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Weddings

About

Heart to Heart Bride is a bridal shop in Webster, New York, offering Rochester's largest selection of designer bridal gowns. A continuous flow of fresh inventory is alwasy arriving at Heart to Heart Bride to keep up with the latest trends. Some designers you can choose from include Lillian West, Sincerity Bridal, and Adore by Justin Alexander. The Ashworth Collection is a collection of gowns curated exclusively for Heart to Heart Bride! The team strives to offer a fantastic range of sizes and styles so all brides can fall in love with their gown at Heart to Heart Bride. At Heart to Heart Bride, you're guaranteed to find your perfect gown, so don't hesitate to reach out and become one step closer to saying "yes" to the dress. Visit Heart to Heart Brides website to view all appointment options and send in your appointment request!

Services Offered

Heart to Heart Bride offers bridal appointments weekdays, evenings and weekends. Free appointments are available as well as upgraded appointment experiences. Heart to Heart Bride will also start to offer Mother of the Bride & Groom gowns on 4/1/23!

  • Woman-owned
illustration popular

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Frequently asked questions

What are your price ranges for full-priced wedding gowns?

$1,000 - $2,499
$2,500 - $3,999

Who do you provide services for?

Bride

Which of the following services do you provide?

Appointments Only
Cleaning
Preservation
Sample Sales
Trunk Shows

Which of the following items do you offer?

Bridal Belts
Hair Accessories
Plus Size Gowns
Sample Gowns
Veils

What is the average turnaround time for a bridal gown?

Less than 6 months
6-8 months

How often do you receive new bridal gowns?

Weekly

What is your return policy?

Final Sales

Reviews of Heart to Heart Bride

This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

Powered by AI

Heart to Heart Bride in Webster, NY, receives glowing reviews from brides-to-be praising the personalized experience and knowledgeable staff. The boutique is described as beautiful with a wide selection of dresses and private fitting areas. Reviewers appreciate stylists like Elizabeth, Zoe, Taylor, Madison, and Shelby for listening to their preferences, providing helpful suggestions, and creating a stress-free and fun atmosphere during the dress selection process. The overall consensus highlights the exceptional service, variety of options, and comfortable ambiance at Heart to Heart Bride, making it a highly recommended wedding dress shopping destination.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Heart to Heart Bride in Webster, NY, receives glowing reviews from brides-to-be praising the personalized experience and knowledgeable staff. The boutique is described as beautiful with a wide selection of dresses and private fitting areas. Reviewers appreciate stylists like Elizabeth, Zoe, Taylor, Madison, and Shelby for listening to their preferences, providing helpful suggestions, and creating a stress-free and fun atmosphere during the dress selection process. The overall consensus highlights the exceptional service, variety of options, and comfortable ambiance at Heart to Heart Bride, making it a highly recommended wedding dress shopping destination.

Sarah
Sarah Sent on 03/12/2025
5 out of 5 rating

I said YES at Heart To Heart!!!

I had the most amazing experience at Heart to Heart Bride in Webster, NY, and I have to give a huge thank you to Elizabeth for making it so special! From the moment I walked in, she made me feel comfortable, listened to exactly what I was looking for, and helped me find dresses that truly fit my vision.

The boutique itself is beautiful, with such a great selection, and the private fitting area made the experience even more personal. Elizabeth was so patient and supportive, never making me feel rushed. She helped me narrow down my choices until I found THE dress—and I got to say yes to my dress surrounded by my favorite ladies! It was such a memorable and emotional moment, and I couldn’t have asked for a better experience.

If you’re a bride-to-be looking for a stress-free, fun, and personalized experience, Heart to Heart Bride is the place to go—and definitely ask for Elizabeth! She truly made this experience one I’ll never forget.
Anna
Anna Sent on 11/12/2024
5 out of 5 rating

Best wedding dress shopping experience!

I had the absolute best experience shopping for my wedding dress at Heart to Heart Bride. Zoe made the process so fun, easy, and enjoyable from the zoom consultation to the dresses ready for me and then to the dress I said YES to! She listened to what I liked, my concerns, and how I felt in the dress and brought out dresses that I loved. Zoe made sure that I was comfortable in every dress and kept the good vibes going the entire time!
Brianna
Brianna Sent on 10/15/2024
5 out of 5 rating

The Easiest Day

I cannot express how simple and seamless my dress shopping experience was at Heart to Heart. I had a lot of anxiety about dress shopping but my stylist Taylor had it covered. She picked out dresses based on the feedback I provided and even found some curve balls I was pleasantly surprised with. If I didn’t like I dress, she was adamant that I don’t stay in it any longer and put me into something more comfortable. I tried on 16 dresses overall and can happily say the 8 or 9th was the one. Heart to Heart truly is a shop that listens to the bride and will deliver on what they want. I cannot be happier with the process!
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.

Awards

187
WeddingWire Couples' Choice Awards 2025 Winner
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner

Professional Network & Endorsements

1 Endorsement
Justin Alexander Justin Alexander Wedding Dresses

Justin Alexander is pleased to work with Heart to Heart, one of the most sought after shops in the Rochester area. They have a fantastic assortment that includes classic pieces, boho looks, trendy styles, plus sizes, and much more! The staff is friendly, very knowledgeable and most of all - fun! They're more than happy to service brides on a budget, close wedding dates, as well as extravagant affairs. You're bound to have a wonderful experience at Heart to Heart!

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