Heart to Heart Bridal

3 West Main Street, Webster, NY 14580 Map · Phone number
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  • Reviews 133
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  • Real Weddings 2
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About Heart to Heart Bridal

Heart to Heart Bridal, a wedding dress and attire business based in Webster, New York, was founded by Janice Burkhart. She originally opened her bridal shop in Manchester, New York, but as it grew, she decided to open this newer premier bridal shop in 2010. The Webster location also serves couples in Rochester, Buffalo, and Syracuse. Janice and her team look forward to helping your dream dress search be not only productive, but also enjoyable.

Services Offered

Heart to Heart Bridal is filled with the latest style of bridal gowns. Every bride has unique needs, so Janice stocks her shop with different style and sizes of gowns. In fact, the shop specializes in plus-size gowns. You will also find all the finishing touches and accessories here, such as bridal belts, hair accessories, and veils. The team can provide couples with alterations and preservation if needed.

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Bride in the fitting area
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133 Reviews for Heart to Heart Bridal

Recommended by 98% of couples


4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 4.8
  • Value 4.9
  • Average response time 4.9

8 User photos

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  • Kristyn

    Kristyn Difrancesca · Getting married on 07/18/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My dream gown

    “I ABSOLUTELY LOVED MY EXPERIENCE AT HEART TO HEART WEBSTER! I SAID YES TO THE LAST DRESS I TRIED ON! IT WAS SO MUCH FUN AND MY CONSULTANT JENN WAS FANTASTIC!! I WILL RECOMMEND HEART TO HEART TO ANYONE WHO ASKS ME FOR RECOMMENDATIONS!! THANK YOU SO MUCH AND I AM SUPER EXCITED TO LOOK STUNNING IN MY GOWN IN MY 2020 SUMMER WEDDING!!!”

  • Nina

    Nina Bare · Married on 12/31/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Maggie Sottero of my dreams!

    Heart to Heart Bridal in Webster has the best selection and are so nice to work with. I probably tried on 15-20 dress during my appointment with Jenn and narrowed it down to 2 choices. Jenn helped me make the decision that fit me and guided me into feeling absolutely certain about my choice. Jenn was so complimentary to me and gave me confidence during a sometimes nerve racking situation. Heart to Heart is extremely organized, clean, friendly and I would send any of ym girlfriends there in the future... Thanks again to Jenn and Sarah for all the follow ups!! :)

    Heart to Heart Bridal 8
  • J

    Jessica · Married on 09/22/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Heart to Heart Bridal in Manchester was literally my dream come true. I found my dress at another bridal shop in Syracuse but had fallen in love with Heart to Heart during my initial visit to their store and knew I wanted to get my dress through them. I called their store as soon as I found the dress and they were so accommodating, allowing us to drive an hour to stop in without an appointment to try the dress on at their store and order it through them. Janice was AMAZING with alterations. She was also completely honest in the nicest way possible about changes I wanted to make to the dress that she thought weren't necessarily going to work with the actual dress structure. My final alterations were absolutely perfect and she did such an amazing job. Everyone in the store is so nice, patient and welcoming and remembered me every time I walked through the door. I was more than willing to drive an hour to and from just to get my dress from them. Thank you so much to the Heart to Heart Bridal team!

Awards

133
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner

Heart to Heart Bridal FAQ

  • What are your price ranges for full-priced wedding gowns? $500 - $999, $1,000 - $2,499, $2,500 - $3,999
  • How do you price dress alterations? By Piece
  • Who do you provide services for? Bride
  • Which of the following services do you provide? Alterations, Appointments Only, Preservation, Sample Sales, Trunk Shows
  • Which of the following items do you offer? Bridal Belts, Bridal Gowns, Hair Accessories, Plus Size Gowns, Sample Gowns, Veils
  • What is the average turnaround time for a bridal gown? Less than 6 months, 6-8 months
  • How often do you receive new bridal gowns? Weekly
  • What is your return policy? Final Sales

Real Weddings

Professional Network & Endorsements

1 Endorsement

  • Justin Alexander
    Justin Alexander Wedding Dresses

    Justin Alexander is pleased to work with Heart to Heart, one of the most sought after shops in the Rochester area. They have a fantastic assortment that includes classic pieces, boho looks, trendy styles, plus sizes, and much more! The staff is friendly, very knowledgeable and most of all - fun! They're more than happy to service brides on a budget, close wedding dates, as well as extravagant affairs. You're bound to have a wonderful experience at Heart to Heart!

Map

  • 3 West Main Street Webster, New York, NY 14580 See on map
    585-598-1056 (Phone number)
    5852896523 (Other Phone Number)

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