Hotel Xcaret Mexico is a natural haven by the Caribbean Sea and the mystic jungle, a new destination inspired by the warmth of the Mexican hospitality, full of tradition and modernity in every detail. Designed with an eco-integrative architecture, from each of the 900 suites you can admire unique natural spaces such as rivers, coves and beaches of white sand dedicated to rest and fun.
Living and enjoying the best of Mexico has never been so easy as at Xcaret Mexico Hotel, where you have unlimited access to Xcaret parks and tours: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes and Xichen, with transportation included and the meal plan that each attraction offers. In addition, free shuttle airport-hotel-airport, with the service Check-in On the Go® where it is possible to register on the way to the hotel so when you arrive, you just have to enjoy.
Delight your senses at our 18 restaurants and bars, 3 of them for adults only. Kids & Teens club. Non-motorized water activities such as kayaking, stand up paddle, snorkeling. Tennis and paddle courts. 11 swimming pools. 3 gyms and a functional training circuit in nature. Muluk Spa & Wellness. Spaces for events and celebrations, and a church.
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3 Reviews for Hotel Xcaret Mexico
Recommended by 25% of couples
Jennie S · Getting married on 11/01/2022
The resort looks great. Wanted to schedule a time to view the venue while I'm in cancun viewing other resorts.Sent on 02/06/2020
Literally no response to 2x emails. I called and was transferred 5x and then finally spoke to someone who clearly spoke minimal english and just told me they don't have availability for me to view their venue 6 weeks ahead of time on a random weekday? Not even sure if thats what she meant....lol just forget it at this point i'll stick to the hyatt.
Jennifer · Getting married on 10/31/2021
First Impressions Speak the Loudest
We were in the process of getting details together with our guests and were trying to get specific information on wedding package inclusions, customizable options/prices, and to be able to speak directly. NO RESPONSES FOR 33 DAYS.... we are passing on this venue and now have to look for other options. Terrible for such a beautiful resort...Sent on 01/21/2019
Julieta · Married on 12/19/2017
They knew we booked this place for our wedding and all of our guests and still they weren’t there to make our experience “a breeze”. If anything they made our special day very stressful. The worst place to block for your wedding party. Being a new hotel they obviously were poorly trained. They hardly ever responded to emails and phone calls. On my wedding day I was supposed to have the spa booked for my makeup and hair and when my bridal party arrived they told us the reservation didn’t exist. The transportation to the wedding venue hadn’t been booked. Also when our guests arrived they weren’t even shown to their rooms, they were “pointed” in the direction, mind you it’s a large hotel. When asked if they could please take some guests to the right building, they sarcastically said they changed the rule that night and couldn’t. The worst experience I’ve ever had. Never returning to this awful place. It’s a shame for the few good workers they do have.Sent on 01/01/2018