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Beginner October 2018

Anyone ordered dresses from hebeos?

Shiena, on November 10, 2017 at 7:36 PM Posted in Wedding Attire 0 84
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Http://www.hebeos.com/about-us.html are they a reliable company

84 Comments

Latest activity by Takia, on July 18, 2019 at 9:59 PM
  • Mary C
    Super November 2018
    Mary C ·
    • Flag

    I have not, but read the reviews, they are mixed. There are videos on youtube as well. I would suggest you try different styles on first and get exact measurements if you should decide to by online. I am in the same boat, but have no idea what will look good on me. Good luck to you.

    • Reply
  • K
    Just Said Yes May 2018
    Katlin ·
    • Flag

    Did you end up ordering from hebeos? I am also wondering if it is a legit site.

    • Reply
  • S
    Beginner October 2018
    Shiena ·
    • Flag

    Hey no I didn't I found some dresses at local bridal store. I think it's ok but reviews are mix and girls wanted to try on dresses vs. Just ordering online

    • Reply
  • P
    Just Said Yes June 2018
    Penny ·
    • Flag
    Has anyone ordered from Hebeos?? I am looking for a Mother if the Groom dress and have fallen in love with a couple of dresses in their site. I am afraid to order until I hear from an actual customer!
    • Reply
  • Married and Loving It!
    Super February 2018
    Married and Loving It! ·
    • Flag

    I bought my wedding dress at Cocomelody- they do have an online store but I was lucky enough to be close to one of their stores to go in person and they are beautiful! My bridesmaids dresses are from UWdress.com- I have worn a bridesmaid dress from there before and my girls already have the dresses and we all love them!

    • Reply
  • E
    Just Said Yes May 2018
    Elizabeth ·
    • Flag

    I ordered two dresses custom made for a bridesmaid dress. I wanted to see which one I liked better. When I received both dresses, they were not as pictured online and they were both damaged. One was extremely wrinkled because the stitching was sewn wrong. I could not wear it, it was embarrassing. The other one had incomplete stitching and the shoulder seams were ripped. I have contacted them and they say that it's the measurements I asked for. However, they don't say anything about them being damaged. They think they are correct and I, the customer, am mistaken. I provided clear photographic evidence of the damaged/defective dresses. They are flat out denying it.
    -I was told its too expensive to return and it will likely get lost. Even if Im willing to pay to return it, they wont give me the information to do so- denying me this when eligible is FRAUD.
    - They falsely claim returns and exchanges are possible under certain criteria ( I fall under the eligible criteria), but they lie. The only contact is an email, with no supervisors or phone number provided when asked.
    - I am on about my ~20th email exchange, where I have been replied by a different person (5 different reps who dont talk to each other), telling me different things. One offered me 20 percent and to keep the dress, the next person says 10 percent and thats all they can do.

    Do not buy from this company. They have a business model that is built on ripping off customers and are not set up to correct for their mistakes, customer satisfaction, returns or exchanges. They will only send an item and take your money. There are better quality items and better companies to buy from. This is the absolute worst online purchase experience I have ever had. I plan to file a complaint with my credit card company and the BBB.

    • Reply
  • A
    Just Said Yes August 2018
    Amber ·
    • Flag
    Oh no this scares me I ordered my wedding dress from here in the beginning of this months and did not see this review until
    now!!!! Praying my dress is fine and everything!
    • Reply
  • A
    Just Said Yes December 2018
    Amanda ·
    • Flag
    View Quoted Comment
    Amber - did you end up getting your dress yet? I’m eager to hear if this site is legit or not. They have some pretty amazing dresses from what I’ve seen!
    • Reply
  • S
    Just Said Yes July 2018
    Samantha ·
    • Flag
    I was wondering the same thing about this website. But I can’t find any legit answers
    • Reply
  • S
    Beginner October 2018
    Shiena ·
    • Flag
    View Quoted Comment
    Seems like a no based on everyone's communication
    • Reply
  • Alexandra
    Just Said Yes August 2018
    Alexandra ·
    • Flag
    View Quoted Comment

    Did you get it yet?

    • Reply
  • F
    Devoted December 2018
    FutureMrs.A ·
    • Flag
    Report them to the FTC too! I’ve reported companies to them and they respond within 48 hours.
    • Reply
  • K
    Just Said Yes October 2019
    kim ·
    • Flag
    View Quoted Comment
    Can you tell me where their store is located? I love their dresses but need to be able to try one on.
    • Reply
  • Married and Loving It!
    Super February 2018
    Married and Loving It! ·
    • Flag
    There is one in Los Angeles in the fashion district, I think they might have one or two other locations but I’m not sure.
    • Reply
  • Nick & Joi
    Expert May 2018
    Nick & Joi ·
    • Flag
    View Quoted Comment

    Heyyy I did coco melody as well and was able to go to the la store to do a try on...loved my dress. congrats to you dear!

    • Reply
  • M
    Just Said Yes May 2019
    Meggan ·
    • Flag
    I was just looking in their website was wondering the same thing? The reviews on there seem to be fake considering everything single one is 5 stars...
    • Reply
  • AD2AP
    VIP June 2018
    AD2AP ·
    • Flag

    If you guys are looking for a KNOWN reputable affordable site to buy bridesmaid/wedding dresses, check out azazie.com

    • Reply
  • K
    Just Said Yes April 2018
    Karen ·
    • Flag
    I ordered & received a dress for my daughter's prom. It simply isn't made the same way as pictured. Site shows a shiny, large patterned lace bodice with the pattern strategically placed over the netting. We received a flat, medium print lace bodice that doesn't cover enough of the netting possibly making it an unacceptable based on school policy. The transition from bodice to skirt is bulky & doesn't lay flat as shown on site. Two emails later and they are just simply asking me to be "understanding." Just know that if you buy from this site assume it is a final sale with no returns allowed regardless of what the site says. Also, if you haven't figured it out yet, they sell knock-offs. The images you see have either pulled from people posting on social media site of dresses they bought elsewhere, some are from magazines or professional dress stores or possibly a few satisfied customers

    • Reply
  • K
    Just Said Yes April 2018
    Karen ·
    • Flag
    View Quoted Comment

    The dress they have are not their own. The take images from the internet & magazines to best replicate the dress. If you are not happy with it they will tell you that the dress was custom made and give you the runaround. The best they offered me was a 5%. The dress was $133.99. Since this is an international company there was an additional fee of $4.01. I do not plan on spending anymore of my time emailing them only to have the same results - No refund.

    • Reply
  • M
    Just Said Yes September 2019
    Michelle ·
    • Flag

    Beware of these sites! These dresses are just knock offs made in china! I ordered one from a similar site and got burned! Lesson learned. Notice there's no way to contact other than email? Should've been my first clue. Their return policy is also sketchy. They have to "approve" your return, which means if you just don't like it (it won't be exactly like the pictures since those are taken from the original designers) then you are just S.O.L!

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