5
4.9
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

This company was GREAT! They were friendly, early, stayed late. We really couldn't have asked for more. We would reccommend them HIGHLY!

Reviewed On:
02/19/2008

Services Used:
Transportation