We had Matt as our DJ and wow! He was absolutely perfect and just a delight to have at our wedding! He was always easy to get in touch with, and very quick to return a phone call or question. He was just so kind and funny, and absolutely professional. Everyone was saying after our wedding that we had the best music they had ever heard at a wedding, he really appealed to all ages and types. We had told Matt ahead of time what kind of songs we wanted for our ceremony, cocktail hour, and reception, and he just nailed it. He knew exactly what he was doing! He was so perfect. We just felt so honored to have him for that day, because he was able to bring it all together. Perfect music, perfect dj. Just a joy to be around. Thank you again Matt. Can't thank you enough!!!!
You made everything fall into place. You have a wonderful gift and I truly appreciate all you do. With much gratitude...I so enjoyed meeting you and certainly understand why they have you do "Platinum Events" - you are incredible.
Tammy was amazing! She was fun, energetic and even when one of our crazy groomsmen kept paying for extra time - Tammy never lost her energy...she kept the party going! I loved tammy and couldn't have asked for better.
Thank you, Thank you! So much. The DJ was so amazing! Everyone was talking nonstop about him and how he played every song we wanted. We also appreciate you helping and being so nice!! :) I will never forget my wedding day and I can't tell you thank you enough! Thanks to Brian, Paul, Katherine, and the crew.
We are writing to thank you for the great job you did as our wedding party DJ company! We really appreciate your efforts and professionalism. We are just back from China and finished our third wedding! Thank you again and have a happy new year!
This DJ service was AWFUL! We booked the DJ and dance floor in November for our June Wedding. Six weeks before the wedding they called to tell us that the dance floor was broken and that they would have to refund our money. We decided we could find another dance floor and stayed with the DJ company. During our meeting with our DJ, he had to take my print outs for the itinerary because he had failed to read his email where I had sent them. The worst part about our DJ was that he had to cancel the week of the wedding. He called and said his mother was having surgery and we were very understanding. However, the replacement was Awful!!! He did not play all of the correct special songs during the reception, he only had the maybe 15 songs I had specially requested to play during the dancing part of the reception, and he played all of the special group dances like the chicken dance, line dances, etc all in a row! Let's just say all the guests were sweating by the time they had done the chicken dance, the cotton eyed joe, the macarena, the electric slide, etc all in a row. It was just disappointing not to be able to request a Brad Paisley song after I had listed Brad Paisley as one of my favorite artists on the Wedding Event Planning Form. The DJ even went as far as playing a song twice at the Reception. I'm not sure if he just made a mistake or ran out of songs.
SoundSource Entertainment of Texas responded with the following comments:
Sarah, thank you for sharing your experience here in our reviews area of WeddingWire. We have taken time to carefully review your DJ's event notes in your file. Yes, you are correct - the dance floor you reserved with us was broken at an event 2 months before your wedding. Unfortunately, the new dance floor was not scheduled to arrive in time for your wedding, therefore, we refunded your full payment to your credit card immediately (2 months before your event date). We also called with an explanation and provided you with local vendors who offered dance floor rental, delivery, and setup for your wedding.
As found in the terms and conditions of your contract, your disc jockey can be replaced in the event of a severe emergency. Your original DJ, who drove from Dallas to Austin to meet with you for planning in the months leading up to your wedding, had an emergency when his mother was rushed into heart surgery. When you were contacted about this emergency, you were understanding and supported your DJ by agreeing to and approving a DJ replacement.
Your DJ replacement had all of your planning forms, song playlists, and requested materials on hand the day of your wedding. We have a copy of the playlist (song by song) from your event and he played all of your requested music but 1 song (Brad Paisley song). A few of the dance songs you mentioned (macarena, electric slide, etc) were played almost in a row (a few songs in between) because your wedding guests had requested them one upon the other. The song you mention that was played twice was requested again later in the evening by a guest and was played again.
I hope this overall review of your event planning is helpful and provides you with closure. We keep detailed notes on each event in our effort to provide the best customer service possible. It appears after reviewing your concerns, that the only area of your planning we did not fulfill on was your request for a Brad Paisley song. We deeply apologize for this oversight. This concern aside - it appears that we were in communication with you throughout the planning process, assisted you with your dance floor, provided you with a DJ who drove from Dallas to Austin to plan with you, substituted your DJ with your approval when his mother was rushed to the hospital, and fulfilled on all of your song requests but one. All of your song playlists, requests, and announcements were honored and upheld. Your experience with us is very important and we strive to provide the best entertainment services in Texas. If you would like to discuss this more, please contact your booking agent and she will be happy to schedule a conference call for you and one of our supervisors. We wish you the best in your new marriage!Sarah, thank you for sharing your experience here in our reviews area of WeddingWire. We have taken time to carefully review your DJ's event notes in your file. Yes, you are correct - the dance floor you reserved with us was broken at an event 2 months before your wedding. Unfortunately, the new dance floor was not scheduled to arrive in time for your wedding, therefore, we refunded your full payment to your credit card immediately (2 months before your event date). We also called with an explanation and provided you with local vendors who offered dance floor rental, delivery, and setup for your wedding.
As found in the terms and conditions of your contract, your disc jockey can be replaced in the event of a severe emergency. Your original DJ, who drove from Dallas to Austin to meet with you for planning in the months leading up to your wedding, had an emergency when his mother was rushed into heart surgery. When you were contacted about this emergency, you were understanding and supported your DJ by agreeing to and approving a DJ replacement.
Your DJ replacement had all of your planning forms, song playlists, and requested materials on hand the day of your wedding. We have a copy of the playlist (song by song) from your event and he played all of your requested music but 1 song (Brad Paisley song). A few of the dance songs you mentioned (macarena, electric slide, etc) were played almost in a row (a few songs in between) because your wedding guests had requested them one upon the other. The song you mention that was played twice was requested again later in the evening by a guest and was played again.
I hope this overall review of your event planning is helpful and provides you with closure. We keep detailed notes on each event in our effort to provide the best customer service possible. It appears after reviewing your concerns, that the only area of your planning we did not fulfill on was your request for a Brad Paisley song. We deeply apologize for this oversight. This concern aside - it appears that we were in communication with you throughout the planning process, assisted you with your dance floor, provided you with a DJ who drove from Dallas to Austin to plan with you, substituted your DJ with your approval when his mother was rushed to the hospital, and fulfilled on all of your song requests but one. All of your song playlists, requests, and announcements were honored and upheld. Your experience with us is very important and we strive to provide the best entertainment services in Texas. If you would like to discuss this more, please contact your booking agent and she will be happy to schedule a conference call for you and one of our supervisors. We wish you the best in your new marriage!
DJ Paul did a great job... our venue was a little hard to work around as we were in 2 locations... it wasn't the most ideal and neither we nor the DJ knew what would work. But, Paul went out of his way to look at our venue months in advance to come up with a plan. The night went smoothly thanks to Paul's planning timeline - we met with him 3 weeks prior to the wedding... At the end of the night - I wanted MORE dancing!!!
There were some complications with the layout of the room. The coordinator who sets up DJs with Brides, was very unprofessional and sent rude emails to me and my planner. She also wanted over $200 to add a second system for the 30 minute ceremony because she said the DJ could not be on the other side of the room, when he could have easily done that as he said so himself. She also told me this two or three days before the wedding and she had not even visited the venue to see what I was talking about. When I was trying to call her to work out the matter she did not return my calls and left me a message saying if she did not hear back from me, she would charge me for the extra equipment. I had sent her a few emails that she did not reply to either and never did hear from her before the wedding or after to follow up on the service. The DJ Larry Lewis with On Deck Entertainment was GREAT to work with and will leave him his own review. I would definately use him again, no questions asked but never ever book through Sound Source again. It is also way cheaper to book without them which I found out later.
SoundSource Entertainment of Texas responded with the following comments:
Mrs. Hogan,
We do not have your wedding on file in our office and we have no record of providing entertainment for your wedding event on March 15, 2009. We are located in East Texas and Dallas, while it appears that your wedding was in Houston. This is most likely a very simple mixup because there are many entertainment companies in Texas with a similar name to our company. It is unfortunate to see that you had a negative experience with the entertainment company you did hire. It also appears that you were unhappy with more than one of your vendors on your wedding day. We wish you the best in your new marriage. You were a beautiful bride (as seen in your photos) and congratulations. We would appreciate if you would adjust your review score or delete your review until you locate the company you worked with. Thank you.Mrs. Hogan,
We do not have your wedding on file in our office and we have no record of providing entertainment for your wedding event on March 15, 2009. We are located in East Texas and Dallas, while it appears that your wedding was in Houston. This is most likely a very simple mixup because there are many entertainment companies in Texas with a similar name to our company. It is unfortunate to see that you had a negative experience with the entertainment company you did hire. It also appears that you were unhappy with more than one of your vendors on your wedding day. We wish you the best in your new marriage. You were a beautiful bride (as seen in your photos) and congratulations. We would appreciate if you would adjust your review score or delete your review until you locate the company you worked with. Thank you.
Brian and Katherine were my contacts for Sound Source Entertainment. I cannot say enough about them to convince you that you have to book them as your DJ! Brian met with me shortly after I booked them to figure out my "vision" for the music at the wedding. He immediately understood what I wanted and was very creative in giving me insight and suggestions to make sure we were on the same page. :)
Katherine was not only incredibly responsive via email and the phone, but she went above and beyond when I ran into a very last minute "problem" with sound equipment for the ceremony...she immediately took it upon herself to help me solve that issue so I didn't have to stress/think about it anymore.
They were familiar with my wedding venue because they had been out there the previous month for an event (after I referred them) :) so they were comfortable and you could tell they were professionals at setting up and organizing their "menu" of events for the evening.
Every single guest at my wedding was asking my parents and myself, "Where did you find the DJs? Who picked this music?" And about 85% of our guests (of 275) wer on the floor the entire night and all I kept hearing was, "Oh my gosh, I have to dance to this song too. They're bringing it all tonight!" I couldn't have asked for anything better, honestly!!
Their price is extremely reasonable and you can't get that passion, creativity, responsiveness, kindness, knowledge and easy-to-work-with attitudes for this price, anywhere! Thank you to Brian and Katherine!
Katherine was the dj for our wedding reception. She did a wonderful job. She was very helpful in selecting songs and very knowledgeable about the dj service. She worked behind the scenes to coordinate the toasts/music/special dances. I didn't have to worry about anything. I highly recommend soundsource dj.
Brian and Katherine were the BEST ! From Day one of booking this vendor , we have been communicating about the upcoming wedding event. They really put me at ease and kept me informed of everything leading up to the event. They took care of everything for me and made my day awesome and smooth. The guest loved the music and danced the night away. This is the BEST DJ SERVICE ! Their attention to detail was right on point and they really put a personal touch to our wedding. Thank you so much Brian and Katherine !
Did the perfect music for what we had hoped. It was really good! We recommend him to anyone looking for a DJ.
SoundSource Entertainment of Texas responded with the following comments:
Thanks for the wonderful review! It's great to hear from you and we wish you the absolute best with your new marriage!
- SoundSource EntertainmentThanks for the wonderful review! It's great to hear from you and we wish you the absolute best with your new marriage!
- SoundSource Entertainment
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