Skip to main content
WeddingWire Support Team
WeddingWire Support Team

We are the WeddingWire Support Team. You can contact us with questions and feedback at Support@WeddingWire.com

  • WeddingWire Administrator

Discussions

1,271
Brooke
Countdown on website
Brooke, on October 17, 2023 at 9:03 PM

Does anyone know how to add a countdown to the welcome page if you’re using the WW website?

WeddingWire Support, Oct 18, 2023 1
L
How did you add a cash fund option
Lucy, on October 16, 2023 at 1:18 PM

Trying to create a cash fund as the gift option for our registry. How did people do this ? Would prefer to use Zelle or Venmo to prevent fees through other third parties. Thanks !

SandyZV, Nov 2, 2023 12 1
Tosha
rsvp question
Tosha, on October 16, 2023 at 7:59 PM

How can I see who has RSVP'D on the website to help keep an accurate count of people who plan to attend

WeddingWire Support, Oct 17, 2023 1
Pratheesh
Wedding Website is "not Secure"
Pratheesh, on January 11, 2022 at 11:22 PM

I just created my wedding website and even paid for the custom URL, only to find out that the website is "not secure" for my guests. is there any solutions to this problem? I dont feel too comfortable...

WeddingWire Support, Oct 17, 2023 6
Imani
Submit Real Wedding
Imani, on August 14, 2022 at 11:29 AM

Does anyone know how to submit your real wedding to be featured on Wedding Wire?

Yus, Jul 7, 2024 8
Alma
Wedding Website Settings Question
Alma, on September 12, 2021 at 3:00 AM

Hi everyone, I'm having trouble locating my own Wedding Website. When I run a search using my name, my site doesn't come up in the searches. Any thoughts on what settings I need to change?

WeddingWire Support, Sep 13, 2021 1
Heather
Issues with ww Customer domain
Heather, on August 24, 2021 at 3:56 PM

Just purchased a two year option for a custom domain but only received a confirmation email. No instructions were given and when I got to the domain name nothing is there. How long does it usually...

WeddingWire Support, Aug 26, 2021 4
Shawndra
My domain
Shawndra, on August 2, 2021 at 1:48 AM

I am having a problem with the domain I purchased. The domain was available so I purchased it for two years. However I am not able to locate the domain via a web search. I have tried to share the...

Shawndra, Aug 3, 2021 2
Katie Tubbs
My guests can't find my website
Katie Tubbs, on June 5, 2021 at 11:47 AM

Hi! I am having issues with our guests not being able to find out website if they search our names on the main website. Did anyone else experience this and if so, how was it resolved? I sent an email...

Markisha, Sep 5, 2022 6
Jennifer
Disputed review- being ignored by support
Jennifer, on June 5, 2021 at 5:48 PM

Has anyone here successfully had your review reinstated? I’m pretty annoyed. A vendor disputed my honest review, support reached out, I provided exactly what they asked for. Weeks later, silence. I’ve...

Jennifer, Jun 13, 2021 19
Brandee
Why is my rsvp url Rsvp-17?
Brandee, on May 25, 2021 at 4:01 PM

Hi: I bought a custom domain for my Wedding Wire (WW) website. Sadly WW adds numerals to each the URLs. For example, CustomDomain.com/accommodations-4 and Custom.Domain.com/FAQS-16 I need to print the...

WeddingWire Support, May 27, 2021 1
Veronica
rsvp & date changed under the Event section
Veronica, on May 25, 2021 at 11:30 AM

Why can’t any of my guest find their names when they tow it in the RSVO section And also I changed the date from September 6 to the 5 of 2021 because of covid but under the Event section it still has...

WeddingWire Support, May 27, 2021 2
Katie
Editing rsvp and Meal Choice
Katie, on May 25, 2021 at 12:43 PM

Does anyone know if it's possible to allow guests to edit their RSVP? We have some who have accepted but didn't select their meal when they said they're coming, and now I can't figure out how to let...

Jenn, May 18, 2024 8
WOUBAYHW
App erasing rsvp each time i send a message
WOUBAYHW, on May 9, 2021 at 7:30 PM

Hi everyone, is anyone else experiencing this problem. Each time we send an online message to guests it erases their rsvp.

WOUBAYHW, May 14, 2021 4
I
Updating Guest List
Ingrid, on May 6, 2021 at 10:10 PM

I am preparing my Guest List on WW and it's not working without me refreshing every time I make a change/update. I click Edit - nothing, then press F5 to refresh and I am able to edit the guest...

WeddingWire Support, May 14, 2021 1
Jarion Smith
Technical issues
Jarion Smith, on May 5, 2021 at 9:53 PM

Having major issues with photos not loading or staying updated on the website. Anyone else having this issue? WW rarely works well.

WeddingWire Support, May 14, 2021 1
K
Wedding Website password protection
Kiayra, on May 1, 2021 at 2:31 PM

Does anyone know how to password protect only certain pages on the website and not the entire website? I am using wedding wire and having issues implementing this feature .

WeddingWire Support, May 14, 2021 4 1
M
Wedding Website Editing
Margaret, on April 27, 2021 at 2:35 PM

Hi, I'm trying to figure out how to further edit the wedding website feature - the groom is very tall and I am short. We are struggling to get a photo of us in narrow, horizontal view, without having...

WeddingWire Support, May 14, 2021 1
Cherise
Rsvping but Names Not Found
Cherise, on April 23, 2021 at 12:30 PM

Has anyone else ran into an issue where a guest is trying to RSVP via your Wedding Website and type in their first and last name but they are seeing that there are no guests by this name? This is...

Abigail, Mar 24, 2024 13
Sauls
Rsvp!
Sauls, on April 26, 2021 at 8:11 AM

Good morning I'm trying to start a RSVP list, but I would like for it to be open and more like a head count of who all can attend. They can go in and enter their name and a plus one. I don't want to...

Sauls, May 2, 2021 3
WeddingWire celebrates love ...and so does everyone on our site! Explore how we embrace diversity

Groups

WeddingWire article topics