Bring As much info when explaining what you want your flowers to look like and don't be afraid to ask questions, like what kind of flower is that? They went out of their way to open early for us to pick up the flowers and my person was a liltle late getting there, I apologize, and then she locked her keys in the car, again my person, I should have paid for delivery, it would have been a little easier for us. Great place loved the arrangements and choices of flowers we all decided on together.