The 10 Best Wedding Florists in Waialua, HI

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4.8 (18) · Wedding Florists · Waialua

Melody

4.6 out of 5 rating

I reached out to Lulu's Lei and Bouquet at the beginning of this year for their bridal bouquet and boutonniere services. They were very prompt with their response, which was why I ultimately went with them. I didn't want to go with a company that would be unresponsive or even unreachable. I emailed them a picture of one of their past bouquets asking for a replica of that. They quoted me $225 for a size small, and I confirmed with them that the size small would be suitable for my petite frame. I didn't want the bouquet to overwhelm for my small stature, but Lulu's assured me that the small would be fine. I asked them for a boutonniere recommendation, and they suggested a white ranunculus paired with something else for added texture. It looked lovely on Google, so I said yes to that too. It was going to be $35. Delivery on the day of the wedding was going to be $50, so I chose to pick it up in their shop the day before to avoid the delivery fee. I wasn't sure if the bouquet would survive in my hotel room, but they also assured me that keeping it in a cool room away from direct sunlight would be good enough. They gave me a call two days before pickup to finalize the time. It would've been even better if they could've finalized the time more in advance so I could've better planned my itinerary since I was staying in Honolulu and their shop was in Haleiwa. But it wasn't that big of a deal. We made the drive there to pick up the flowers. Someone greeted us in the store and gave us the bouquet in a glass vase filled with water, which was very thoughtful. The boutonniere came in a sturdy box. The transaction was fairly quick. However, once I got back into the car, I realized that the flowers weren't what we agreed on. The boutonniere were made up of two small roses and not ranunculuses. Upon looking closer at the bouquet, there was a lot wrong with it. The color palette was different from the image I shared with them -- too much greenery and no peaches. The shape was also not the same -- this one was a lot wider and bigger. It was way too big for my frame. The flowers used were also different compared to the picture. Frantic, I went back to the shop but they were already locked up and we didn't see anyone inside. Since I had reservations booked in Honolulu, I decided to head back and send an email to the shop detailing the issues. I got a call back maybe 20-30 minutes after sending out the email. The person on the phone agreed that the flowers I received were different from what I had ordered. They asked for the chance to remake them and offered to deliver it to our hotel the next day for free. I took on their offer and someone came to pick up the flowers from us in Honolulu later on that day. When they saw me holding the flowers, they immediately commented that the bouquet did indeed look too big against my body. It took a bit to coordinate the timing, but I definitely appreciated their willingness to fix the problem and felt grateful that they went out of their way to make us happy. I received pictures of the finished bouquet the same night, which was something they should've done with the original flowers I received. The remake wasn't exactly the same as the one I had wanted but it bore more resemblance to it than the original one I got. It was beautiful in its own way but only 70% similar to the inspo pic. Since it was already an improvement and I could tell they tried to make it right, I gave them my stamp of approval. My HMU artist and photographer complimented my bouquet and I ended up giving them to my photographer to take home so they could live longer than in my own hotel room. Oh, and I absolutely adored the boutonniere remake -- the big ranunculus and one small rose looked so beautiful against my husband's white tux. I liked it so much that I asked my New York florist for the same type of boutonniere during our NY reception! All in all, I think Lulu's is a great company to work with. I'd just suggest asking them to send a picture of the finished product before they deliver it/ you pick it up. The only weird thing is that the bouquet is "flat" in the back, so there's clearly a "front" and a "back". I wish it was "round" all around. This was something that I didn't realize looking at their photos on social media.

Wedding Florists in Waialua

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Lulu’s Lei + Bouquets

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