What a Complete Disaster
My wife and I hired Taylor Ryan Events to help plan our wedding in the Outer Banks, and unfortunately the experience ended up creating far more stress than help.
We knew she was newer to wedding planning and were willing to give her an opportunity. We paid a deposit expecting effort, initiative, communication, and someone who would actually help bring our wedding together.
Instead, we ended up doing most of the major planning ourselves. We found our own ceremony location, caterer, and the house where family members traveling from around the country would be staying.
A lot of the communication we received also felt generic and AI-generated rather than thoughtful or specific to our wedding. So, somewhat ironically, I am using AI to help me clearly organize this review.
We repeatedly explained that many businesses in the Outer Banks are old-school and often need to actually be called rather than simply emailed. Despite that, months went by with very little meaningful progress.
When most of the major planning had already been handled by us, we asked for help with something as simple as moving chairs and were essentially told, “I don’t usually do that, but I will for you.” Considering we were among her first clients and had already handled so much ourselves, that response was frustrating.
We also frequently felt that instead of helping us figure out how to make our ideas work, we were being pushed toward whatever option was easiest. During one disagreement, we felt she was insinuating that our wedding could be a disaster if we did not follow her preferred direction.
Eventually, we terminated the relationship.
What happened immediately afterward is what made the situation especially concerning.
During the planning process, we had been told that she had contacted the rental company for the house where our family would be staying. When we later asked to see those emails, we were told they had been deleted. She maintained that the communications had been sent through her business email.
We then contacted the rental company directly and asked them to provide any communications they had received from Taylor Ryan Events. According to them, they had never received those earlier emails.
Then, the day after we terminated Taylor Ryan Events, the rental company received an email from a separate address alleging that we were violating codes at the property. That email included the statement, “I advise them against breaking these codes.”
We cannot prove who created or sent that email, so I am not going to publicly claim that Taylor Ryan Events sent it. However, the timing, wording, and circumstances were extremely concerning to us, particularly because there had been one person involved in advising us regarding these issues during the planning process.
That email put at risk the house where our family members traveling from across the country were supposed to stay. We are no longer planning to hold our reception there, but this property was much more important than simply being a reception location—it was our family’s accommodation for the wedding.
What makes the entire situation even more upsetting is that my wife is pregnant. Instead of being able to enjoy this time and focus on our wedding and family, she has had to deal with the additional stress surrounding all of this.
At the end of the day, we hired a wedding planner to reduce our workload, communicate with vendors, solve problems, and help bring our vision to life. Instead, we did most of the important planning ourselves and ultimately ended up dealing with even more stress after terminating the relationship.
I strongly recommend that anyone considering Taylor Ryan Events get everything in writing, request copies of vendor communications, and independently verify that important conversations have actually taken place.
We gave a new business an opportunity because everyone has to start somewhere. Unfortunately, based on our experience, I cannot recommend Taylor Ryan Events.