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  Reviews (16)    
4.6 out of 5.0
4.6
out of 5.0
Quality of Service:
 (4.7/5.0)
Responsiveness:
 (4.6/5.0)
Professionalism:
 (4.7/5.0)
Value:
 (4.5/5.0)
Flexibility:
 (4.6/5.0)
 
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Nadine Hinojosa
Wedding:
12/17/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Found the most perfect ring. The Leo diamond is absolutely stunning.
 
Mrs. Moore
Wedding:
12/17/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Love my ring and my husbands. Kays was helpful when we went to pick out my wedding band. And it took 2 weeks for my wedding band to be ready. They are fast and awesome.
 
Brittany
Wedding:
10/09/2011
10 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
My Hubby had a very specific ring in mind and i didn't think we would ever find it until we were browsing at the mall and it called out to him. He pointed and said "thats it!" we couldn't be happier with the promptness and the staff quality
 
Winsome
Wedding:
06/18/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
I love Kays jewelers!! I opened up an account and purchased my husband's ring. They were very helpful in selecting the right kind. The payment plan is flexible and reasonable as well. They were very responsive when it came to cleaning the ring and inspecting the diamond. The business is very promising and I recommend Kay's jewelers to any couple pursueing to be married. Kay's caters to a wide range of social class. From lower class to upper class.
 
JeNeika
Wedding:
06/17/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
My husband purchased both my engagement and wedding band/guard, and I purchased his ring from the Kay Jewelers at Willowbrook Mall. We were assisted both times by a most helpful associate named Zach, who was very patient and honest while I tried on several different types of rings.
So far, I'm extremely pleased with my selections, and my husband is so proud of his ring LOL! I also like their policy of allowing you to "trade up" your diamonds if you decide you want to go bigger in the future. I wouldn't hesitate to visit this location again!
 
Alexis Guajardo
Wedding:
05/07/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
We bought both of our wedding bands from Kays. They are so helpful and dont make you feel pressured and are interested in learning what you like to help you find the perfect rings.
 
Karol
Wedding:
Recently Married
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
We purchased our wedding bands here and we absolutely love them. We definitely recommend to buy the warranty, a low price and it covers a wide range of needs for your jewelry!
 
Miriam
Wedding:
03/12/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Our experience as Kay's customers was a smooth, enjoyable one that we would do over again if necessary. Kay's provided my husband and I with personalized service and helped to keep our wedding rings within our price range. The Kay's associate that helped us was very caring and seemed to be genuinely excited for our big day. We are pleased with the decision that we made to buy our rings from here and would repeat the process over again in a heartbeat.
 
Mackenzie and Andrew
Wedding:
07/01/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Me and my husband got our rings here. they are perfect if you want something reasonably priced. which is always good!
 
Lala and Julio
Wedding:
11/15/2008
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
we both got our rings here and we love them!
 
Katonya and Nicholas
Wedding:
09/27/2008
2 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Jewelry
 
Kay's provides great customer service and a great selection of jewelry that is cost efficient for those who are on a budget. My husband and I were treated very well and the salesmen are very trained and qualified in knowing about their product.
 
Ashley
Wedding:
06/14/2008
4 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
We chose to buy our engagement and wedding rings at Kays Jewelers. They have awesome military discounts and their jewelry is absolutely gorgeous!
 
castro6
Wedding:
04/26/2008
5 Reviews
4.2
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Jewelry
 
good experience with kays. We love our rings.
 
Lisa
Wedding:
06/09/2007
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Band, Jewelry
 
Thank you
 
vandi
Wedding:
05/26/2007
5 Reviews
0.1
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:0.0 out of 5.0(0.0/5.0)
Flexibility:0.5 out of 5.0(0.5/5.0)
Services Used:
Jewelry
 
Awful Engagement choice for me! The diamond actually fell out within 5 months of recieving it!!!! They replaced it with a diamond of less value even though I had warranty!
 
srsilva
Wedding:
11/02/2006
5 Reviews
4.4
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
I loved using Kay's Jewelers for my wedding. The prices were reasonable for our rings and they had so many choices.
 
4.6 out of 5.0
4.6
out of 5.0
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