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Jo
WeddingWire Administrator May 2015

Our WeddingWire Rockstars

Jo, on March 14, 2018 at 10:49 AM

Posted in Community Conversations 264

We’re very excited to announce that the Rockstar program is back! Rockstars are leaders of our Community who work hard to welcome new members, start interesting discussions, and answer member questions. They also have special powers to help them keep the Community organized, for example moving...

We’re very excited to announce that the Rockstar program is back! Rockstars are leaders of our Community who work hard to welcome new members, start interesting discussions, and answer member questions. They also have special powers to help them keep the Community organized, for example moving discussions to the correct group, quickly removing spam, and locking discussions if needed. Rest assured, Rockstars don’t have access to any member’s private information. Rockstars feature a blue and white star on their profile picture so you know who they are.

Of course, we have to thank everyone who took the time to complete our Rockstar survey in 2017 and gave us feedback to help shape the program today. We’re very excited to share this news with you and answer any questions.

264 Comments

  • Mrsbdg
    Champion August 2017
    Mrsbdg ·
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    I agree with that! Instead of just writing "This is locked" maybe have "MrsBdeG locked Thread" so we can know what's going on in the background. (Using myself because I don't want people to be mad if I name a real rockstar)
  • Munchkin9218
    Master September 2018
    Munchkin9218 ·
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    Same. I got an email saying my comment pointing out that a rockstar in the intro thread was violating CG's why?

  • Happy Hedgie
    VIP September 2018
    Happy Hedgie ·
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    Yes to all of this!!!

  • Mrsbdg
    Champion August 2017
    Mrsbdg ·
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    Smiley tongue Smiley love Yay. I remember posting my dress meltdown and florist meltdown and my post wedding DOC meltdown on them.
  • magnolia5
    VIP June 2019
    magnolia5 ·
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    I got the same thing. Probably because we named a specific rockstar
  • Jo
    WeddingWire Administrator May 2015
    Jo ·
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    Rockstars have been prepped with tools, guides, and information about their new roles and can take time to consider whether this is something they wish to participate in. Of course thought, training and monitoring will continue throughout their term and we will take what we've learned today to design further trainings. I'm sorry I wasn't able to watch this thread as well as the Rockstars' intro thread closely but you can keep asking me questions here and emailing in your feedback.

  • Mrs.Whooooo
    Master May 2017
    Mrs.Whooooo ·
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    I guess I don’t understand why you’d give someone full power before training. I’ve never worked somewhere that it’s a good idea to give someone who HAS NO CLUE WHAT THEY ARE DOINGand on their first day full access to everything they can potentially do.

    like giving rockstars abilities to lock threads without explaining what it is lock-worthy and what’s expected of them.
  • Munchkin9218
    Master September 2018
    Munchkin9218 ·
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    Jo could you please answer mine, O&S and OGK's question about why our comments where taken down?

  • Munchkin9218
    Master September 2018
    Munchkin9218 ·
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    Exactly this ^^^^

  • OG Kathryn
    Champion May 2016
    OG Kathryn ·
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    Looks like the rock stars are already abusing their power by flagging comments that arent against the CGs. They dont know the CGS.

  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Calling out specific users in a negative manner or to draw negative attention, for CG vios or not , is a CG vio always!

  • Jo
    WeddingWire Administrator May 2015
    Jo ·
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    Since a Community Manager will always review any Rockstar action you can always attribute the decision to us

  • Munchkin9218
    Master September 2018
    Munchkin9218 ·
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    It was not a negative manner. We were pointing out that a rockstar was showing an obvious biased toward users who have opinions that disagree with hers! Taking down comments for that seems like its the opposite of fostering community...

  • OG Kathryn
    Champion May 2016
    OG Kathryn ·
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    I've never seen you post before...

    How is that negative?? lol

  • Mrs.Whooooo
    Master May 2017
    Mrs.Whooooo ·
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    Got it so we flag it and email you and wait 24 hours before anything gets done.


    noted
  • Kelsey
    VIP September 2017
    Kelsey ·
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    I like this idea too! Smiley smile I think it would help promote fairness and maybe make Rockstars really consider why they are locking a thread before using their powers to do so.

  • magnolia5
    VIP June 2019
    magnolia5 ·
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    But with 3 of you dividing your attention across these rockstar actions and normal duties, I feel like it'll take longer to notice real trends of some rockstars.
    This could also foster more accountability amongst current and future rockstars.
  • Jo
    WeddingWire Administrator May 2015
    Jo ·
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    Like Lynnie said, calling out specific users in a negative manner or to draw negative attention is a CG vio. If you want me to review specific instances or warnings email community or email me

  • Mrs. Fall Bride
    Master October 2016
    Mrs. Fall Bride ·
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    Thanks! and I know I've asked for this before, but also please don't forget about bringing back the explanation box for when you flag something. I think people need to be able to explain in a sentence or two why they've flagged something, and for mods to see if it's even a justifiable flag. it would help both sides here.

  • OG Kathryn
    Champion May 2016
    OG Kathryn ·
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    So we are all banned?

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