We loved working with Christopher for our January wedding. Christopher has amazing knowledge and a deep love for his work, which made working with him extremely easy. He was able to provide excellent suggestions on flowers that would work within our palette and would be available for our winter wedding. We brought some slightly unconventional ideas to Christopher and he worked diligently to find a way to meet our needs and give us a practical sense of what could work for our day.
Christopher was also very impressive during our day of making sure we had everything we needed and setting up so there was no work required on our part. The final result was beautiful. We'd highly recommend Christopher and his services for any wedding.

I am a bride who contracted Christopher Flowers LLC for wedding florals and had to terminate and fight for my $2,250 deposit back. Sharing this so other couples - especially those planning from out of town - know exactly what they may be walking into.

I want to be fair: Christopher is creative with a genuine passion for florals. But passion alone does not make a reliable wedding vendor. If you need professional communication, organized consultations, and follow-through for one of the most important day of your lives, please read every review carefully before signing anything or handing over a deposit.

The consultation started badly before it even began. We were given a warehouse address in advance that turned out to be a dilapidated locked shared space - confirmed when my planner arrived 30 minutes early. We then received a last-minute text less than 30 minutes before our appointment redirecting us to an outdoor flower stand in front of a well-known Richmond restaurant. We arrived on time with our wedding planner and stood outside in nearly 100-degree heat for over 15 minutes with no call, no greeting, and no one looking for us. He only called because his assistant happened to drive by and spotted three people waiting on the sidewalk. He had been sitting on the back patio the entire time and never came to meet us even after that call. Rather than moving indoors, we held the entire meeting outside on a patio shared with strip mall tenants in the heat with no water offered. Our planner had to go into the restaurant herself to get us water while Christopher stepped away for 20+ minutes to make an example bouquet at his stand while simultaneously serving other walk-up customers.

Once the meeting began, Christopher did not stand to greet us or introduce himself to our planner. There were no design visuals, no mockups, and no printed proposal, despite having two computers open. A standard floral consultation runs about an hour going through the proposal line by line with all parties having a reference sheet. Ours lasted an hour and forty-five minutes in scorching heat with none of that structure. Verbal discussion was our only reference, he went on tangents, and we found ourselves continually redirecting the conversation back to the meeting objectives to help facilitate his own consultation. Key contracted items including guest table arrangements and cake florals were never discussed. When we raised the sweetheart table he seemed unaware it was even in the proposal. He called my fiancee and our planner the wrong names throughout. When asked about our venue - which he had never worked - he said no to any logistics questions, adding he had stopped by it a month earlier on a drive to New Jersey. Stopping by is not the same as knowing a venue.

At the close of the meeting, as we said cordial goodbyes, he made an unprompted inappropriate comment speculating that if he and I ever got into an altercation at a club, I would be the aggressive one throwing fighting words and my fiancee would throw a punch at him to defend me. We had been professional, friendly, and gracious throughout. Our planner with 11 years of experience kept apologizing and said it was a first for her in over a decade. The comment came completely out of nowhere directed at two people who had been nothing but professional throughout a meeting that had already tested our patience at every turn.

I emailed a termination request the next day and included the exact email address in a follow-up text since he had multiple addresses in use throughout - adding its own layer of confusion. He confirmed he had seen the text and would review it. He later claimed he never received the email - yet I had written to him not once but twice with the exact address included. When I filed a Venmo dispute after receiving no response - the only thing that got his attention - he called immediately, said I was rude for filing it, that he was not making any money off of me anyway, and that I had never communicated with him despite acknowledging my text two days earlier. He claimed he would have just given me the refund if I had asked - which I had, in writing, twice.

What followed was nearly two weeks of broken promises, unanswered texts, and repeated calls before he finally accepted the dispute. His refund Venmo dispute reply was finalized on day 12 from the Venmo dispute original date and day 16 from my original written request - both outside his own stated 7-10 day refund policy. I waited even longer for Venmo to finally process.

I was cordial throughout. I confirmed directly with Venmo that he needed to respond to release the funds and communicated this to him. He knew what was required and still took nearly two weeks. I have documentation of every communication referenced here.