Embassy Suites Mandalay Beach Hotel and Resort
    4 Reviews
2101 Mandalay Beach Road
Oxnard, CA 93035  | map
Services: Ceremony, Reception, Rehearsal Dinner
Catering: Offered in-house
Maximum capacity: 350
 
 
  Profile   Reviews (4)   Photos   FAQ   Map    
3.8 out of 5.0
3.8
out of 5.0
Quality of Service:
 (3.9/5.0)
Responsiveness:
 (4.0/5.0)
Professionalism:
 (3.6/5.0)
Value:
 (3.9/5.0)
Flexibility:
 (3.8/5.0)
 
Sort By:
 
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
amazing venue with affordable packages and great to work with
Wedding: 09/01/2013
Services Used: Ceremony & Reception Venue
4.9 out of 5.0
4.9/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  4.5
  • Flexibility:  5.0
After booking my wedding date the hotel went through renovations and were planning to have everything completed by my wedding date. For the most part they did. During the renovations the original people I was working with left and new people were hired. It took a little while for them to arrange in their new positions and I interacted with a few different people. Everyone kept fantastic notes and read them as well. I was never asked the same question twice and everyone I interacted with was able to answer my questions and help me. While staying at the resort everyone went above and beyond for my husband and I, but we did notice they did the same for the other guests as well...as expected for the prices we all paid!
Wedding: 06/15/2013
Services Used: Ceremony & Reception Venue
4.1 out of 5.0
4.1/5.0
  • Quality of Service:  4.0
  • Responsiveness:  5.0
  • Professionalism:  3.5
  • Value:  4.0
  • Flexibility:  4.0

Anonymous 4 Reviews
I loved the venue and loved my Caterer, Kelsey, she was fantastic!! The day before the wedding it was a bit of a disaster.. my room wasn't ready for normal check in time.. and couldn't get into my room until later in the day, cleaners were still cleaning.. the room list got messed up.. the room situation did not work out as well as I would have liked.. The ocean views were amazing and we loved every moment of it! The wedding turned out beautiful and the room was decorated beautifully!
Wedding: 1+ year ago
Services Used: Ceremony & Reception Venue
1.3 out of 5.0
1.3/5.0
  • Quality of Service:  1.5
  • Responsiveness:  1.0
  • Professionalism:  1.0
  • Value:  2.0
  • Flexibility:  1.0
The venue is unbelievably beautiful, however, the service does not match the price. The biggest complaint I have is the venue double booked our wedding site. The Presidential Lawn is $5400 to have your ceremony and we were advised no other weddings would take place on the lawn on our day, but possibly may be held elsewhere on the property. The day of my wedding, 20 feet away from my chairs, a second wedding was held one hour prior to my ceremony. The venue left the chairs and arch in place during my ceremony. We were taking pictures on the beach prior to the wedding and were asked to move so as not to be in the background of the other bride's wedding.
Secondly, the reception hall had minimal air flow. My mother asked if they could turn up the air conditioning and the staff's response was to have the guests stop dancing because it makes the room hot.
Booking rooms was unnecessarily difficult for guests as well. When my guests called the hotel, several were told there was no wedding that day and that the hotel booking code was wrong. The topper was three months prior to my wedding the hotel decided to make it a three night minimum at $247 a night. They never notified us of the change, rather we fielded a slew of complaints from frustrated guests. Rather than telling guests that there was a minimum, they told them the hotel was booked. The majority of my guests only wanted one night and we were forced to set up a room block at a neighboring hotel.
The Embassy Suites used every opportunity to capitalize off our wedding. The only stressful part of the planning process stemmed directly from interactions with the hotel. Sadly, it is abundantly clear a bride is just another bride at Mandalay Beach.
Wedding: 10/15/2011
Services Used: Ceremony & Reception Venue
 805-984-2500
Please let this vendor know
you found them on WeddingWire
 
 
e.g. xxx-xxx-xxxx
Best Time to Contact:
You've chosen the maximum (5) items in this category. Compare your items or remove and replace with another.
Compare Now
0 Vendors Selected. Select up to 5 vendors to compare in one of the following categories: Venues, Bands, Catering, Photography or Videographers.
COMPARE
0
Write a Review Save to My Vendors
 
3.8 out of 5.0
3.8
out of 5.0