My 5 star review is ONLY because of Jackie Mendoza & the day of service provided by the Vizcaya staff - please read!!

I got married at the Vizcaya on Sunday, September 14, 2025. I believe I booked the venue in early January, so I had about 9 months to plan our wedding. What my husband and I loved about the venue right from the jump was seperate bridal & groom suites with personal bathrooms/showers, and 3 seperate areas to have our ceremony, cocktail hour, and reception. Of course, you can use any of these areas if you choose, but we chose to use all three for the day of our wedding. The venue is also a perfect mix of indoor/outdoor, and the package comes with a coordinator.

Unfortunately, our first coordinator (Andrea) left the company and quit on us about 3 months before the wedding. Although this was difficult to hear, she was professional and let me know ahead of time and that the company would reach out to me to connect me with my new coordinator. With a little back and forth, I finally got in contact with my new coordinator (Alexa) who at the time I was excited to work with. I could tell she was overwhelmed which was understandable due to her having to take on multiple new clients right before their wedding day. Unfortunately, she also decided to leave the company but she did NOT notify me. She left the company around 8/1/25, but did not let me know. I had texted/emailed her about 5 times since then, and did not find out until 8/15/25 that she quit. I even reached out to the venue as well.

This is when I received a email from Jackie Mendoza. From the very beginning, she was quick to respond, knowledgeable, organized, friendly, and EXTREMELY professional. I met her in person less than 1 month from my big day, which caused alot of anxiety and stress. After our first in person meeting, I immediately felt relieved. I could tell Jackie was passionate about her job and would do everything in her power to make our special day come to life. Her and I worked through every detail, and although we were on a time crunch, she did it with a smile on her face the whole time. I could tell she was genuinely excited for my husband and I.

The day of our wedding at the Vizcaya went perfect! Obviously there were little things here and there, but nothing could take away from how amazing the day went. Our family and friends were amazed by how beautiful the venue was, the flow of the day, and how detailed and thought out everything was. All the details I wanted, all the behind the scenes, this all happened thanks to Jackie. I remember looking at my husband during the middle of our reception and saying “Wow, today is the best day ever”. Everything went smooth and we were both in pure bliss. The staff was phenomenal day of wedding! The drinks were coming out quick, and the food service went great! Everyone received their meals on time and quickly, I could see the servers were bussing the tables as soon as possible. Everyday, I look back on my wedding day which happened a little over 3 weeks ago, and just think “Wow, I miss that day” because it was that beautiful.

Yes, there were multiple hiccups leading up to the wedding. But once Jackie Mendoza became our coordinator, that’s when my anxiety dropped and everything started coming to life. I really hope she stays with the company, and that Vizcaya appreciates her, because she turned my whole experience around. This review definitely would have gone a different way if it wasn’t for her. The venue is beautiful, classic, and timeless, as long as they keep up their services, I would recommend this venue to anyone. It’s all inclusive, and I appreciated their open bar/BYOB type policy- this is something that definitely made them stick out from other venues we looked at. I am super sad my wedding is over, but I am so happy with how it went. Thank you Jackie & the Vizcaya!!!

The Vizcaya was the venue for my daughter's wedding. It was the most beautiful event I had ever attended. Everything was absolutely perfect - I couldn't have asked for a better venue. Aubrey, the sales manager/wedding planner was always professional and very helpful. The dinner was exceptionally delicious and all the help was so wonderful. I would definitely recommend The Vizcaya for any of your special events.

When approaching Vizcaya, my husband and I were not sure how we were going to feel about it. After touring over 17 venue spaces for our Wedding on June 1st. That of course all changed the second we entered the mansion and met Lauren Bergenholtz.

Vizcaya was the best decision we could have made besides deciding to spend our lives together. The mansion is a mix of urban delight and old style European ambiance. The stained glass ceiling details and floor to ceiling arched windows in the ball room were truly breathtaking, it made it easy for me to design the perfect wedding for my husband and I.

Besides how beautiful it was- the best thing we got out of Booking with Vizcaya was Lauren Bergenholtz. The first day we met, we fell in love with her.

Not only did we gain an amazingly dedicated and hardworking Wedding Coordinator, but we established a new friend. Lauren made our lives so much easier. She kept us on track, was very accommodating, responded to anything we needed right away and of course was so much fun and freakin hilarious!

She's truly living her best life and all that positivity is much needed when planning a special day like this. The dinning crew was on point, they were all properly mannered and ready to get the job done- not too mention, the food was delicious. I had so many guests after the wedding tell me that the best Steak they have ever had was at our wedding. It's definitely not your usual basic "hotel menu" or "wedding food."

Lauren also gave us plenty of options to choose from that fit within our budget- florists, DJ's, photographers... you name it, she knew where to go! Everything was coordinated with our interest and budget in mind- any way Lauren could help she did.

The venue also had experience working with same sex couples, which was a huge plus! They made us feel welcome and really celebrated the love we shared for each other. Everything was exactly how I envisioned.

Juan & Josh Novello (6.1.2018 #novellowedding)