Sofitel New York

9 User photos

• Featured

  Cecilia · Married on 08/17/2019

  5.0

  • Quality of service:
    5.0
  • Responsiveness:
    5.0
  • Value:
    5.0
  • Flexibility:
    5.0
  • Professionalism:
    5.0

  Five Stars

  The Sofitel is an outstanding place to hold a wedding, with first-class service all around. We were married there in August 2019, and found the venue to be intimate and charming, ideal for our 80-person event. The decor was lovely, the rooms were impeccable, with lots of amenities, and the French cuisine was excellent. We were given a honeymoon suite with a large terrace, which was great for photos. We were extremely impressed with all of the staff members who assisted us at Sofitel, especially the Director of Catering and Conference Services, Darian James.
  
  From beginning to end, working with Darian was an absolute pleasure. When we met him, it was clear that he genuinely cared about helping us and our guests to have the best possible experience, that he understood what we wanted, and that he knew what he was doing when it came to event planning. Throughout the process, he was responsive to concerns, willing to accommodate all manner of requests right up to the last minute, attending to every detail with patience and good humor. We bombarded him with what must have been an overwhelming amount of questions on a tight timeframe, and he was never anything less than the perfect correspondent, providing quick and thorough answers to our many e-mails. When we weren’t sure of how to make certain decisions ourselves, we trusted his judgment, and he was right. With him, we always knew we were in good hands.
  
  During the wedding itself, Darian went above and beyond our expectations, ensuring that the ceremony and reception went smoothly. He worked expertly with our vendors, coordinating so that everything went exactly as we hoped, and we never had to think twice about logistics on the day. Not only was he a source of comfort and happiness for us, he went out of his way to make our families feel special. His presence alone was amazing, but he kept working even when the event was over to help a guest find a lost purse. In addition to being the consummate professional, he’s simply a great guy and we enjoyed spending time with him. He took away a lot of the inherent stress of planning, making every step fun and easy. We looked forward to our meetings with him and we miss him now that it’s all over! Ultimately, he was an essential part of our wedding, and we can’t imagine it without him.
  
  If you get the opportunity to work with Darian, take it. We can’t recommend him highly enough.
  
  Thank you again, Darian and everyone at Sofitel!

  Sent on 02/04/2020

• 

  Brandy · Married on 02/02/2019

  5.0

  • Quality of service:
    5.0
  • Responsiveness:
    5.0
  • Value:
    5.0
  • Flexibility:
    5.0
  • Professionalism:
    5.0

  Professional, responsive and beyond magical!

  I had absolutely the best experience working with Sofitel, especially the director of catering and events - Darian James. The hotel truly provided everything that I need, from the luxurious and beautiful ballroom serving as the venue for both our ceremony and reception to the gorgeous bridal suite with a killer view of the Empire State Building, Chrysler Building and the big apple itself. If you are looking for a venue that embodies the charm of NYC and the romance of France, then this is your best choice!
  
  I have to mention more about Darian. He was very responsive from the first email to the end of the wedding party. Anything we need or any questions that we have, he managed to reply to us in a timely manner. I felt like he was our personal wedding planner given the effort he put throughout our communication.
  
  We were really satisfied with the menu and the entire chef team as well. The tasting went absolutely smooth and fun! We decided to go with their Grilled Angus New York steak and Red Snapper fillet as our main course. Every guest was raving about the food and how much they enjoyed the dessert and drinks as well.
  
  Overall, thanks to the staff team in Sofitel, we had our fairy tale wedding realized! They have truly one of the best services in New York City! Amazing food, space, and people to work with. I would highly recommend Sofitel for anyone that is looking to have a wedding in NYC.

  Sent on 02/23/2019

  Sofitel New York's reply:

  Hi Brandy & Fernando,
  Thank you for your feedback. It was such a pleasure getting to know you both while planning your wedding as well as your families. I know there were a lot of places to choose from but I am happy you selected the Sofitel. Thanks for being a beautiful, patient and easy couple to work with. You made it so much fun. Please stay in touch.
  
  Best,
  
  Darian James.
• 

  Stacey · Married on 07/22/2017

  5.0

  • Quality of service:
    5.0
  • Responsiveness:
    5.0
  • Value:
    5.0
  • Flexibility:
    5.0
  • Professionalism:
    5.0

  I would absolutely recommend the Sofitel New York Hotel for your ceremony and reception or just reception. We selected the Sofitel NY bc of their Sales Manager, Darian James. He was our first point of contact and worked with us until the very end. Darian was very responsive to our inquiries, was always professional and extremely helpful in planning our big day, from out of state! Darian sent pictures, brochures, menus and helped us plan out our day so efficiently, we felt so sure, we booked.
  
  We took a tour of the hotel three months later then taste tested five months later. Everything was esquisite. The hotel is enchanting. The ballroom is so unique and charming. Probably the biggest factor is how well we were treated by absolutely every staff member at the hotel. It felt like the entire hotel was there to help us on our day. We had a meeting planner, Lauren, call us to help set up any specific needs. We met the hotel manager, who would run the details in the back. I wanted for nothing. My wedding day was absolutely magical.
  
  My guests raved about the food. We had a duet of Seabass and Filet Mignon with risotto and vegetables. Even my skeptical senior members were super impressed with the great food and service.
  
  The service is classic French and it was fantastic. We had six passed hors d'oeuvres that were passed plentifully. The Sofitel delivered with elegance, sophistication and class. Experienced staff that managed everything beautifully from the Prosecco and sparkling water entrance to the cocktail hour and beyond.

  Sent on 08/07/2017