Absolutely avoid this caterer, unless you want your wedding day to get ruined
After getting hosed by one caterer my partner and I were working with, we dipped into the vendor list of someone we were working with, and we felt good about reaching out to Miere Catering. We were about 5 weeks out, but managed to quickly get a video call in with them. We let them know all of the general logistics they needed to know, we told them our budget, our location, and the call was very positive including that they had the date available; but as hindsight would divulge later, they failed to mention a number of important things that they should have been up front about. The person told us they'd reach out in about a week with the menu proposal and quote. They missed multiple deadlines to get this info to us, and we started to panic. It took us reaching out to the other non-catering vendor and asking if they happened to know them well enough to reach out, and only then did they finally send us what we needed.
So let me preface by reiterating that we found them from a vendor list given to us, so we were not aware they were located 4 hours away from where we planned to do this private dinner for 10 people total, but we certainly did inform them of where our location was - and the 4 hour travel distance never came up on their part. We told them that we were ideally not trying to spend more than $1,500 total. We did ask if they could possibly staff a bartender just to make and serve a pre-dinner cocktail for everyone. Their website promoted the idea that they were a traveling caterer, and that their prices start at about $75/head up to about $200/head - so max could've put us over budget by $500 - but I think we would have been willing to pay closer to their high end pricing. We also told them for dinner we wanted to do a salmon dish as one option for our guests, and chicken as another - and I would work on getting protein preferences in the meantime. Certainly had no intention of serving both to everyone, especially on our budget.
By the time the caterer sent us the proposal, it had been 3 weeks since the video call, and less than 2 weeks from the wedding - so we really started riding on this working out. And again, only after the other vendor sent them a message did they finally get back with us.
$480 per person. Over 3 times our budget for a quote just over $4,800 for 10 people. I was absolutely floored and went by everything bit by bit, and started having questions, and that's when I realized they were located 4 hours away. So some of their fees were certainly justified, such as travel rates. But since they don't post their pricing, I'm going to break down what they threw at us, as I remember from the pieces of it:
- $800 chef day rate
- $360 bartender day rate
- $470 travel rate (x2 for 2 people)
- $45 for one cocktail for each of our guests
- $750 operations charge
- $24 per person for chicken thighs (yes, thighs, not breast) - and they rang it for 10 people
- $35 per person for halibut (not salmon as we originally asked for) - again, they set it for 10 people
- The entree pricing did not include sides, which came at an additional $23/per.
- Appetizers came out to about $14/per.
- We already had our wedding cake figured out, but we wanted to supplement with an additional non-cake sort of treat, and while I am pretty sure I remember saying I didn't want to go the chocolate route I won't swear by it, I know I did say it would be nice to go with something more fruity, particularly something that is more particular to the area and/or season. Specifically, I suggested something apple-based. Instead we were offered chocolate velvet torte at $8/per.
- Then they were going to charge us $40 for a vendor meal (assuming they mean the bartender).
Oh, the final pricing didn't include tax either.
The problem, well, among many, I have is that there was every opportunity for them to let us know that within our $1,500 budget, there would off the top be an $800 chef day rate - killing off over half of what we were trying to spend. They could have looked into our location, realized how far the travel was, and brought up that there would be a $470 travel fee per person, and so adding a bartender, who has a day rate of $360, means we're well over budget without even getting into actual food. Couple this with the fact that they waited until less than 2 weeks before our wedding to spring this on us after we asked them multiple times to send the proposal.
We got no apology, really no anything. Just: here you go, let us know how this looks and when you'd like to sign a contract, or whatever - I'm paraphrasing. They didn't listen to us on a number of things, and it showed, which tells me they clearly didn't care. They were busy with their other bookings and events and couldn't care one way or the other if we sucked up paying over 3 times our budget just to assure our guests could eat dinner and we end the evening on a very nice note, or if we declined. And as it were, we were so livid and so panicked that we didn't bother responding, and they never followed up with us again. Which, if you're a caterer, and you have a potential client on the calendar, you typically follow up so workers aren't wondering if they can make non-work plans that day or not. But they didn't, which tells me they had no intention of taking our event seriously. If we don't follow up, whatever, but if we find ourselves that panicked that we're willing to shell out $480 a person for [1] entree, [2] sides, [3] appetizers, [1] cocktail, and [1] small dessert, then they're more than happy to gouge us.
And because of their actions, we actually did not end up having a caterer for dinner on the night of our wedding. We had to make to-go orders from a local restaurant, and ask one of 2 of our 8 guests to jump through hoops to pre-prep a dinner setting with what the lodge happened to have, go pick up the food, and plate, and present it themselves, rather than spend the entire day with us as our guests. And honestly, it was miles better than what Miere Catering would've provided, in my estimation.
Many people will probably skip reading this review, because it's long-winded and detailed, but couples need to beware before reaching out to this immensely unprofessional, overpriced company, especially if you're reaching out to them because they've fancied themselves as a "traveling caterer".