Planning was made easy, food was second to none, day of service was incredible.

We recently had our wedding at the Curtis Atrium and I can't recommend Elizabeth and her team more. From start to finish they were very communicative and accommodating when we needed help.

I would give the Curtis Atrium negative 5 stars if possible. I have assisted with the planning of 5 weddings over the past 10 years. My most recent wedding was my daughters at the Ballroom at the Ben in Philadelphia. My oldest son was married at the Merion in Cinnaminson, NJ. (both top notch venues). I'm a former restaurateur and currently teach culinary arts at a vocational high school. I've never dealt with a wedding coordinator as unprofessional as Lisa. She does not return emails, and if she does the email is always late. My wife and I met with Lisa, my son, and fiancé on Saturday, May 29th. I don't even know where to begin. For $250 per head on a Saturday, you would think everything would be top of the line. Not so. Three beers are offered, one IPA, Yuengling Lager, and Michelob Ultra. I asked if we could add two beers and was told yes with an additional cost. I asked if we could switch two of the beers and was told yes at an additional cost. The bar for cocktail hour and the wedding is not the premium package. Again, for $250 per head a premium bar should be a given. Most of the men in our family drink Crown Royal and my son wanted a Crown Royal Manhattan as a signature cocktail. I asked if we could swap out the Seagram's 7, which is a very low end whiskey, to Crown Royal. Of course I could, at an additional cost. Cordials were not even listed. For cocktail hour, there are a measly 8 passed hors d oeuvres. I asked if we could add 2 more. Of course I could, at an additional cost. The selections for beef on the dinner had prime rib and filet mignon for an additional $10. Here we are at that $250 per head saga. The room for the reception is an additional $3500. Lisa told us the room is sometimes dark in November. For an additional $2500 we could upgrade the lighting. Lisa was unfriendly towards me with these simple requests and replied several times "Ill have to check with my people" All of the wedding coordinators I've dealt with over the years did not have to "check with their people". Lisa also spoke negatively about Finley Catering when I told her my daughter was married at The Ballroom at the Ben, which was truly AMAZING! (very unprofessional). I'm saving the best for last. My future daughter in law asked Lisa at least 3 or 4 times to keep a soft hold on the date. Upon departure, my wife asked if there was a soft hold on the date. Lisa responded like she didn't even know what a soft hold was. She then proceeded to inform us that there was no soft hold and if anyone were to put a deposit on the date we would lose the date. Not even a courtesy phone call or email would be given. Today is Wednesday, May 3rd, and still no contact from Lisa after meeting with "her people" We met with Lisa with the intent of paying a deposit to lock in the date. My daughter in law left in tears. The venue is absolutely beautiful. However, The Curtis really should look at how business should be professionally handled. For the prices they charge, everything should be top of the line and MINOR requests should be granted without "checking with my people!!