Hotel Xcaret Mexico

Cancun, MX MX 0000Z Map · Phone number
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  • Photos & Videos 9
  • About
  • Reviews 2
  • FAQs
  • Real Weddings 1

About Hotel Xcaret Mexico

Hotel Xcaret Mexico is a natural haven by the Caribbean Sea and the mystic jungle, a new destination inspired by the warmth of the Mexican hospitality, full of tradition and modernity in every detail. Designed with an eco-integrative architecture, from each of the 900 suites you can admire unique natural spaces such as rivers, coves and beaches of white sand dedicated to rest and fun.

Living and enjoying the best of Mexico has never been so easy as at Xcaret Mexico Hotel, where you have unlimited access to Xcaret parks and tours: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes and Xichen, with transportation included and the meal plan that each attraction offers. In addition, free shuttle airport-hotel-airport, with the service Check-in On the Go® where it is possible to register on the way to the hotel so when you arrive, you just have to enjoy.

Delight your senses at our 18 restaurants and bars, 3 of them for adults only. Kids & Teens club. Non-motorized water activities such as kayaking, stand up paddle, snorkeling. Tennis and paddle courts. 11 swimming pools. 3 gyms and a functional training circuit in nature. Muluk Spa & Wellness. Spaces for events and celebrations, and a church.

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  • Photos 9
  • Real Weddings 26
  • Videos 1

2 Reviews for Hotel Xcaret Mexico

Recommended by 15% of couples


0.8 out of 5.0
  • Quality of service 0.8
  • Professionalism 0.8
  • Flexibility 0.8
  • Value 0.8
  • Average response time 0.8
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  • Jennifer

    Jennifer · Getting married on 10/31/2021

    1.0
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    First Impressions Speak the Loudest

    We were in the process of getting details together with our guests and were trying to get specific information on wedding package inclusions, customizable options/prices, and to be able to speak directly. NO RESPONSES FOR 33 DAYS.... we are passing on this venue and now have to look for other options. Terrible for such a beautiful resort...

    Sent on 01/21/2019
  • J

    Julieta · Married on 12/19/2017

    0.4
    • Quality of service:
      0.5
    • Responsiveness:
      0.5
    • Value:
      0.5
    • Flexibility:
      0.5
    • Professionalism:
      0.5

    They knew we booked this place for our wedding and all of our guests and still they weren’t there to make our experience “a breeze”. If anything they made our special day very stressful. The worst place to block for your wedding party. Being a new hotel they obviously were poorly trained. They hardly ever responded to emails and phone calls. On my wedding day I was supposed to have the spa booked for my makeup and hair and when my bridal party arrived they told us the reservation didn’t exist. The transportation to the wedding venue hadn’t been booked. Also when our guests arrived they weren’t even shown to their rooms, they were “pointed” in the direction, mind you it’s a large hotel. When asked if they could please take some guests to the right building, they sarcastically said they changed the rule that night and couldn’t. The worst experience I’ve ever had. Never returning to this awful place. It’s a shame for the few good workers they do have.

    Sent on 01/01/2018

Hotel Xcaret Mexico FAQ

  • Do you have a site fee for wedding receptions at your venue? No
  • Do you have a site fee for wedding ceremonies at your venue? No
  • Which of the following are included in starting site fee? Bridal Suite, Chairs, Clean Up, Event Planning, Glassware, Lighting/Sound, Linens, Parking, Set Up, Tables, Transportation
  • Which of the following are included in the cost of wedding catering? Cake Cutting, Dessert, Server(s), Wedding Cake
  • What is the starting price per person for bar service? $ 25.00
  • Which of the following are included in the starting price for bar service? Bartender(s), Champagne Toast, House Liquor, House Wine, Open Bar, Premium Liquor, Signature Drink
  • What is the maximum capacity of your venue? 800
  • What is the minimum number of guests required to book your venue? 10
  • How many event spaces or rooms does your venue offer? 8
  • Describe your venue: Beach, Religious, Resort
  • What kind of settings are available? Indoor, Uncovered Outdoor, Scenic Views
  • Which of the following wedding events does your venue service? Ceremony, Reception, Engagement Party, Rehearsal Dinner
  • What event services do you offer? Accommodations, All Inclusive Packages, Bar Services, Cake, Catering Services, Event Planner, Event Rentals, Get Ready Rooms, Lighting / Sound, Outside Vendors, Set Up, Wifi
  • What catering services do you offer? Buffet, Cocktail Reception, Dessert, Family Style, French Service, Hors d'oeuvres, Outside Cake, Plated, Server(s), Stations, Tastings
  • What bar services do you provide? Bartender(s), Champagne Toast, House Beer, House Liquor, House Wine, Open Bar, Outside Alcohol, Premium Liquor, Signature Drink, Specialty Wine
  • What event items are available? Aisle Markers, Aisle Runners, Altar/Arch, Audio Equipment, Centerpieces, Chairs, Dance Floor, Decor, Drapery, Furniture, Lighting, Tables
  • What transportation and access is available? Parking, Shuttle, Valet, Wheelchair Access

Real Weddings

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    52-9848715200 (Phone number)

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