Recommended by 96%
113 User photos
Stephanie H · Getting married on 04/03/2020
Amazing dream wedding
I had my wedding at Sandos Playacar in March and can not say enough wonderful things about the resort and my wedding coordinator, Monserrat! Monserrat was absolutely INCREDIBLE!!! She made my dream destination wedding a reality! Everything from the ceremony itself, gorgeous flowers, mariachi band, photographer, hair and makeup, staff, and f&b exceeded our expectations. The resort was incredible and all of our 40 guests had an amazing time. Would definitely recommend Sandos Playacar to anyone looking to make their dream destination a reality!!Sent on 05/24/2019
Joana Portela · Married on 06/20/2019
Diana fez um trabalho excelente tudo estava como planeamos o único ponto negativo foi o pacote que escolhemos ser para 30 pessoas mas como só tinhamos 22 tivemos de escolher apenas 4 pratos da lista que tínhamos escolhido inicialmente não faz qualquer sentido.Sent on 07/01/2019
O hotel é excelente os funcionários que estiveram no nosso casamento foram muito simpáticos ( Carlos, Vicente e Jose).
Fiz o penteado e a maquilhagem no spa com a Ylce e ficou perfeito.
Sarah Williams · Married on 06/06/2019
Williams Playacar Wedding
I can not say enough good things about our stay, the food, the entertainment and above all OUR WEDDING! We have been in touch with the Elite services for a year planning to have 87 of our friends and family come to Playacar for our Garden Wedding and the staff did an impeccable job the entire way through! Rooms were great and check-in was easy for every person's arrival! Ruth was our Wedding Coordinator for our big day on June 1 and everything went smoothly all day and was exactly as we envisioned! We had amazing service by all at the resort, but David and Yessi at the elite pool treated us and our guests so wonderfully and were such a blast! Daniel helped us book our Coco Bongo experience, which is an absolute MUST, and was so kind and professional in doing so! I am truly so thankful for the treatment we were given and will never forget the lengths everyone at Sandos Playacar went to in order to give us the best experience possible!Sent on 06/06/2019
Zyggy · Married on 05/25/2019
Beautiful huge Resort!Sent on 05/31/2019
The people that work there are very helpful and very kind.
We had our wedding there. Ruth, the wedding coordinator, was amazing!
She fulfilled our expectations. We couldn't had asked for a better wedding.
Stacy · Married on 05/18/2019
Dream Wedding come true!
Hosting my wedding at Sandos Playacar was the best decision for a destination wedding. It was flawless, organized and went off without a hitch. The wedding planning staff (Diana Palomino) was on point and made my dream wedding a reality.Sent on 07/15/2019
We chose the Turquoise Breeze wedding package and it included nearly everything! We paid extra for a violinst, saxophonist, string lights and a projector (all of it totally worth it). We went lite on the flowers but the scenery of this venue made up for it. The buffett dinner (we chose Mexican) was huge and everyone really enjoyed the food. We had over 40 guests and it was completely seamless the entire trip.
I would get married here all over again and wouldn't change a thing! Thank you, Diana, for all your hard work! You truly are an amazing wedding planner and my dream wedding wouldn't have been possible with out you!
Erin · Married on 05/16/2019
Every detail was perfect. Diana did an amazing job of making my wedding dream a reality.Sent on 06/12/2019
Lindsay Brooks · Married on 04/27/2019
Great Wedding Location! They did an amazing job!
We just got back from our wedding at Sandos Playacar and I can't say enough good things about Diana and the wedding team! WE LOVED DIANA! She worked with me for several months before hand to make sure we had everything planned out and then made sure everything went as planned on the big day. It's even more impressive seeing how many weddings they have over a given weekend. We also had about 90 guests so it was no easy task. We even had a bad thunderstorm the night of the rehearsal dinner and she was able to move everyone inside mid event to keep it going smoothly. I thought everyone's hair and make up looked great from the spa and they helped walk us through the humidity and wind to help us choose the right hair styles. We also use Romanza for the photographs and LOVED Marco. He took great photos, kept the group laughing and made sure we got a good variety of shots to remember the big day.Sent on 05/02/2019
The resort was also amazing! All of the guests loved it and had a great time at the pools and all the restaurants. It was overall a great value for everyone, allowed kids which we had in attendance and was fantastic for the wedding! HIGHLY RECOMMEND!
Claudia Guerra · Married on 04/14/2019
April 2019 Wedding
We had an amazing experience at Sandos. I emailed the wedding coordinator several months before the wedding. We scheduled meetings 2 days before the wedding to talk about final details (I recommend arriving 3 days prior) RUTH (our wedding coordinator) showed us around the resort for different cocktail hour options. We had initially decided beach ceremony and Garden reception... but it unfortunately rained the day of my wedding and we had to do the reception at one of the restaurants they have. They always have one restaurant that is closed each day and that is the back up in case of Inclement weather. Our reception was at the Italian restaurant and it was still beautiful. The staff was super nice and very professional. You get several things with your basic wedding package: Romantic dinner, 25 minutes massage (which we upgraded for 100$ to 90 minutes), hair & make up (I recommend the hair but maybe not the make up, I did my own either way because I’m very picky with my make up), free steaming services for your dress & groom’s attire and a special gift from the Wedding team.Sent on 04/22/2019
The Romanza photography part of the hotel did a good job as well.
My wedding was a dream come true and it was all thanks to the hard work of the Sandos Staff and my coordinator RUTH!
Highly recommend this place!!!
Derrick & Whitney Smith · Married on 02/27/2019
Most Relaxing Amazing Wedding! Loved It!
On February 27th 2019 the best day of my life, my wedding day Sandos & Diana Palomino did an amazing job, planning this wonderful day! Diana took everything we pictured before we came and made it picture perfect! From the flowers, even more gorgeous then the picture. To the set-up of the Arch with matching flowers and the arrangement of the chairs with the bright ribbons on the white chairs in bright colors that I loved! The lady that married us had a wonderful talk about marriage & love that came from her heart, everyone loved it ! Diana had a dinner party set up for us and 12 guest in the Mexican Restaurant! They were ready with shots and drinks and there spectacular food, they even helped with the gorgeous cake with matching flowers and a topper we brought from home. Lots of toasting for the new couple!! This was a wonderful end to a spectacular Wedding Day with family & friends. If anyone is looking for a beach wedding Sandos is a relaxing, fun, exciting place. I would highly recommend Diana Palomino the wedding planner to plan your wedding, she is AWESOME! I would definitely stay at Sandos Resort on another Mexican getaway!! Maybe next year Anniversary! Thanks again Diana & Sandos!Sent on 03/22/2019
Christa · Married on 01/14/2019
Wedding at Sandos Playacar
If I had to plan my wedding again, I would do it the absolute same way. I was so stressed planning a destination wedding before I arrived. But at the resort my wedding coordinator, DIANA, took over and made not only my day perfect but the entire week perfect. I brought lots of decorations and she literally picked them up from my room and set everything up at the venue the day of the wedding without asking me a single question. I had all these plans to go check to make sure everything was perfect but after meeting Diana, I truly felt like she listened and understood exactly what I wanted and it took so much stress off of me I didn’t have to worry about anything the day of the wedding.Sent on 05/06/2019
My hair was amazing. It was humid and my updo stayed all night long. I would recommend doing your own make up, I did not like the make up but I was able to redo it before the wedding.
After the reception we went into our room and saw rose petal decorations, champagne, and dessert all over the room set up so beautiful.
My husband and I stayed for 11 nights and Diana (our coordinator) kept in contact with me the whole time even after the wedding to make sure everything was going ok and see if I needed anything. She made me feel like a bride the whole time I was here.
I cannot rave enough about the staff from DIANA, to the the bell hop LUIS, to the servers at all the restaurants. The customer service at this resort is FIVE STARS.
Christina · Married on 12/15/2018
We had a great wedding at Sandos Playacar
I just came back from my wedding at Sandos Playacar and I miss the resort so much. I was worried to plan a wedding from Texas, so email was key to make this a success. I was enrolled in graduate school while planning this wedding, so I stressed probably more than I should have.Sent on 12/19/2018
Ruth helped me plan my AMAZING wedding and I am SOO GRATEFUL! She had to keep asking me for details, but it was my fault, I would forget to respond but she was always there to help me with a checklist of things I needed to do.
We got the serenity package which had the reception in the garden and I paid extra for the wedding to be on the beach and IT WAS WORTH EVERY PENNY! We wanted our toes in the sand and that’s what we got, our guests even took of their shoes to get more comfortable.
The beach is beautiful, the ocean is very clear, and the sand is white just like the pictures. (I live near Galveston, TX so I know what not so pretty water looks like). I was worried about the sound system, but it was great, it had a bit of an echo, but it was fine with me. We used the resort minister and didn’t do any upgrades and it was still beautiful.
Our guests had a cocktail hour while we took pictures and there was even a “signature drink” which was delicious.
The reception afterwards was so much fun. We had the Mexican buffet (TOTALLY WORTH IT AND DELICIOUS) and we had the DJ and he wasn’t bad at all, we tried to make requests, some stuff he had others he didn’t. It is possible to get a sound system if you don’t want to pay for a DJ for the ceremony and it was $50 per hour.
I was afraid we wouldn’t have much dancing at the reception since it was only 24 people, so I asked for giant Jenga and cornhole which they provided! We danced the whole reception and even played cornhole (we could really play Jenga since it was on the ground plus we were having so much fun with cornhole).
After the reception was over (at 9pm) they had a Michael Jackson show near guests’ services, it was great! Two of my guests are huge Michael Jackson fans and they were impressed with the performance. So my unnecessary fear of us being bored at the reception was for nothing.
I chose to go with an outside photographer (Mayan Riveria Photography) which was a great decision for me and was well worth the $500 external vendor fee. Silvina did a wonderful job and was super professional, I actually give the credit to her for helping us get the dance party started. I tried to book with the photographers on site (Photo Pro) but they took too long to respond. When I expressed the issue with Brenda Carreno (Groups and Weddings Manager) she was very unprofessional and rude through email. I asked for a partial reduction in external vendor fee since it seemed more like an inconvenience since it was Photo Pro not responding in a timely manner, she responded impatiently with “either pay the fee or have the photographer stay at the resort to avoid the fee”. I was beyond upset and honestly thought about switching to a different resort, however Ruth saved the day with being very professional and patient with me. Ruth is honestly the only reason we stayed at the resort and didn’t go somewhere else.
I was able to find out about this resort through Destination Weddings (Tracy Espina) and it was not a bad decision by any means, even with Brenda being uncouth and disrespectful. I would recommend staying on the Adults section of the resort to give you and your guests more privacy.
The alcohol seemed watered down, but the drinks were pretty good.
The Brazilian steakhouse was not Fogo de chao by any means, but it was a nice idea.
The spa was incredible, we had a couples 25-minute massage that was included in our wedding package, with the help of Zarya we upgraded to 60-minute massage with a 20-minute romantic bath afterwards for an extra $100 usd. It was totally worth it, I wish the spa people walking around the resort weren’t so pushy and left our guests alone, but they work on commission, so I understand.
The couples breakfast delivered the morning after the wedding was so good (I still dream about the orange juice).
Lastly, there is so much to do at the resort, I was planning to go to Coco Bongo but didn’t need to because we always had something to do. During the day we spent most of our time on the beach just enjoying our time together and having some drinks. The next time we go we will stay for a bit longer and maybe do some excursions nearby.
I can go on for days about the wonderful time I had here and the beauty of the resort, overall, I would (and plan to) definitely come back again. I had a great time and was so relaxed that I didn’t want to come back home. It reminded me of a cruise but on land, definitely book with Sandos Playacar. THANKS SANDOS PLAYCAR FOR AN AMAZING WEDDING WEEKEND!
Jasmin Rogers-Wang · Married on 12/08/2018
Most easygoing wedding experience!
Sandos! They throw the most amazing weddings. They have an amazing team of coordinators who literally bend over backwards to make your experience everything you want it to be. I cannot say enough great things about Monserrat! She was our wedding coordinator, who came to us just 3 months before our big day, and completely took away all of the issues we were facing. I just wanted to say thank you again to her. She made our wedding such a breeze. No stress at all, just a ton of fun and love. When it started raining heavily the morning of the wedding she gave me other options for the wedding, even though I insisted on the beach. She afforded me every opportunity and option a bride could want when it came to colors, linings, decor, food, flowers, and cake. We even had to ship a few items from the USA, to Playacar, and the coordinators went to the border to pay and pick up our package (we totally paid them back by the way haha). Our romantic dinner that was included with our package was beautiful, as well as the breakfast in bed and massage.bottom line the wedding team, specifically Monserrat, who is so lovely, and kind, made our wedding so so special. We Hope for her a very long and fruitful career here! She’s amazing a deserves so much!!! Thank you!!!!Sent on 12/18/2018
Angie · Married on 11/23/2018
Our wedding was perfect
I don’t ever do reviews but I was looking at my wedding pictures and remembered how perfect everything turned out. We were a group of 60 people and we all loved our time at sandos!Sent on 08/10/2019
If you are planning on having your wedding at sandos and you are freaking out because you don’t get assigned a wedding coordinator until 3 months before the wedding, it’s ok I was there. I kept emailing constantly asking question but they didn’t always answer promptly. But once I got my coordinator, Diana palomino, she was amazing. She responded immediately and was super super helpful. Everything went smoothly after that. The day of the wedding Diana was there the whole time ensuring everything went perfect and it did!
Trish & Danny · Married on 11/18/2018
Couldnt have laid it out better myself!!
Sandos Playacar was magnificent in handling our special day!! We had a party of 30 there to attend our wedding with us and the entire 10 days as far as the wedding planner, ceremony, preparedness, and organization this was hands down our best choice. Monserrat Miranda was our planner and she paid such close attention to all the details that meant the most to us!! We couldn't be happier! Thank you Sandos Playacar!!Sent on 11/26/2018
Vanessa James · Married on 11/08/2018
Stunning and stress free
This was our 4th visit and we decided to get married this trip. The whole process was stress free and absolutely amazing. Ruth our wedding coordinator was outstanding we had given her details before we arrived and met with her 2 days before the wedding. We had a legal ceremony on the beach and it was stunning and then went off on a yacht for the afternoon. There was 17 of us staying at the hotel and nothing was too much to ask. Would highly recommend getting married here!! We will be back soon!!Sent on 11/23/2018
Francisca Riveros · Married on 11/01/2018
Best wedding ever!!!!
We got married two weeks ago in Sandos Playacar and It was AMAZING!!! It was everything we dreamt and more... Brenda and her team were super nice, kind, flexible and supportive.Sent on 11/15/2018
We truly recommend the hotel and to celebrate your wedding here. Besides the beautiful ceremony and party at the beach, we had an incredible and unforgettable week with 164 people who joined us in our most beautiful and important holidays ever... Thanks to the wedding team and Sandos for everything!!!
Fran and Angelo
Andrea Romero · Married on 10/18/2018
Super responsable y siempre atenta a nuestras inquietudes
Experiencia única!!!! Cumplieron. Todas nuestras expectativas gracias MontserratSent on 11/12/2018
Yesenia · Married on 10/06/2018
Nuestro gran Día tal y como lo soñamos todo perfecto cada cosa cada detalle a nosotros nos atendió RUTH QUIRARTE y estoy super contenta me ayudó en todo yo disfruté en todo momento todo me ayudaban para todo siempre estuvo ahí también el resto de las chicas de boda siempre atentas HACEN EL MEJOR EQUIPO . Todo todo de lo mejor yo lo recomiendo altamente. El mejor día de nuestras vidas en las mejores manos de el equipo de weddings Sandos. Un último aparte de la boda el desayuno en la cama riquísimo y todos los días en nuestra habitación avia una sorpresita HICIERON AÚN MÁS LINDO TODO porque hasta el más pequeño detalle nosotros los novios se los agradecemos de corazónSent on 10/10/2018
Alicyn · Married on 09/02/2018
Amazing and beautiful resort! The entire staff is helpful and attentive, remembering any of your preferences! Major shoutout to Ruth and the wedding crew for your extreme professionalism and perfection for our wedding, it was absolutely perfect!! All of our guests raved! We cannot express enough thanks for working so hard to make everything so beautiful and perfect! God bless!Sent on 09/07/2018
Véronique · Married on 08/21/2018
We had an incredible wedding at Sandos Playacar. Our wedding coordinator Ruth was so nice and professional, truly a PEARL. She made sure everything was in to place for us and our guests. From the first meeting we had with her, she was at our service the hole week. My hair was perfect, my bouquet was magnificent and the beach location PERFECT. The entire evening was a dream. The food, the drinks, the music was great. And all the staff on duty were super friendly and professional. We even had a cocktail at our Hacienda on an other night and Ruth made sure we had Champagne on ice for our gattering. My daughter celebrated her 7th birthday 3 days before the wedding and our room was filled with baloons and a towel cake...so nice, she was estatic!!!! Every detail was taken into concideration to ensure the perfect vacation week...not only on the wedding day. The PERFECT place with the PERFECT people.Sent on 08/29/2018
Thank you Sandos and specially Ruth you are truly and amazing person :)
Lynsey · Married on 08/20/2018
Absolutely outstanding highly recommended the staff went above and beyond for us our day was so special, the staff in the spa was so professional as well they done my hair and makeup beautifulSent on 08/29/2018
Ariana · Married on 08/18/2018
We had such an amazing experience! From the moment we began communicating with DIANA. When we arrived to the resort we sat down with Diana and confirmed Our selections. We were able to taste the cakes (which was amazing especially the strawberry one!) and make any additional changes. She help to coordinate the rehearsal and showed us our back up plans in case of rain. At first we were suppose to have the entire wedding on the beach but ultimately decided to have the reception in the buffet which was beautiful!Sent on 08/23/2018
I was concerned about our hair and makeup the entire time! The hair ended up coming out gorgeous but I would not recommend the make up service at all (at least the person I had). If you do use the make up service please bring your own lipstick and mascara (they are not sanitary).
We used PhotoPro and they were by far the best photographers ever.
Overall this was the best wedding and it came out beautiful!
Laura · Married on 07/28/2018
Our wedding was absolutely perfect!Sent on 07/19/2018
Throughout the planning months, we had quite a few hiccups (all with the original company we started with - destinationweddings.com). However, once our Destination Weddings rep turned us over to Diana at Sandos Playacar, our service became perfect. Diana was very responsive to the MANY questions I asked. She was always super nice and professional.
When we arrived at Sandos for our wedding vacation, Diana and the whole wedding office staff were welcoming and went out of their way to make sure everything went smoothly. On the day of the wedding, neither my husband or I had to stress about anything as it was all taken care of. We felt the love even after the ceremony was over with our breakfast in bed surprise, t-shirts, photo on the wall, and all the "hello's" and "congratulations" we received from all of the wedding office staff.
To anyone looking for a destination wedding resort, I would certainly recommend Diana and Sandos Playacar.
Jared · Married on 07/28/2018
Having a destination wedding was a little stressful because we had to do a lot of planning through email and we didn't have time to actually go to the resort and scope the place out. Fortunately, Ruth our wedding coordinator was awesome and patient and made sure everything went smoothly. We had a 5pm ocean view ceremony with cocktail hour, dinner, and the reception (with the infinity dance floor) right on the beach until 10pm. I was worried it would be too hot but the weather turned out perfect and all 50 guests seemed to have a great time.Sent on 08/08/2018
The resort was very beautiful... lots of animals running around (agoutis, iguanas, coatis, cats, a donkey, goats, a peacock, sea turtles, etc.), food and drinks available everywhere, great service, and a large beach with very blue water and even some waves. Oh and you can check out bikes for free and it's only about a 10 minute ride to 5th Avenue.
I would definitely recommend Sandos Playacar for a wedding or just to visit. Loved it!
IVON · Married on 07/27/2018
Our wedding was absolutely everything we wanted and dreamed of, it was PERFECT and BEAUTIFUL beach wedding. I can not say enough AMAZING things about Diana our wedding coordinator, The sweet staff and the heartfelt help we have received during this wedding process. I was very nervous as the day got closer as we didn't have a rehearsal dinner but Diana and her staff kept us on schedule and directed us the entire way. They went all out to ensure the planning process was hustle free, keeping us updated on every step and our day was beyond beautiful, and accommodated the fun craziness of my family and friends. I wish they had more pictures online to show the amazing work they do but once you contact them they will forwarded you pictures and all the information needed to start planning your wedding. I couldn't have asked for a better wedding experience and wedding coordinator. Having a wedding on the beach under the dark sky is very romantic and beautiful we would of never been able to afford a beautiful beach wedding in CA. Save your money and go with Sandos Playacar its a fun resort we love it. I also took my own center pieces and lanterns and a couple of things I wanted to add to my scheme colors used. A lot of the things in the pictures were not included in the package but still VERY affordable. Feel free to see our wedding pictures here https://www.instagram.com/_ivonnefiorillo/ Thank you Diana all of Guests couldn't stop talking how beautiful everything turned out you did an amazing job. We love you and your staff. See you soon..... :) xoxoSent on 08/15/2018