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Frequently asked questions

What are your price ranges for full-priced wedding gowns?

$2,500 - $3,999
$4,000 - $6,499
$6,500 - $7,999
$8,000+

Who do you provide services for?

Bride

Which of the following services do you provide?

Appointments Only
Sample Sales
Trunk Shows

Which of the following items do you offer?

Hair Accessories
Jewelry
Sample Gowns
Veils

What is the average turnaround time for a bridal gown?

Less than 6 months

How often do you receive new bridal gowns?

Seasonally

What is your return policy?

Final Sales

Reviews of Claire Pettibone

Caitlyn
Caitlyn Sent on 11/29/2025
5 out of 5 rating

My favorite part of wedding planning

Working with Claire was the highlight of my wedding planning experience. Her and her team are so kind and thoughtful. After a bad experience with my first dress appointment, walking into Claire's studio was like shedding a weight off my shoulders. I fell in love with my dress IMMEDIATELY and the process was incredibly easy from there. Guests raved about my dress (the Sauvignon) all night and it was COMFY! And bustled beautifully! I literally couldn't be happier. Thank you Claire and team!! (photos attached are by Molly Adams mollyomagic)
T
Tom Sent on 02/26/2019
5 out of 5 rating

My dream dress at a great price

I absolutely love Clair Pettibone's designs, and the dress that i ended up buying (Coachella) could not have been more perfect for me and the setting of my wedding. Everyone who saw me in it said, "It's so you." After months of searching and trying on over 30 dresses, I couldn't decide between two dresses. I deliberated on my decision for weeks and almost pulled the trigger on one. Then I happened to see the Coachella dress online at a sample sale price, and I made an appointment to go into the Claire Pettibone flagship boutique store that week to try it on. My best friend and I immediately fell in love with it and knew it was the one for me. There was no doubt, no deliberation, no question. When you know, you know. Lynn and Claire were both so nice and wonderful to work with. I had a great experience overall, and I now have a dress that I could wear to another event, as it doesn't have that obvious bridal look as other dresses. Thank you, Claire and Lynn!
Victoria
Victoria Sent on 01/03/2019
5 out of 5 rating

Artist to the max

Claire Pettibone is hands down the most amazing artist. Her dresses are a masterpiece. I met her in person when trying on her gowns at the pop-up show in NYC. The dresses are of the highest quality, and if you don't have the budget to pay for the more expensive ones, you can find something spectacular in the sample sale, which is easily accessible online.
L
Lydia Sent on 10/26/2017
5 out of 5 rating
I adore my wedding dress from Claire Pettibone. I don't live very close to any of the stores that carry her line so I had to order my dress via the Heirloom line on the website. I was very excited to find out they would make a dress in a custom size for me, and they were able to do a rush order since I inquired very last minute (in wedding dress time). Heidi was the rep I worked with and she has been so kind and helpful throughout the entire process. Everything was professional but very friendly at the same time (an uncommon combination in the bridal industry). I ordered the Patchouli gown in all ivory since I am having a winter wedding and wanted the dress to go with silver toned accessories. It arrived just the other day (I'm getting married early in December) and it is breathtaking. I've never seen such beautiful lace. The dress moves just right with my body. My mom exclaimed at how it could fit in a reasonable sized box and not take up an entire closet! It is too big but thats by no fault of the Claire Pettibone team. I've just lost a considerable amount of weight in a short time (bad flu, but also clean eating in prep for the big day). Nothing my seamstress can't fix up in a couple days. I really am stunned by what a fairy tale process it has been. I'm a professional artist and felt that I needed a dress designed by someone with a real artistic eye. Claire is without a doubt a master of her craft. Thank you again Heidi and Claire! You've made a girl's fondest dream come true!
A
Angie Sent on 05/04/2017
5 out of 5 rating
I ordered my wedding gown from Claire Pettibone directly after seeing it on the website. It was absolutely gorgeous, flawlessly designed and the workmanship was exquisite.
L
Lesley Sent on 10/16/2013
5 out of 5 rating
I can't say enough good things about Erica and Claire at Claire Pettibone. My dress was a dream come true, and they were very flexible in helping me afford my alterations, after my dress was made and did not fit my bust properly. I had already paid for a custom bust, but when I had my first fitting, we all realized it needed to have even more coverage. Claire and Erica agreed to do my alterations in house, which saved my a ton of money than having to go with an outside seamstress. They were so helpful and patient, and really wanted to make sure I was happy. The gowns are expensive, but you'll never feel better in your life than wearing one of Claire's creations, and she's a lovely person on top of that! Five Stars!
J
Jessica Sent on 07/08/2010
5 out of 5 rating
Gorgeous gowns, I fell in love with the first one I tried on and never looked at another gown again! Completely hand-made and Italian silk, it truly is one of a kind. I felt like it was made for me. I was lucky enough to take advantage of the sample sale and feel like I stole it since it was marked down almost 75%. Every single person at the wedding complimented me on how unique and gorgeous the design was.
A
Andrea Sent on 11/17/2008
5 out of 5 rating
I found my Claire Pettibone dress that I wanted in 2005 I believe and they made it for me for 2008. It was even better in person and it is made to fit you. They worked with me even though I lived far away. Sometimes the people working there were a little spacey, but nothing worth docking points for. The dress, beautiful. I'm still getting comments on how beautiful and unique it was 3 months later.

The personal fitting was great and went really well. They helped me pick out a headpiece and were really honest about what would look best on me in a really professional way. At the end of the day, this will be the most beautiful dress I own for the rest of my life... SO beautiful!
R
Rene Sent on 06/12/2007
5 out of 5 rating
I loved my dress and it was perfect for my venue! The best part about it was the "custom" fitting that came straight from my measurements. I also got to redesign the top the way i wanted it. the fitting was with claire herself, who was great.
R
Roxy Sent on 08/22/2007
4.9 out of 5 rating
I got my wedding dress from Claire Pettibone Boutique. I love that shop and have helped two of my friends buy dresses from there before! So it was nice to go there again for my own wedding dress!! I loved the dress I got. Usually I am very finicky, but once I tried this dress on, my mind was made up. I was able to have the dress customized to my fitting without any problems. It was a great experience - I love the variety of dresses and professionalism at this place.
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