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About
The Beauty Suite, located in Staten Island, New York, provides luxury hair and makeup services for weddings and special events. Founded by the highly experienced duo of Anjali and Donna, the salon’s dedicated artists can offer in-studio and on-location sessions to get you feeling your best for the big day. The company proposes packages designed to remove the hassle and stress from the beauty preparation process.
- Woman-owned
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Reviews of The Beauty Suite
Perfect Wedding Morning
The Perfect Glam Squad!
Highly recommend
Incredibly talented, highly recommend!
Sanela is the absolute hair QUEEN!
Beautiful work that lasted!
Anjali and Diana made my mother and I feel BEYOND beautiful on my wedding day!
Do not book vilda
Vilda and I spoke a few days later on the phone and she said that she does not charge a hair extension fee or a holiday fee and gave me a decent price for myself and my bridesmaids that I was ready to book her (again, terrible service that i was initially given from Donna). I then told Vilda to send me a contract and to send me a travel fee estimate so I can book her asap. She said she would get back to me the next day. Since then she has not, I have been texting her, calling her everyday since that day, left her voicemails to give me a call back when she was free and she would not pick up the phone. All i wanted to do was book her and she would not give me the decency to tell me if she's on vacation, if she's out, or even a text back and direct me to someone else so that I can get a contract!! NO ONE is that busy to text back.
A week & a half later, Donna emailed me again asking if i had any questions. I then decided to speak with Donna about Vilda and she said she would set up a contract for me because Vilda was feeling sick. Donna gave me the initial pricing with all those extra fees even though Vilda said she doesn't include those fees. I emailed Donna this and she said she would confirm with Vilda. The next morning, Donna emails me saying Vilda is booked that day already, are you kidding me?!! I was super furious, i waited a week and a half to hear back from Vilda when I could have booked someone else and she completely wasted my time. I understand she was sick; however, It was completely rude of her to ignore my texts and calls when she could have texted me back, "hey i have been out of the office let me direct you to Donna."
I called Donna on the phone that day to explain to her how upset I was of this situation and all she kept saying was that we have other artists on the team?! She apologized for her behavior; however, she should have known that was completely wrong of her to do and offer me better than that.
The service at the Beauty Suite NY is TRASH, has POOR SERVICE and Vilda is SUPER RUDE! If she was so sick, she had the time to take other bookings and book someone else on my date?! Til this day I have not received a phone call or text from Vilda apologizing for this situation. Not professional at all and their prices were extremely too high for a bunch of artists who are not great people. I have had so many artists who give great customer service and have the decency to pick up the phone when i have any questions or concerns. I just wanted to say thank you to the Beauty suite because i booked other artists & did not spend a dollar on your greedy business. Also, if you are going to charge half a grand you might as well give your clients great customer service that they deserve and not treat them like the hundreds of other clients you have gotten in the past!! honestly, I did not speak to the other artists; however if they allow Vilda to behave this way towards me, they probably allow all of their artists to do that as well. I have three sisters & a huge community behind me who i will definitely not recommend!
DO NOT book them, you will leave unsatisfied with your service.
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