I had a hair trial last weekend, and it wasn't bad, it just wasn't what I wanted. I made it clear before I left and asked her if we could make adjustments. She said on the day of she'd adjust it and it would be fine. I got home and the updo she did fell out within a few hours. Honestly I liked her work but that made me nervous. I texted her right away and asked if we could schedule another trial so I could make sure it would be right and it would last. She took 3 days to get back to me and said yes. I replied back and asked if I would have to pay again, and she took over 24 hours to respond. She said normally she'd charge $75 again, but she'd take $20 off for me and do it for $55. She did both my cousins weddings and did a great job. Would you a)pay for the second trial b)explain you feel you shouldn't have to pay again or c) find a new stylist? I'm torn. I feel like she didn't really listen to me the first time also.
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