The Wagner at the Battery Reviews

Reviews

• Jessica P. Sent on 11/29/2019
  5 out of 5 rating

  5.0
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    5.0

  Excellent experience!

  We had a wonderful experience working with Dino and Analy and The Wagner team for our wedding. They are helpful, personable, organized and experts in their field. We planned our wedding from across the country and knowing we could trust them and their team to bring to life our wedding vision was phenomenal.

  We had a wonderful experience working with Dino and Analy and The Wagner team for our wedding. They are helpful, personable, organized and experts in their field. We planned our wedding from across the country and knowing we could trust them and their team to bring to life our wedding vision was phenomenal.
• Mary B. Sent on 03/08/2020
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  Love at First Sight

  My husband and I fell in love at first sight — with The Wagner, that is. The moment Dino showed us the highrise cocktail space and the enormous bridal suite with spectacular views of New York Harbor and the Statue of Liberty, and the two beautiful ballrooms, we knew we had to get married there. Dino introduced us to our wedding planner, Blaire Katz, whom The Wagner provided to tend to our every need — and she was just amazing. She thought of everything (even before I did), ensured that every little detail was perfect, and made sure our special day went off without a hitch so that we could focus on getting hitched. And she took care to make us feel so, so special. When we arrived, our suites were piled high with welcome gifts. When I was feeling particularly anxious, she'd materialize with a glass of Prosecco and some encourgement. If I looked unhappy about something, she'd wordlessly intuit what that thing was and silently fix it. Blaire and her team's hard work behind the scenes made our wedding feel effortless and look flawless.
  
  Of course, I won't be doing it again, but if I had to go back in time and do it over, I'd be thrilled to have Blaire by my side.
  
  And when we decided to come back a few months later for dinner at The Wagner's restaurant to celebrate the anniversary of our engagement we shot Blaire and Dino an email to see if we could say hi. They weren't there that night, but we were very surprised when our waiter already knew who we were and why we were there and took us to a table set especially for us.
  
  I cannot recommend Blaire or The Wagner highly enough.

  My husband and I fell in love at first sight — with The Wagner, that is. The moment Dino showed us the highrise cocktail space and the enormous bridal suite with spectacular views of New York Harbor and the Statue of Liberty, and the two beautiful ballrooms, we knew we had to get married there. Dino introduced us to our wedding planner, Blaire Katz, whom The Wagner provided to tend to our every need — and she was just amazing. She thought of everything (even before I did), ensured that every little detail was perfect, and made sure our special day went off without a hitch so that we could focus on getting hitched. And she took care to make us feel so, so special. When we arrived, our suites were piled high with welcome gifts. When I was feeling particularly anxious, she'd materialize with a glass of Prosecco and some encourgement. If I looked unhappy about something, she'd wordlessly intuit what that thing was and silently fix it. Blaire and her team's hard work behind the scenes made our wedding feel effortless and look flawless.
  
  Of course, I won't be doing it again, but if I had to go back in time and do it over, I'd be thrilled to have Blaire by my side.
  
  And when we decided to come back a few months later for dinner at The Wagner's restaurant to celebrate the anniversary of our engagement we shot Blaire and Dino an email to see if we could say hi. They weren't there that night, but we were very surprised when our waiter already knew who we were and why we were there and took us to a table set especially for us.
  
  I cannot recommend Blaire or The Wagner highly enough.
• Esther Sent on 09/14/2019
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Felt like a princess

  Having my wedding at the Wagner was easily the best decision we made. They rolled out the red carpet for us at every turn and the whole process was just so seamless and EASY. A major thank you to Blaire who took control of the whole process and just let us enjoy our day. She was so flexible and it really felt like she cared about making us happy and confortable with the experience. In the end, not did everything look beautiful and the food was top notch, but we had one of the best days of our lives. Thank you to the Wagner for making it all happen!!

  Having my wedding at the Wagner was easily the best decision we made. They rolled out the red carpet for us at every turn and the whole process was just so seamless and EASY. A major thank you to Blaire who took control of the whole process and just let us enjoy our day. She was so flexible and it really felt like she cared about making us happy and confortable with the experience. In the end, not did everything look beautiful and the food was top notch, but we had one of the best days of our lives. Thank you to the Wagner for making it all happen!!
• Donna H. Sent on 06/26/2019
  5 out of 5 rating

  5.0
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  Stay here!!

  Amazing service, views and responsiveness. Everything was perfect and everyone at the hotel went out of their way to be helpful and friendly. Our guests and family members loved it-like being on a mini vacation. I was very impressed by the professionalism and service.

  Amazing service, views and responsiveness. Everything was perfect and everyone at the hotel went out of their way to be helpful and friendly. Our guests and family members loved it-like being on a mini vacation. I was very impressed by the professionalism and service.
• Lynda D. Sent on 04/02/2019
  5 out of 5 rating

  5.0
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  Everything and everyone

  It’s impossible for me to believe that there is another wedding venue that can provide the wedding experience The Wagner does. Not only are the physical spaces (ballrooms, conference rooms, cocktail spaces, Hotel rooms, lobby and public bathrooms) ideal (well appointed, clean and maintained beautifully), they give you options to shape your event in ways that best suit your family’s needs. The ceremony in the Manhattan Ballroom was warm and intimate. Our guests were in awe of the views from Rise during the cocktail hour, they were relaxed and comfortable during the reception in the Main Ballroom and felt at home in their hotel rooms. The Main Ballroom provided us with ample space for dinner, dancing and room to move about without feeling cramped. The Ballroom is an elegant raw space that doesn’t need endless costly add-ons to transform it into something special. We had relatively simple, natural centerpieces, votives and some amber uplifting- could not have been more beautiful and it didn’t break the bank. The food was delicious! I can’t remember the last event I attended where the guests ate and enjoyed the way they did at our event. If I wasn’t already confident of our decision to use The Wagner before, I was completely sold during the tasting three months before - WOW!!! The hotel and wait staff are warm, gracious and friendly, there to serve you and your guests with the utmost professionalism. Vivian and Blaire - a winning team who work with you every step of the way from the day you come to tour the hotel until the day you check out and say goodbye. There isn’t a single detail they aren’t willing to handle and there are endless touches they add that catch you by surprise. I’ll let you find out about those for yourself. We looked at many venues that cost the same, and often more expensive, that, I am confident, weren’t going to come at all close to providing what The Wagner did for our bride and groom, our families and guests. I’ve hosted and organized many events over the years and I can honestly say I have never had experience like we did at The Wagner . I write this review with the deepest appreciation, respect and admiration to everyone at The Wagner who gave us an incredible experience we will never forget. Thank you all!

  It’s impossible for me to believe that there is another wedding venue that can provide the wedding experience The Wagner does. Not only are the physical spaces (ballrooms, conference rooms, cocktail spaces, Hotel rooms, lobby and public bathrooms) ideal (well appointed, clean and maintained beautifully), they give you options to shape your event in ways that best suit your family’s needs. The ceremony in the Manhattan Ballroom was warm and intimate. Our guests were in awe of the views from Rise during the cocktail hour, they were relaxed and comfortable during the reception in the Main Ballroom and felt at home in their hotel rooms. The Main Ballroom provided us with ample space for dinner, dancing and room to move about without feeling cramped. The Ballroom is an elegant raw space that doesn’t need endless costly add-ons to transform it into something special. We had relatively simple, natural centerpieces, votives and some amber uplifting- could not have been more beautiful and it didn’t break the bank. The food was delicious! I can’t remember the last event I attended where the guests ate and enjoyed the way they did at our event. If I wasn’t already confident of our decision to use The Wagner before, I was completely sold during the tasting three months before - WOW!!! The hotel and wait staff are warm, gracious and friendly, there to serve you and your guests with the utmost professionalism. Vivian and Blaire - a winning team who work with you every step of the way from the day you come to tour the hotel until the day you check out and say goodbye. There isn’t a single detail they aren’t willing to handle and there are endless touches they add that catch you by surprise. I’ll let you find out about those for yourself. We looked at many venues that cost the same, and often more expensive, that, I am confident, weren’t going to come at all close to providing what The Wagner did for our bride and groom, our families and guests. I’ve hosted and organized many events over the years and I can honestly say I have never had experience like we did at The Wagner . I write this review with the deepest appreciation, respect and admiration to everyone at The Wagner who gave us an incredible experience we will never forget. Thank you all!
• Kristin Sent on 09/12/2018
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  I cannot say enough good things about having our wedding party and guests stay at the Wagner!! I recommend it wholeheartedly to anyone having a NYC wedding! Analy, Tom and the staff were phenomenal from the first moment we reached out until our departure -- and then even after as they followed up with us!
  
  It was easy to work with the Wagner team to arrange our room block and they worked with us to upgrade our guests to the (stunningly, awe-inspiringly) beautiful liberty view rooms (with views of the Hudson river and Statue of Liberty, and even a telescope to view her in the bridal suite).
  
  My father-in-law arrived first and was blown away to be greeted as "father of the groom" by the concierge. Upon checking in, both my now husband and I found our favorite drinks (he Coke, me Pellegrino) in our rooms along with snacks, welcoming us to the hotel!
  
  Kevin and the bellmen staff were there from the first moment, and made it known they were there to help with our every need. My mother called down for new pillows, water, tissues, etc. Everyone was dealt with quickly and with a smile! They even proactively gave us a case of complimentary water for our suite for my friends and i to drink while getting ready!
  
  I had been nervous when the Ritz Carlton switched over to the Wagner after I'd already decided to stay there. I can tell you that it was seamless and perfect! In fact, much of the staff (like Kevin and Richard) have been with the hotel for years and are expert at luxury service! I felt they were friends -- helping us navigate the weekend!
  
  When the big day arrived, my husband and I returned to our suite to find the biggest surprise of all: a chilled bottle of Prosecco, chocolate-dipped strawberries, a bed covered in rose petals (!) and, most amazingly, a personalized card wishing us a happy wedding, signed by every member of the staff! I can't wait to stay there again...for our first anniversary!

  I cannot say enough good things about having our wedding party and guests stay at the Wagner!! I recommend it wholeheartedly to anyone having a NYC wedding! Analy, Tom and the staff were phenomenal from the first moment we reached out until our departure -- and then even after as they followed up with us!
  
  It was easy to work with the Wagner team to arrange our room block and they worked with us to upgrade our guests to the (stunningly, awe-inspiringly) beautiful liberty view rooms (with views of the Hudson river and Statue of Liberty, and even a telescope to view her in the bridal suite).
  
  My father-in-law arrived first and was blown away to be greeted as "father of the groom" by the concierge. Upon checking in, both my now husband and I found our favorite drinks (he Coke, me Pellegrino) in our rooms along with snacks, welcoming us to the hotel!
  
  Kevin and the bellmen staff were there from the first moment, and made it known they were there to help with our every need. My mother called down for new pillows, water, tissues, etc. Everyone was dealt with quickly and with a smile! They even proactively gave us a case of complimentary water for our suite for my friends and i to drink while getting ready!
  
  I had been nervous when the Ritz Carlton switched over to the Wagner after I'd already decided to stay there. I can tell you that it was seamless and perfect! In fact, much of the staff (like Kevin and Richard) have been with the hotel for years and are expert at luxury service! I felt they were friends -- helping us navigate the weekend!
  
  When the big day arrived, my husband and I returned to our suite to find the biggest surprise of all: a chilled bottle of Prosecco, chocolate-dipped strawberries, a bed covered in rose petals (!) and, most amazingly, a personalized card wishing us a happy wedding, signed by every member of the staff! I can't wait to stay there again...for our first anniversary!
• Hugo Sent on 08/27/2018
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
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    5.0 out of 5 rating
    5.0

  Let me preface by saying that I am a prolific reviewer. If I receive bad service anywhere you will hear about it and on the same token if good service is given you will hear from me as well. But my experience at the Wagner was beyond profound, transcendental the level of service was unmeasurable in social media scales. I would have to introduce a new rating system into the internet vernacular for you to comprehend what you will experience at The Wagner. If you want a headache free wedding, with great food, incredible views this is the place hands down. Folks, I spent 4 months looking for a place to have a wedding in NY. I looked everywhere, Airbnb, PeerSpace, and the known locations in NY. First, the prices were ridiculous for one night between 20 to 50k. I personally see no value in that. In Airbnb and PeerSpace, unfortunately, people are greedy and they tend to overcharge also you need to coordinate everything put down insurance money is a nightmare. The other traditional locations in NY are way overpriced, for 25k you get a castle including the wedding reception and stay in Italy. Now, once you do your research go to The Wagner, ask for Vivian Lo Cohen or Blaire Katz and let your worries subside. Let me tell you how incredible these women are, we had an outdoor wedding so they went to lengths of setting up a second indoor location as a backup. These fierce women have superpowers they will exceed all your expectations, coordinate practically the whole wedding for you and give you a night you will never forget. The staff in the hotel is also incredible starting from the doormen, Kevin was incredible there was also another gentleman from India was phenomenal. At the desk, David was a prince helped with all my question. PEOPLE, you can not coordinate a wedding anywhere else in NY until you check this place out. Oh, let me tell you about the banquet staff, I mentioned that the wedding was outdoors, right? Guess what, it started to rain right before my wife walked out

  Let me preface by saying that I am a prolific reviewer. If I receive bad service anywhere you will hear about it and on the same token if good service is given you will hear from me as well. But my experience at the Wagner was beyond profound, transcendental the level of service was unmeasurable in social media scales. I would have to introduce a new rating system into the internet vernacular for you to comprehend what you will experience at The Wagner. If you want a headache free wedding, with great food, incredible views this is the place hands down. Folks, I spent 4 months looking for a place to have a wedding in NY. I looked everywhere, Airbnb, PeerSpace, and the known locations in NY. First, the prices were ridiculous for one night between 20 to 50k. I personally see no value in that. In Airbnb and PeerSpace, unfortunately, people are greedy and they tend to overcharge also you need to coordinate everything put down insurance money is a nightmare. The other traditional locations in NY are way overpriced, for 25k you get a castle including the wedding reception and stay in Italy. Now, once you do your research go to The Wagner, ask for Vivian Lo Cohen or Blaire Katz and let your worries subside. Let me tell you how incredible these women are, we had an outdoor wedding so they went to lengths of setting up a second indoor location as a backup. These fierce women have superpowers they will exceed all your expectations, coordinate practically the whole wedding for you and give you a night you will never forget. The staff in the hotel is also incredible starting from the doormen, Kevin was incredible there was also another gentleman from India was phenomenal. At the desk, David was a prince helped with all my question. PEOPLE, you can not coordinate a wedding anywhere else in NY until you check this place out. Oh, let me tell you about the banquet staff, I mentioned that the wedding was outdoors, right? Guess what, it started to rain right before my wife walked out
• Donna Sent on 09/14/2018
  5 out of 5 rating

  5.0
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    5.0

  Our wedding at the Wagner was a smashing success. Bob and I could not have enjoyed it more, andwe continue to receive enthusiastic thanks from our guests: ”We say it was a ‘10 of 10’!” “The hotel had such beautiful views! What a spot you picked for your reception! The view from the top floor out over the harbor was magnificent, and we were happy to enjoy it not only from your reception and breakfast, but from our guest room as well.” “The food was great, as was the hotel” “Yes, mini-hot dogs along with sushi!” The Wagner created a first-class, professional, and wonderful event for us and our guests. Expectations were exceeded by Dino Bavaro, Blaire Katz, and hotel staff. Our concerns about a change in management two months after signing our contract with the (former) Ritz Carlton, turned out to be needless. We could not have been more pleased with the Wagner. The events team is outstanding in every way: professional, responsible, reliable, gracious, intelligent, efficient, perceptive, practical, energetic, positive, analytical (as in problem-solving), and unfailingly helpful. We particularly appreciated how well they worked, seamlessly and expertly, with the rest of high-performance team. The facility itself is so elegant. Our guests loved it. Rooms are magnificent. We loved seeing the Statue of Liberty from our room's telescope! Public rooms are welcoming and gracious. The 14th floor venue for the cocktail reception and next-day brunch was spectacular, with expansive indoor and outdoor harbor views. The ballroom was the perfect setting for a fabulous party. The food was exceptional. Big hits were all the hors d’oeuvres, the steak, and Chef’s bite-sized delights for dessert. The Wagner was meticulous in accommodating food allergies and other dietary restrictions. Wait staff, housekeeping, bell station, and doorman service was excellent. The Wagner provided a magical, elegant venue for our wedding. We will be back to celebrate our first anniversary.

  Our wedding at the Wagner was a smashing success. Bob and I could not have enjoyed it more, andwe continue to receive enthusiastic thanks from our guests: ”We say it was a ‘10 of 10’!” “The hotel had such beautiful views! What a spot you picked for your reception! The view from the top floor out over the harbor was magnificent, and we were happy to enjoy it not only from your reception and breakfast, but from our guest room as well.” “The food was great, as was the hotel” “Yes, mini-hot dogs along with sushi!” The Wagner created a first-class, professional, and wonderful event for us and our guests. Expectations were exceeded by Dino Bavaro, Blaire Katz, and hotel staff. Our concerns about a change in management two months after signing our contract with the (former) Ritz Carlton, turned out to be needless. We could not have been more pleased with the Wagner. The events team is outstanding in every way: professional, responsible, reliable, gracious, intelligent, efficient, perceptive, practical, energetic, positive, analytical (as in problem-solving), and unfailingly helpful. We particularly appreciated how well they worked, seamlessly and expertly, with the rest of high-performance team. The facility itself is so elegant. Our guests loved it. Rooms are magnificent. We loved seeing the Statue of Liberty from our room's telescope! Public rooms are welcoming and gracious. The 14th floor venue for the cocktail reception and next-day brunch was spectacular, with expansive indoor and outdoor harbor views. The ballroom was the perfect setting for a fabulous party. The food was exceptional. Big hits were all the hors d’oeuvres, the steak, and Chef’s bite-sized delights for dessert. The Wagner was meticulous in accommodating food allergies and other dietary restrictions. Wait staff, housekeeping, bell station, and doorman service was excellent. The Wagner provided a magical, elegant venue for our wedding. We will be back to celebrate our first anniversary.
• Emma Sent on 08/13/2018
  5 out of 5 rating

  5.0
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  We got married at The Wagner on June 9th, 2018, and picking this location for our venue was probably one of the best choices I made for the entire wedding! Absolutely everything was exceptional - the service, the food, the various venues, the bridal suite, the location in Battery Park. When we originally chose this venue, it was still under management as The Ritz-Carlton, Battery Park. When we received news that Marriott was selling this property, and I would then lose the planner that I had worked with, I had a bit of a panic attack. It turned out working out for the better because Dino Bavaro was absolutely incredible!!! He helped relieve a lot of stress up to the wedding day, and was willing to talk to me as often as necessary to go through every little detail. Everything about our experience getting married at The Wagner was 5-star. I couldn't recommend this hotel enough. They really make you feel like you're part of the family when you choose to get married here, and will roll out the red carpet! I wish we could go back and do it all again.

  We got married at The Wagner on June 9th, 2018, and picking this location for our venue was probably one of the best choices I made for the entire wedding! Absolutely everything was exceptional - the service, the food, the various venues, the bridal suite, the location in Battery Park. When we originally chose this venue, it was still under management as The Ritz-Carlton, Battery Park. When we received news that Marriott was selling this property, and I would then lose the planner that I had worked with, I had a bit of a panic attack. It turned out working out for the better because Dino Bavaro was absolutely incredible!!! He helped relieve a lot of stress up to the wedding day, and was willing to talk to me as often as necessary to go through every little detail. Everything about our experience getting married at The Wagner was 5-star. I couldn't recommend this hotel enough. They really make you feel like you're part of the family when you choose to get married here, and will roll out the red carpet! I wish we could go back and do it all again.
• Ryan Q. Sent on 03/11/2022
  1 out of 5 rating

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  Never paid back our deposit

  Wife and I were to have our wedding at Wagner at the Battery on 9/18/2021. We were informed on Easter Sunday the hotel would not open in time and we were due a refund for the deposit we put down to secure the venue. It has yet to come, owner is unresponsive to myself and my legal counsel. RUN AWAY FROM THIS PLACE!!!

  Wife and I were to have our wedding at Wagner at the Battery on 9/18/2021. We were informed on Easter Sunday the hotel would not open in time and we were due a refund for the deposit we put down to secure the venue. It has yet to come, owner is unresponsive to myself and my legal counsel. RUN AWAY FROM THIS PLACE!!!