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  Reviews (11)    
2.9 out of 5.0
2.9
out of 5.0
Quality of Service:
 (2.9/5.0)
Responsiveness:
 (2.8/5.0)
Professionalism:
 (2.9/5.0)
Value:
 (2.9/5.0)
Flexibility:
 (2.9/5.0)
 
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Dawn
Wedding:
Recently Married
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I LOVED my experience at Gracie's Bridal!!! I was worried to start dress shopping because I only had a vague idea of the type of dress I wanted and I do not enjoy shopping. It turns out there was no need to worry! The staff helped me find the perfect dress for my wedding. I liked two dresses and the staff encouraged me to try the dresses on back to back. That was extremely helpful in making my decision. I realized after trying the dresses on back to back which one I really loved. Even though retrying the dresses on was time consuming I never felt rushed or pushed by the staff to make my decision. When my dress came in, Gracie’s stored my dress for free! And if I ever had a question the staff was always available to answer them. I couldn’t have asked for a better experience!
 
Lindsay
Wedding:
Recently Married
1 Reviews
1.0
out of 5.0
Quality of Service:1.0 out of 5.0(1.0/5.0)
Responsiveness:1.0 out of 5.0(1.0/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value:1.0 out of 5.0(1.0/5.0)
Flexibility:1.0 out of 5.0(1.0/5.0)
Services Used:
Dress & Attire
 
I wanted to start my dress shopping away from David's Bridal. In my head I pictured finding the perfect dress at a boutique. I was convinced a boutique would allow me to have a unique dress. Well my first day of shopping is at Gracie's. The gowns were beautiful and the girl who helped me was sweet. We go down the racks of dresses and I find a few amazing gowns. The only problem is they only had one of each. So I still grab them in hopes they may have another elsewhere. I wear a size 18. I am big, but not huge. There ended up being no more of the dresses and there was no way my hips were getting in a size 6. Bummer #1... the dresses I liked, I couldn't try on. Bummer #2... the one dress she brought me that was a size bigger than my normal dress size was about 6 inches from closing! WTF?!?! I was so discouraged and feeling absolutely horrible about myself. The next week I went to David's Bridal, had a great experience, and they now have my $1200. Sorry, Gracie's!!! But you can't expect someone to buy a gown based on you taking their measurements! Sounds like that hasn't worked out too well from reading other reviews.
 
Lindsey
Wedding:
Recently Married
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
LOVED LOVED LOVED Gracie's Bridal! Found everything I needed for my amazing day in one place! From my wedding dress to my bridesmaids dresses and my guys tuxedos! Everyone was so helpful and kind as I planned my wedding! Thank you so much for all of your help! My day was wonderful!
 
Lena
Wedding:
08/27/2011
5 Reviews
0.0
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)
Services Used:
Dress & Attire
 
Dealing with Andrea was the worst most frustrating experience of my life. She constantly fed me a bunch of lies. My dress came in 2 months after she said it would arrive and actedly like it was no big deal. When my dress did finally arrive it was too small and too short. She told me that I must have gained weight. However, I am a personal trainer and I am positive I did not. She was completely unprofessional and she ruined my whole wedding dress experience.
 
Katy
Wedding:
1+ year ago
1 Reviews
0.0
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)
Services Used:
Dress & Attire
 
Going through this vendor was the worst experience of my life. The owner was rude, blamed every one but herself for the promises she made and couldn't keep and blatantly denied, gave me attitude on the phone like I was one of her friends, and wasted my time and money.

I wear a size 16 and even though they took my measurements and were given them a second time I still got ordered a size 28 dress. Needless to say even if I could have gotten it altered it wouldn't have been the same dress. I looked like I weighed about 300 lbs. and it was the most unflatering and frustrating bridesmaids dress experience(this was the 8th wedding I've been in).
Save your money and go to a boutique that treats you well, can take accurate measurements and don't continuously blame their customers for THEIR mistakes.
 
Shannon
Wedding:
1+ year ago
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I had a wonderful experience working with Gracie’s! The staff was knowledgeable and very helpful. They listened to what I liked and disliked about each dress I tried on and would bring me new dresses to try based on my remarks. Because of this I found the dress of my dreams! I bought my dress, bridesmaid dresses, MOB dress and tuxes at Gracie’s. Everything came in in the time frame I was told it would. I will recommend Gracie’s Bridal to everyone!
 
brandi&chris
Wedding:
04/16/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I have nothing but good things to say about this dress salon. I walked in and found the PERFECT dress in minutes. The owner was always helpful, and always friendly and eager to help me in anyway I needed. I would highly recommend this shop. The dresses are of high quality, the shop is always clean, and everyone is very courteous.
 
TheCaptain
Wedding:
10/15/2009
1 Reviews
0.5
out of 5.0
Quality of Service:0.5 out of 5.0(0.5/5.0)
Responsiveness:0.5 out of 5.0(0.5/5.0)
Professionalism:0.5 out of 5.0(0.5/5.0)
Value:0.5 out of 5.0(0.5/5.0)
Flexibility:0.5 out of 5.0(0.5/5.0)
Services Used:
Dress & Attire
 
DO NOT USE THIS STORE! Andrea and her staff is completely rude, incompetent, and lie! They don't back their products up. If they screw up, they expect you to pay for more dresses. What!??? The Brides dress did not get pressed as promised and had dirt on it and was also ripped. This is not the business that will make your wedding beautiful. Go somewhere else.
 
momz
Wedding:
10/03/2009
5 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I had a good experience with Gracie's Bridal. I ordered a Casablanca dress and they do take a full six months to arrive. It was a beautiful dress for the money and it came in a perfect fit. It didn't require any alterations, so I only had to have it bustled and Gracie's steamed it for free. Andrea was very responsive and patient. If you can't afford a custom/designer dress, but want something more original than you will find at the "chain" store check out Gracie's. Just remember to give yourself enough time! Andrea cannot alter the time space continuum.
 
fleshnugget
Wedding:
05/16/2009
1 Reviews
0.0
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)
Services Used:
Dress & Attire
 
the owner has no idea how to run a business. i ordered two tuxes for my wedding and they arrive no more than three days before the wedding date. she went on and on about if any alterations need to be done she would stay up all night to do them herself and that is how all places do it with no problems. one arrived on time and one did not. she also said she cant do alterations and denied everything she had promised. her measurements are off and her attitude makes you want to slap her. she blames everyone else and does not try in any way to provide any service above taking your money. she is a joke and so is her pathetic excuse for a business
 
ssalmons
Wedding:
09/15/2007
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Andrea was great! She helped me pick out my dress, tiara, and veil all at once. I found a dress similar to the one I bought at another store and it was twice the price! I purchased the dress while in school, but moved before it came in. Andrea mailed the dress to me and called to make sure everything was alright. I would highly recommend her!
 
2.9 out of 5.0
2.9
out of 5.0
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