Susan Deborah Bridal

1855 Monroe Ave, Rochester, NY 14618 Map · Phone number
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  • About
  • Reviews 15
  • FAQs
  • Real Weddings 1

About Susan Deborah Bridal

A unique bridal shop featuring beautiful designer gowns
for the bride and her attendents!

Over 25 Years of Bridal Knowledge and Experience
1855 Monroe Avenue at the Brighton Commons

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Our beautiful bride, Nicole, looked stunning in her Blush by Hayley Paige wedding gown....
Our beautiful bride, Nicole, looked stunning in her Blush by Hayley Paige wedding gown....
Our beautiful bride, Nicole, looked stunning in her Blush by Hayley Paige wedding gown....
Our beautiful bride, Nicole, looked stunning in her Blush by Hayley Paige wedding gown....
Our beautiful bride, Nicole, looked stunning in her Blush by Hayley Paige wedding gown....
Our beautiful bride, Nicole, looked stunning in her Blush by Hayley Paige wedding gown....
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15 Reviews for Susan Deborah Bridal

Recommended by 63% of couples


3.1 out of 5.0
  • Quality of service 3.1
  • Professionalism 3.1
  • Flexibility 3.0
  • Value 3.2
  • Average response time 3.2
Sort by:
  • E

    Eileen · Married on 08/26/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I'm truly shocked by some of the negative reviews I've seen for Susan Deborah, so I'd like to share my amazing experience with anyone thinking of booking an appointment here. The selection of dresses is what first drew me to the salon, with designers like Alvina Valenta, Lazaro, Jim Hjelm, and others that I was hard pressed to find anywhere else. I'd been shopping at 3 other stores before Susan Deborah, 2 in Saratoga Springs and one in Manhattan, ad I have to say that Chela's selection of dresses is just amazing. These are high quality designer gowns, though not all come with a crazy high price tag. I remember trying on one for a little less than 2,000 before I found my dream Ulla Maija gown for 5,000. The dress has always been incredibly important to me, and I made sure to budget for plenty of room in that area, cutting corners in others. When it comes to service, Chela and her staff are nothing but accomodating,, and so knowledgeable! From the gowns to the shoes to veils and accessories and even how to wear your hair for each, Chela is a woman who knows what she's talking about. While my bridesmaids wanted a shop closer to home to search for their gowns, we went right back to Susan Deborah when it was time to look for my mother's. As someone coming from over 2 hours away this shop is absolutely worth it. My first fitting will be in 3 months, though I've already had the chance to meet their seamstress and discuss changes I want to make to the dress - she knew exactly how to alter the style to get the perfect fit and cut I want. I absolutely recommend - I've never come across a bridal salon that knows their stuff like Susan Deborah. 5 stars all the way!

    Sent on 02/22/2017
  • J

    Jessica · Married on 08/12/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I came here to get my dress after going to over 10 other dress boutiques the woman I worked with looked at me immediately and my body type and she pulled four dresses out of that four dresses I was able to choose the dress of my dreams!! they were so sweet and so nice to me there and really made me feel good about my body type! If you were looking for wedding dresses out and don't know where to go because you run out of options go here be treated well and they also do alterations there as well and they do not charge you an absurd amount of money and tthey will make sure that your dress fits you perfectly

    Sent on 08/28/2017
  • J

    Juliann · Married on 07/02/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If you would like personalized service and high quality, Susan Deborah is the place to go. I tried dresses on at some of the larger bridal stores, but did not get the same welcome that I did at Susan Deborah. I am very happy with the quality of the dress and veil. The dress was stunning and the fit was fantastic for the ceremony and reception. Highly recommended!

    Sent on 07/10/2016

Awards

15

Susan Deborah Bridal FAQ

  • What are your price ranges for full-priced wedding gowns? $1,000 - $2,499, $2,500 - $3,999, $4,000 - $6,499, $6,500 - $7,999
  • How do you price dress alterations? By Piece
  • Who do you provide services for? Bride, Bridesmaids, Mother of the Bride, Mother of the Groom
  • Which of the following services do you provide? Alterations, Appointments Only, Cleaning, Full Customization, Preservation, Sample Sales
  • Which of the following items do you offer? Bridal Belts, Bridal Gowns, Customary Attire, Formal Gowns, Hair Accessories, Jewelry, Plus Size Gowns, Sample Gowns, Shoes, Undergarments, Veils
  • What is the average turnaround time for a bridal gown? 6-8 months
  • How often do you receive new bridal gowns? Weekly
  • What is your return policy? Final Sales

Real Weddings

Map

  • 1855 Monroe Ave Rochester, 14618 See on map
    5854427557 (Phone number)

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