Formals of Litchfield Reviews

213 | Litchfield, IL
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213 Reviews for Formals of Litchfield

Recommended by 96% of couples

4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.8
  • Flexibility 4.8
  • Value 4.8
  • Average response time 4.8

Awards

213
Order by:
  • T

    Tracy · Married on 09/23/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Shopping for my wedding dress was a fantastic experience at Formals of Litchfield. Stephanie was friendly, helpful, and a lot if fun. I tried on several gowns and was able to find exactly what I was looking for. I can't wait to wear it.

    Sent on 03/30/2017

    Formals of Litchfield's reply:

    Thank you Miss Tracy! It should be fun and exciting while picking out your wedding dress, and we're so happy that it was for you! And we agree with you, Miss Stephanie is fun and super helpful. We appreciate your sweet review. Send us those pictures after your wedding! Thank you, Lisa & Katy
  • K

    Kayla · Married on 09/16/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I love Formals of Litchfield! Paige was great! She helped me try on a ton of dresses until I found the one I loved.

    Sent on 05/20/2016

    Formals of Litchfield's reply:

    Kayla, so excited that you found your gown! Miss Paige loves to help brides, no matter how many gowns they want to try on. She's the best. Please share your wedding pictures with us! Have a fabulous wedding day! Best, Lisa & Katy
  • M

    Mackenzie · Married on 09/09/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stephanie helped with my dress and my bridesmaid dresses. I seriously could not have done it without her. We had such a good experience at Formals!

    Sent on 04/06/2017
  • H

    Hillary · Married on 09/09/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The girls in Litchfield made me feel very comfortable and welcome. I honestly didn't think I would find my dress that day but I am more than thrilled to say I have my dream dress and they helped make that happen. I would definitely recommend!

    Sent on 05/20/2016

    Formals of Litchfield's reply:

    Hi Hillary! So happy we were able to surprise you and help you find the perfect wedding gown! Enjoy your wedding day and don't forget to send us pictures :) Lisa & Katy
  • T

    Taylor · Married on 09/03/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They have such beautiful, high-quality gowns! I had been to several other places before Formals of Litchfield, and was pleasantly surprised by the uniqueness and quality of the dresses. Most of them were unlike anything I had seen so far which suited my needs perfectly! The owner was there to greet me at the start of my appointment and was so lovely and personable! My consult was SO helpful, patient, and very willing to help with my indecisiveness! She picked out so many lovely dresses for me to try on, knowing what I was looking for in a dress. My decision was a hard one in the face of so many unique and beautiful dresses, but I'm so happy I finally chose the right one! Thank you for all your help!!!

    Sent on 11/17/2016

    Formals of Litchfield's reply:

    Miss Taylor, we are so Happy for you!! So exciting when our brides find their dream dress. Thank you so much for your sweet and kind words. We appreciate your thoughtful review. Blessings on your wedding next year, send us pictures!! thanks again, Lisa & Katy
  • D

    Diana · Married on 09/02/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I worked with Stephanie and loved her. She was very fun from the start and had also picked out 10+ dresses matching things I liked BEFORE I even got there in my price range. She was very helpful when trying to decide between my last few picks by pointing things out about dresses that other stores had not done like if I could simply sit, dance, go to the bathroom, etc. in them. Why spend money on stuff in the end you will have issues with that you will hate?! While we were there I picked out my vail and headpiece that matched perfect! A+++

    Sent on 12/12/2016
  • S

    Sarah · Married on 07/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everyone was very helpful and I love my dress!

    Sent on 04/06/2017
  • M

    Michelle · Married on 07/15/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had a wonderful time picking out my dress and was made to feel very special!

    Sent on 02/08/2017

    Formals of Litchfield's reply:

    Thank you so much Michelle, we hope you love your gown as much as you loved working with Stephanie. Blessings on your upcoming wedding! Be sure to share your pictures with us. :) Lisa & Katy
  • A

    Abby · Married on 07/15/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thank you soo much! I love my dress.

    Sent on 02/15/2017
  • H

    Heather · Married on 07/08/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I ordered my first dress online. I sent in measurements and ordered the size they suggested and when it got here it didn't fit at all. I took it to a seamstress and she couldn't make it fit. I had less than 60 days to find a dress. When most places take up to 6 months to prepare your dress for you, I found that Formals has dresses in all sizes IN STOCK!! It's amazing to be able to try on a dress that actually fits!!! Not only was the owner super sweet when she answered the phone, but she was able to get me in to look at dresses almost immediately after the bad news from my first dress. They make your shopping experience extremely stress free in many ways. They offer refreshments and several small gifts just for coming to try dresses on. I'm not a showy/picture taking kind of person, but they have a little picture area set up for when you find your dress which was great. The girls who helped me were sweet as can be and I can tell they love their job! Prices were incredible and I found and got to take home my dress that day! I could go on and on about the great experience I had in this business. Thank you so much, Formals, for saving my dress experience and taking it from a disaster into something incredible! I appreciate your dedication so much!

    Sent on 05/16/2017

    Formals of Litchfield's reply:

    Miss Heather, you are beyond kind! Thank you so much for this wonderful review, you really describe how we want all our brides to feel when they visit us. Again, thank you! We hope your wedding is everything you wished for and more, please send us pictures, we'd love to see how stunning you look in your gown. Blessings!! Lisa & Katy
  • J

    Joanna · Married on 07/02/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If and when you go to Formals of Litchfield, be ready to buy that day. I know that every vendor says that; but seriously do it. They have a variety of styles and sizes, and the staff is so warm and accommodating. I made the mistake of not bringing money my first trip, and I found my dress. Luckily, it was still there when I was ready to purchase (with much thanks to Stephanie for guarding my dress so fiercely). I cannot recommend both Litchfield, and Stephanie enough. The entire staff is so genuine, eager to help, and excited to help you feel beautiful for your big day. I could not have asked or dreamed of a better shopping experience than what I got. Stephanie not only looks out for you professionally, but personally as well. She didn't have to guard that dress, but she did. And she helped me find the perfect sash and veil to go with it! She is great, so informed, and the sweetest. Go, and go ready to buy; you won't regret it!

    Sent on 08/07/2016
  • J

    Jessica · Married on 07/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stephanie was amazing! She literally took one look at me and knew what dress I would love! Kudos to you girl! You made the most stressful part of the wedding, 100%stress free??

    Sent on 02/07/2017
  • T

    Tiffany · Married on 07/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The selection here is amazing and you actually get to try on dresses that fit you! So no clamps obstructing every angle of the dress. The service with Stephanie was incredible. Found my dream dress here for about 1/3 the cost at other bridal salons.

    Sent on 05/01/2017

    Formals of Litchfield's reply:

    Tiffany you are so kind!! You really described us well, gowns that fit, great service and amazing prices...LOL Thank you so much for your kind review, we appreciate you letting others know how your experience went. Congrats on your upcoming wedding, and make sure to share your photos with us! Thanks, Lisa & Katy
  • K

    Kalli · Married on 06/24/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I wish I would have gone to Formals first actually. I LOVE that there is a room designated for brides and I felt like my appointment was intimate with Stephanie and my 3 family members there to support me. Stephanie was very straightforward with helping me chose my wedding gown as I was indecisive up to my appointment date. I also like that she didn't come into the dressing room with me as that had been uncomfortable experience for me at another store. I would strongly recommend Formals. Stephanie was awesome and funny and I can't imagine that anyone is better than she is at helping a bride find the perfect dress!

    Sent on 05/27/2016

    Formals of Litchfield's reply:

    Kalli, we're so glad you did come see us at Formals....the wait was worth it for you!! You found your amazing gown, and so happy that Stephanie was so helpful to you and your group. She is funny and super helpful, we agree she's awesome! We appreciate your feedback, it lets us know where we can tweak and get better, and let's us know where we are hitting it right on the Mark! :) Congrats on your upcoming wedding, and please know if there is anything else we can do for you, please call on us! All our best, Lisa & katy
  • K

    Kalie · Married on 06/17/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paige helped me so much to find the perfect dress. All the girls are friendly and very personable. Paige gave me helpful advice. They have such great deals! Shop here before going anywhere else! You won't be disappointed!

    Sent on 05/25/2016

    Formals of Litchfield's reply:

    Miss Kalie, we couldn't agree more....Paige is wonderful and thank you for all the kind words letting other brides know that we are a great place to find your perfect wedding gown! Best regards, Lisa & Katy
  • K

    Kellie · Married on 06/17/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I would definitely recommend Formals of Litchfield! Lisa was as sweet as can be and Stephanie was amazing! Stephanie listened to my every word and opinion. She stayed focused on me and how I felt instead of how the people that I brought with me felt. She was so knowledgeable about brands, styles, and fits.

    Sent on 09/27/2016

    Formals of Litchfield's reply:

    Thank you so much! We are so happy you found your perfect gown. We were delighted to help you zero in on what dress would look perfect on you! Congrats on your upcoming wedding, thank you again! Best Wishes, Lisa & Katy
  • S

    Sarah · Married on 06/10/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We came to My Formals after a friend of mine found her wedding dress there. Paige was absolutely amazing at formals of litchfield. Lisa the owner spent time with us in our welcoming to explain how the appointment would go and made myself and my party feel so comfortable,she even gave me a nice little gift for coming in! I can't express how great it was having Paige help me find THE dress !!! She was genuine,down to earth,kind and made me feel at home as if I had been there 30 times! Paige also made me feel as if we were friends and I never felt judged during my time there. Our appointment went a little while after closing time and they all stayed to make sure I had all that I needed without ever making me feel rushed,as I didn't even know it was after closing already! ! I can't thank her enough for making finding the dress of my dreams so comfortable. My party felt so relaxed and loved the atmosphere and my junior bridesmaid was ecstatic about the muffins and chocolate provided to them! ! Thank you formals of Litchfield,definitely recommending you to all future brides I know!!

    Sent on 05/23/2016

    Formals of Litchfield's reply:

    Miss Sarah, you've brought tears to our eyes! What extremely kind words you've shared about your experience here at Formals! We work so hard to help our brides and their families & friends feel welcome and part of our Formals Family. And those cute little muffins and chocolates always help....LOL ;) we are happy to stay and help you find your perfect gown! And I'm so glad you didn't even know we had closed, we wouldn't want our brides feeling pressured. Thank you from the bottom of our hearts for sharing your review, and you are correct, Paige is awesome!! All our best to you and your groom, Lisa & Katy
  • J

    Jodi · Married on 06/03/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The overall experience was excellent. I had been here before with my daughter for homecoming and prom dresses, and was quite pleased. Naturally because of the service, there was no other option in my opinion, to look for my wedding gown. They knew my budget and didn't try to steer me into a more pricier dress.

    Sent on 07/27/2016
  • B

    Breana · Married on 05/28/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Formals of Litchfield's entire staff was amazing from the moment we walked in the door. Stephanie was my consultant and I couldn't have been happier with her! She was open to all of my ideas and what I wanted and encouraged me to be open to different styles just to rule them out (thank goodness she did!). She let me try on dress after dress and never once rushed me. She wasn't pushy at all and truly let me pick the dress I wanted. I can't than me her or the rest of the staff enough for helping me find my wedding dress and veil!

    Sent on 07/27/2016
  • A

    abby · Married on 05/20/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    ABSOLUTELY AMAZING! I had the best experience picking out my wedding dress here with Stephanie. She was the best consultant I have had with trying on dresses for any event--She was honest and not pushy whatsoever and made me feel even more amazing in my dress than I already did. ABSOLUTELY would recommend shopping here! Also the price was cheaper than anywhere else I had looked and I got all my accessories along with my dress all within budget!

    I also went here last week to look at bridesmaids dresses. It was a completely quick, painless, and fun (surprisingly) process. Paige was extremely helpful and pulled every dress they had that was what I described to her.

    Sent on 04/14/2016

    Formals of Litchfield's reply:

    Abby, we are so excited for you! What wonderfully kind words. So happy that you enjoyed working with Stephanie, she is truly great at her job, we love her too! Can't wait for you to wear your wedding dress, make sure you send us pictures, tag us on Facebook or Instagram. Have a wonderful wedding! Thanks, Lisa & Katy
  • User6722664 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    These ladies went over and above for my dress. After being highly recommended by many past customers, I was greeted with smiles, a gift, a drink offered, and mini muffins. Their questionnaire was actually beneficial in helping me decide what was important in a dress. After finding the perfect dress, the dress company said it was discontinued. The ladies at Formals of Litchfield worked very hard to find a dress with those specificatioms. In the end, the dress company still made my dress. I cannot thank these ladies enough. They were very honest with me about the dresses I tried on. It felt like they were there for me, not just to make a sale. They put in the time and effort to make my shopping experience special. I would recommend Formals of Litchfield to everyone.

    Sent on 05/28/2016

    Formals of Litchfield's reply:

    Thank you so much for sharing your review with everyone! We love having chocolates and muffins and drinks for our guests, so happy you enjoyed them. We were so sorry that your gown had been discontinued, but we were quickly overjoyed to find that our bridal company was going above and beyond to make an exception and order your gown for you!! Yay!! We can't wait to see you in your gown, once again thank you for your kind words. Our Best, Lisa & Katy
  • A

    Andrea · Married on 05/20/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I'd tell them they are helpful and friendly, the prices are reasonable, there's a lot of variety, and it has the small town feel.

    Sent on 09/14/2016
  • W

    Wendy · Married on 05/13/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stephanie was the bomb.com She was just amazing the whole way through! I went in with the intention of looking at tuxes with my fiance and after he left I browsed the wedding dresses not thinking that Stephanie would offer me to try it on, so I went for it and it was just absolutely gorgeous, I fell in love with the first and only dress I tried on. And I ended up purchasing it, I can't say enough good things about the whole staff and Stephanie, Stephanie is VERY good at what she does, she is so nice and bubbly and funny to, just all around sweet person, not once did she make me feel dumb about anything. Thank you so much for helping me, you guys ROCK!!!??????

    Wendy W.

    Sent on 08/09/2016
  • T

    Tina · Married on 05/06/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The ladies were so helpful and attentive. They made me feel special and those with me feel involved.

    Sent on 05/21/2016

    Formals of Litchfield's reply:

    Tina, thank you for saying such nice things about our store and staff. We strive to make each and every bride feel special and amazing....which is true!! Congrats on your wedding and thank you again. Lisa & Katy
  • N

    Nicole · Married on 04/29/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The staff is so nice and helpful! They made us feel so welcome and made my experience finding my dress so memorable!

    Sent on 06/15/2016

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