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5 years in business
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Hyatt Regency Grand Reserve Puerto Rico is a beachside destination wedding venue located in Rio Grande, Puerto Rico. Nestled in the peninsula, this coastal resort boasts spectacular views of a tropical-inspired 18-hole golf course leading towards the sparkling blue ocean. The property is encompassed by the breathtaking El Yunque rainforest, making the atmosphere feel almost fairytale-like. A professional and seasoned event team at the resort is primed and ready to assist you in planning your dream celebration. Whether you envision an intimate or extravagant occasion, these experts are committed to making it truly unforgettable.
Facilities and Capacity
Defined by a magical ambiance, Hyatt Regency Grand Reserve Puerto Rico is both a retreat and a luxury resort. You can choose between several indoor and outdoor locations for your various nuptial-related activities. Furthermore, you and your guests are given access to the entire property during your stay, encouraging you to make memories with a sense of adventure. The idyllic column pavilion or adjacent sandy beach are two show-stopping locations to exchange your "I do's" in an intimate outdoor ceremony. Receptions can be hosted outdoors in an expansive garden courtyard or on the expertly manicured lawn. Alternatively, take the celebrations indoors to one of the elegant and stylish ballrooms. Options include two large, two slightly smaller rooms, and a handful of more intimate ballroom spaces. These various options ensure that weddings of all sizes can be accommodated here. To make your experience all the more enjoyable, you and your party can unwind before and after the event by the lagoon-style swimming pool. Here, everyone can relax while savoring freshly made beverages from the poolside bar.
Services Offered
Hyatt Regency Grand Reserve Puerto Rico offers wedding packages to accommodate your every need. Collections include full-service catering menus, service staff, and bartenders. Overnight accommodations are available in the hotel's 579 rooms and luxury suites. You and your partner are also welcome to block-book to ensure your party stays together. Additional amenities include an on-site spa, valet parking, and a shuttle service. Ideal for destination weddings, the venue can also double as a honeymoon vacation resort.
What You'll Love About Hyatt Regency Grand Reserve Puerto Rico
Couples have praised them for being accommodating and communicative. They also appreciated the great food options. Check out the review section for more information.
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FAQ
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Reviews of Hyatt Regency Grand Reserve Puerto Rico
Review summary
The Hyatt Regency Grand Reserve is highly praised as a stunning wedding venue with exceptional service from the banquet staff. Reviewers appreciated the beautiful location and facilities, as well as the efforts of specific staff members like Melody and Alexavier. While there were some issues with hotel staff and carts, overall, guests enjoyed their experience and felt grateful for the accommodating team.
Beautiful destination wedding
Beautiful venue
Gorgeous venue
Banquet staff is 5 stars!
However, it did seem like the hotel was at 99% capacity for that weekend and the hotel staff could've been better (or better staffed | they may have been overwhelmed).
I had a few standouts for incredible service, including Alexavier, who gave us a better room when our first room had a horrific view and it would've shown in our photos. We also had a bunch of issues with getting carts in a timely matter. We did rent a private cart for our big day and Samuel was absolutely EXCEPTIONAL in making sure everyone made it safe and on time to their assigned spots.
Overall, we enjoyed our experience very much, but I think the service from some of the hotel staff could use some improvement.
Great Wedding Team, Hotel Team Not Great
The management of the hotel itself, however, was pretty upsetting - I.e. check in lines that took 40 mins (with not many people in line), being shown to a room type below that of what we booked and paid for, waiting over an hour for to-go lunch, not being able to get a golf cart to help me around with resort with my wedding dress in the rain! I believe they are under new management as of 3 yrs, hopefully they get it together soon.
All in all, I’d still have my wedding here - the resort is completely gorgeous and the wedding team is great. Just be prepared for substandard service from the hotel itself at times.
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