Hilton Garden Inn St. Charles

4070 East Main Street, Saint Charles, IL 60174 Map · Phone number
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  • Reviews 3
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About Hilton Garden Inn St. Charles

Whether planning rehearsal dinners, weddings ceremonies and/or receptions, you can count on us to make your event a success. The Hilton Garden Inn St. Charles' hotel staff is dedicated to helping you create an enchanting and memorable evening. We pride ourselves on being committed to providing you with outstanding quality and exceptional service. Our Executive Chef has created packages to ensure a truly unforgettable experience.

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3 Reviews for Hilton Garden Inn St. Charles

Recommended by 86% of couples


4.3 out of 5.0
  • Quality of service 3.8
  • Professionalism 4.3
  • Flexibility 4.5
  • Value 4.7
  • Average response time 4.2
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  • H

    Holly · Married on 06/18/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used this venue for a block of rooms for our wedding guests. After a confusing phone call with central booking, I finally got a hold of Laura and she straightened everything out and set us up with a block of rooms for our guests. We considered holding a day after brunch here as well, but ultimately had it at my parents house. Laura was very helpful in communicating everything they offer and making sure we were satisfied. I highly recommend!

  • User5404406 · 2+ years ago

    4.6
    • Quality of service:
      3.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had multiple people stay here for our wedding. Laura was a pleasure to work with to make sure we had everything we needed on our special day. The only thing we heard for a negative was the first shuttle did not show up even though there were people signed up for it. They had to wait til the end of the night to leave. Otherwise, we had a wonderful time and the rooms were very nice and clean!!

  • K

    Kathleen · Married on 09/02/2011

    3.2
    • Quality of service:
      3.5
    • Responsiveness:
      2.5
    • Value:
      4.0
    • Flexibility:
      3.5
    • Professionalism:
      3.0

    We originally booked with this vendor a year and a half before our wedding date. The deciding factor was the wedding coordinator and her flexability. Unforunately for us, she was offered a new position not long after our booking and left the hotel. The Catering Manager took over and that's when things started to go downhill at time for us. Initally, it wasn't until almost 5 months later that we found out the woman we booked with had left the hotel. I was given a rather rude letter that I had been informed right when it happene. They had all our contact information on our contract and we never receieved and email, letter or phone call. I just wish the woman we delt with was a litte more professional. In email and in person there just seemed to be a disconnect.

    After the initial meeting, things were a little better, we were given some information on vendors to use to help save us save money. All of which were appreciated. We did have a fantastic wedding day and everything went right, so I can't be too mad.

Awards

3

Hilton Garden Inn St. Charles FAQ

  • What is the maximum capacity of your venue? 220
  • What is the minimum number of guests required to book your venue? 10
  • How many event spaces or rooms does your venue offer? 1
  • Describe your venue: Ballroom, Banquet Hall, Hotel
  • What kind of settings are available? Indoor, Covered Outdoor, Uncovered Outdoor
  • Which of the following wedding events does your venue service? Ceremony, Reception, Bridal Shower, Engagement Party, Rehearsal Dinner
  • What event services do you offer? Event Planner

Map

  • 4070 East Main Street Saint Charles, 60174 See on map
    6305840700 (Phone number)

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