Jeff Hawkins was absolutely wonderful to work with! He was so patient and provided what I hear was amazing customer service when working with my husband to design an engagement ring that I absolutely adore. Jeff stepped in when the first representative from the company that designed my ring gave less than desirable service to my husband, and Jeff made sure my husband's vision for the engagement ring were brought to life.
I also had the pleasure of working with and meeting Jeff when we came back to work on the design for our wedding bands. Jeff undoubtedly has such a friendly personality and never makes you feel rushed or is without great suggestions.
I HIGHLY recommend Diamonds Direct, if only to work with Jeff Hawkins.

My engagement ring is Tacori and I was having a hard time finding a jeweler close to home with a large Tacori inventory who also seemed to be knowledgeable about the brand. After doing some research I traveled to Diamond's Direct which is about two hours away met with Olga. We weren't ready to purchase so Olga and I stayed in touch over the next few months. She reached out to me when they were having a sale and went out of her way to make sure we got what we wanted at the price point we were looking for. There was no pressure and she is a genuinely kind and warm person. She was fabulous to work with and Diamonds Direct is now our go to for any jewelry needs!

My fiancé and I went together to look at engagement rings just so he could get an idea. We met with Olga and she was great! Explained the whole process to us, educated us on diamonds and rings, and took a lot of time with us. I left choosing a setting a thought I really liked it, but had a change of heart. I went back with my mom the next week and Olga took the time to me with me again and we looked at a lot more settings until I found one I truly liked. She was so patient and understanding. When my fiancé went in for his appointment Olga had a great selection of diamonds in his price range that would look great with the setting I had picked. Long story short- he proposed and I love the ring! He was so impressed with the costumer service and the value! Diamonds direct does free lifetime cleanings, sizing (so when you get pregnant you can make it bigger and then get it smaller again, or whatever reason!), and they will replace the side diamonds if they ever fall out. Also, he got such a deal! My ring appraised for nearly $4,000 more than what he paid for it. Will definitely go back to get our wedding bands! I highly recommend using them!