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Weddings

About

Heart to Heart Bride is a bridal shop in Webster, New York, offering Rochester's largest selection of designer bridal gowns. A continuous flow of fresh inventory is alwasy arriving at Heart to Heart Bride to keep up with the latest trends. Some designers you can choose from include Lillian West, Sincerity Bridal, and Adore by Justin Alexander. The Ashworth Collection is a collection of gowns curated exclusively for Heart to Heart Bride! The team strives to offer a fantastic range of sizes and styles so all brides can fall in love with their gown at Heart to Heart Bride. At Heart to Heart Bride, you're guaranteed to find your perfect gown, so don't hesitate to reach out and become one step closer to saying "yes" to the dress. Visit Heart to Heart Brides website to view all appointment options and send in your appointment request!

Services Offered

Heart to Heart Bride offers bridal appointments weekdays, evenings and weekends. Free appointments are available as well as upgraded appointment experiences. Heart to Heart Bride will also start to offer Mother of the Bride & Groom gowns on 4/1/23!

  • Woman-owned
illustration popular

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Frequently asked questions

What are your price ranges for full-priced wedding gowns?

$1,000 - $2,499
$2,500 - $3,999

Who do you provide services for?

Bride

Which of the following services do you provide?

Appointments Only
Cleaning
Preservation
Sample Sales
Trunk Shows

Which of the following items do you offer?

Bridal Belts
Hair Accessories
Plus Size Gowns
Sample Gowns
Veils

What is the average turnaround time for a bridal gown?

Less than 6 months
6-8 months

How often do you receive new bridal gowns?

Weekly

What is your return policy?

Final Sales

Reviews of Heart to Heart Bride

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.9 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.9 out of 5 rating
182 Reviews
98% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
Elena
Elena Sent on 03/20/2024
5 out of 5 rating

Dream wedding dress shopping experience

I had the best wedding dress shopping experience I could have dreamed of at Heart to Heart Bride. The store immediately feels warm and welcoming and gets you excited to be in it. Along with the good vibes it gives, it is super accommodating. During both appointments I had I came with my service dog and the staff was super respectful with him being there and never made me feel uncomfortable during my time there. Madison was my stylist and helped me narrow down what I was looking for in my wedding dress and shared similar emotions with me when I found "the one" which was extra special as I had gone to the first appointment by myself with my service dog so it was great to share that moment with her. I had made a second appointment for family to see the dress and I made sure to schedule it with Madison again and the experience then was just as wonderful as my first- I highly recommend having her as your stylist if you can! We ended my dress shopping experience with champagne, there are non-alcoholic options available, and a charcuterie box in the celebration lounge. Needless to say, I'm thrilled to have had my experience at Heart to Heart Bride and highly recommend their store to anyone looking for their wedding gown!
L
Lauren Sent on 05/01/2024
5 out of 5 rating

Amazing day at Heart to Heart

Zoe helped me find my dream dress at Heart to Heart last weekend! She was so knowledgeable and kind throughout both the first appt and my YES appt, taking things that I said I did/didn't like and pulling dresses that made sense to pull based on my feedback. She let me try on all different styles, fabrics and necklines (even ones I thought I would hate, she's really good at her job!) until I found the perfect one. All the other staff were so kind and hyped me up the entire day! The new location is so adorable and everything I could have wanted for one of the most fun days of my engaged era so far! 10/10 would return and recommend to anyone. Thank you Heart to Heart team, can't wait for pickup day!
L
Lindsay L. Sent on 05/07/2024
5 out of 5 rating

Amazing experience


I had the absolute best experience at Heart to Heart! Rachel listened so well and pulled dresses based on my feedback every time. She was patient while I tried so many on, then went back to the very first one. She gave me the absolute best Say Yes to the Dress experience and I would recommend Heart to Heart to anyone and everyone! I am proud to be a Heart to Heart Bride!

Professional Network & Endorsements

1 Endorsement
Justin Alexander Justin Alexander Wedding Dresses

Justin Alexander is pleased to work with Heart to Heart, one of the most sought after shops in the Rochester area. They have a fantastic assortment that includes classic pieces, boho looks, trendy styles, plus sizes, and much more! The staff is friendly, very knowledgeable and most of all - fun! They're more than happy to service brides on a budget, close wedding dates, as well as extravagant affairs. You're bound to have a wonderful experience at Heart to Heart!

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