Excellent customer service. Very helpful and accommodating, especially Lexi !

I absolutely loved Picker's and highly recommend it. I was able to freely walk around with my soon to be sister in laws and mother in law and the lady I worked with was wonderful, she was helpful but not pushy and she actually found the wedding dress I said yes to. I cannot recommend this place enough!

I read the other reviews before writing this review and I'm pretty surprised! I had great experiences with Pickers! The girls there knew me by name after my first visit and were super helpful and honest. If I asked them what they thought of a dress that I wasn't sure about, they'd tell me! They weren't trying to "sell me," they were trying to help me!
As far as the "dirtyness" of the place, it's just old carpeting. Yes, they could do with some new carpeting but it's not going to hurt you. And it's not super dirty. Justy dirty-looking and old.
Two of my bridesmaids bought their dresses here and I bought the flower girl dress here. The dresses took an extra week or two more than what they said but that's retail. It's not their fault that someone in China is taking longer to make your dress than expected.
The communication issues - I didn't have any.
The only thing I wasn't a huge fan of when they do bridal shows, they close the store down. That's understandable but it seemed to happen to me a couple times. No big deal. I work right down the road.
They had the 2nd biggest selection of bridal and bridesmaid dresses in CNY, in my opinion. 2nd only to NY Bride in Syracuse.
I bought my bridal earrings here, too. They were exactly what I had in mind and couldn't find anywhere.
I can't speak to their alterations department. My mom is a retired bridal seamstress so she did all of our alterations for us.

Every time I need a dress I immediately head to Picker's because I know I can always find one I love at a reasonable price. I started out in high school buying my prom dresses there and now they have helped me find the most beautiful bridal I have ever tried on. I have worked with both the 2 daughters and their mother and I am amazed at how well they know their stock and their customers. Every time I walked in I was greeted by name with a smiling face- and for a stressed out bride (like me) that really goes a LONG way. My bridesmaids dresses came in months before the wedding and they fit perfect. I can't say enough about this store and how wonderful they are to work with- their customer service is great and you can tell they are always willing to go the extra mile for their customers!

The staff were really helpful and professional. We bought my wedding gown, the bridesmaid dresses, my mother's dress, and my wedding shoes at Pickers. The prices were reasonable, the dresses came in quickly, and the seamstress was very good.

The girls at Picker's were very professional, and personal. They never pushed me to buy a dress I didn't like, but were amazing in picking out dresses for me to try on. After I picked out a few dresses that I wanted to try on, they picked a few they thought I might like. They were amazing, flexible, and so friendly.

Pickers has a great selection of wedding gowns and bridesmaid, mother, and flower girl dresses. I found the staff to be very professional, every time I had a bad day at work and just felt like trying my dress on all I had to do was show up, and I was greeted by my first name, and they took the dress out of storage for me right away! This is a family owned business in my local community, and I hope they continue to do well! I felt that the Seamstress who did my alterations really ripped me off at $300 for cups, a slight take in on the top and a hook and eye overbustle. She did a great job, the dress fit perfectly, but she was not cheap!

I went to many different bridal shops and even traveled to Syracuse but found exactly what I wanted locally at Picker's!

I came here for my bridesmaids dresses and had a great experience! I know Ashley pretty well and she made sure to make the experience shopping and picking out a dress for my girls a memorable experience! A lot of my girls were from out of town so when the dresses came in she worked with them on how to retrieve them and when they could! Myself being an out of state bride, she even sent me a color swatch of the dresses so I could continue to buy items of exactly the color my dresses were. They were a beautiful gorgeous teal color and they had plenty of variety of dresses. Thanks Ashley for helping out with everything!!!!

These ladies are absolutely unprofessional. I would not recommend this vendor to any bride. The store is very dirty and they never have enough staff to help you:(