I was so impressed with the care heart to heart bridal took to make me feel special. The zoom consultation was great. I felt heard and validated in my vision. My stylist was Alyssa. She was so personable and match our energy. She understood what I was going for and didn't push me. I tried on THE DRESS 2nd and still got to explore to see if any other silhouettes or styles fit me better. It made me feel I made the best decision. I cannot wait for my fiancé to see me in a dress that looks like it was made for me. We got to go to the celebration lounge take as many pictures as we want and sty in the lounge as long as we wanted. I cannot thank Alyssa and heart to heart bridal enough for a very special day.

I felt like a princess. I was the moment. It was everything I could have ever wanted and MORE!

This was my first time trying on wedding dresses and I found the one. The staff there is incredibly nice and helpful. Courtney was my stylist and she was amazing. She listened to my style preferences and pulled some beautiful options and helped me find the perfect dress.

I absolutely loved my dress experience and wouldn’t change anything. My stylist Vanessa was wonderful and made sure to pull dresses in my budget and styles that I mentioned. I left with my dream wedding dress!

Shelby was FANTASTIC! She was patient, truly listened to the feedback on each dress and made excellent new choices for me to try on. Never once did I or my guests feel pressured in any way. The store was beautiful, clean and organized. Highly recommend any bride to be to visit this store.

WOW what an amazing experience at Heart to Heart Bride!! I made my appointment roughly two weeks before and within an hour had an email to schedule my 1-1 zoom call with Sarah. She began that by asking me about my fiance and our story and you can tell that she just loves love. She was so knowledgeable and answered all of my questions and concerns and got an idea of what I was looking for. We talked for about 20 minutes and I never felt rushed to get off. I picked out four dresses from their Pinterest catalog to have in the room waiting for me upon arrival and she warned me IMMEDIATELY that one of my picks was out of my budget but offered to pull something similar. I really respected that, because she knew it was already a favorite and could've let me try it on and fall in love with it to try and make a sale for a more expensive gown and didn't. I will say though that when I got there only 3 dresses were in the room but they did still offer to go pull one.

The bays that held my guests and had my changing room were so large and open. We never felt cramped and it also was relatively private, which I loved. My stylist put me in ~12 (maybe I lost count) different gowns and was so patient. She asked all the right questions and got closer to my vision each time she pulled dressed. Eventually, toward the end, she asked if I wanted to put my top contender back on again. She then grabbed the PERFECT veil to go with it. Up to that point I wasn't sold, I loved the dress a lot but didn't have that gut feeling everyone describes. When she put the veil on I immediately started grinning, then crying, and knew it was the one. You could tell that everyone there had joy for me. Sarah even came over to look and congratulate me.

I originally had two appointments scheduled for the day, one at Heart to Heart and one at Lovely Bride an hour after. I'm from Buffalo and was travelling to Rochester so I figured I should make the trip worthwhile for my guests. While I was trying on dresses and I didn't have THAT moment I fully expected to have to go to Lovely Bride. When that didn't happen, Heart to Heart even covered the cost of the short notice cancellation of my second appointment at Lovely Bride, which was such an amazing touch. We had a celebratory toast in the lounge and they took a bunch of pictures for me of "she said yes to the dress".

In the midst of all the emotion of finding my dress, I realized I never took a picture of myself in the dress with my veil. My sister had a video but I asked if it was at all possible to put the dress back on and they said yes with no hesitation! The whole time my stylist talked to me about my wedding plans and how she was so happy for me. That experience was everything to me, a once in a lifetime event, and I am SO grateful I came to Heart to Heart!! 10/10 experience, all the stars ⭐⭐⭐⭐⭐

I had the most amazing experience at Heart to Heart Bride in Webster, NY, and I have to give a huge thank you to Elizabeth for making it so special! From the moment I walked in, she made me feel comfortable, listened to exactly what I was looking for, and helped me find dresses that truly fit my vision.

The boutique itself is beautiful, with such a great selection, and the private fitting area made the experience even more personal. Elizabeth was so patient and supportive, never making me feel rushed. She helped me narrow down my choices until I found THE dress—and I got to say yes to my dress surrounded by my favorite ladies! It was such a memorable and emotional moment, and I couldn’t have asked for a better experience.

If you’re a bride-to-be looking for a stress-free, fun, and personalized experience, Heart to Heart Bride is the place to go—and definitely ask for Elizabeth! She truly made this experience one I’ll never forget.

I had the absolute best experience shopping for my wedding dress at Heart to Heart Bride. Zoe made the process so fun, easy, and enjoyable from the zoom consultation to the dresses ready for me and then to the dress I said YES to! She listened to what I liked, my concerns, and how I felt in the dress and brought out dresses that I loved. Zoe made sure that I was comfortable in every dress and kept the good vibes going the entire time!

Heart to Heart Bride is a bridal dress shop must-visit! I had such a wonderful, positive experience with the staff & Shelby is so helpful! Endless variety, newly renovated locale, friendly staff. Would definitely recommend for a quality dress!

I cannot express how simple and seamless my dress shopping experience was at Heart to Heart. I had a lot of anxiety about dress shopping but my stylist Taylor had it covered. She picked out dresses based on the feedback I provided and even found some curve balls I was pleasantly surprised with. If I didn’t like I dress, she was adamant that I don’t stay in it any longer and put me into something more comfortable. I tried on 16 dresses overall and can happily say the 8 or 9th was the one. Heart to Heart truly is a shop that listens to the bride and will deliver on what they want. I cannot be happier with the process!