Skip to main content
Weddings

Regal Room Reviews

Regal Room View more information

Reviews

4.1 out of 5 rating
12 Reviews
  • Quality of service
    4.1 out of 5 rating
  • Average response time
    4 out of 5 rating
  • Professionalism
    4.1 out of 5 rating
  • Value
    4 out of 5 rating
  • Flexibility
    4.1 out of 5 rating
91% Recommended by couples

Awards

12
  • C
    Catie Sent on 04/09/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    They deserve a million stars

    When I was venue shopping for my reception venue in 2017, I had appointments with the Regal Room and two other locations. After leaving our tour appointment, I was instantly sold. Not only was it absolutely stunning but it was the perfect combination of what my then fiancé and I love and the staff was wonderful. Upon arrival, they had a whole binder full of all their information, prices, cake suggestions, music suggestions and even a wedding planner. Considering my wedding venue was located between both of our families and friends (PA & NY) I opted to hire their wedding planner, as I wasn’t familiar with that area. I wish I could review her on more than just Facebook, as I would recommend to ANYONE to book Desirae Risse, she is a lifesaver – I will review her at the very bottom of the Regal Room’s review, if interested in reading.
    My husband and I got married this past October (2018) and I still have people talking about it. They were blown away with how stunning the venue was, the organization of it all, the food, the cake, and the staff. The Regal Room has two bars and plenty of dancing room, which our family and friends were eating up…(once the dance floor opened, it never emptied). I have dreamt about my wedding day since I was 11 years old and this venue exceeded all expectations. I highly recommend to anyone newly engaged, or looking for a banquet hall, or bridal shower/baby shower, etc. you won’t be disappointed with the Regal Room.
    Since a lot of our friends and family are vegetarians or vegans, we opted to do a buffet style with a lot of options, that way everyone could be fully satisfied and get extra servings of items they could eat. My husband and I found the hors d’oeuvre and dinner to be absolutely delicious and being the bride and groom, we were able to get our plates first. That being said, our food was definitely hot but we didn’t receive any negative comments from those who went up later on that the food was cold or didn’t taste good.
    Every suggestion the Regal Room had in their tour binder we opted to take (like Black Tie Stereo DJ service, creative cakes, McCarthy Flowers, Sleep Inn & Suites, officiant, etc.) - None of which disappointed. I wanted to include that in my review because it helped with planning so much. They were so knowledgeable and kind and knew exactly how to make each event special. I would give a million stars if I could.
    As for my wedding planner Desirae, she was professional, kind, organized and made my day so much more amazing. She answered all my questions/emails in a timely manner and helped me with booking appointments. She also attended all of the appointments with us, which I greatly appreciated. She followed up with all my vendors, and made sure everything arrived and was ready on the big day. She also worked closely with the DJ during the reception to make sure everything was moving along smoothly on our timeline, which was a huge help to us, that way we could actually enjoy our reception without the hassle of having to keep track of everything. I would also like to mention that she also helped me during dinner by plating my food for me that way I didn’t spill anything on my wedding dress. She went above and beyond in everything that was asked of her. Never in a million years would I have ever thought I would hire a wedding planner, because I love to plan, but it was the best decision of my life to hire her. Life gets crazy, especially when you live out of state, so it was truly nice to have someone to help me figure everything out and be able to assist with things I didn’t have time for. 10/10 would recommend to anyone.
  • E
    Elizabeth Sent on 11/02/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My Husband and I couldn't be more pleased on the service we received from George.

    Very affordable!
    Still get compliments on how amazing the food and atmosphere was!
  • S
    Sarah Sent on 02/01/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The regal room was very affordable and they helped me with everything to plan an amazing wedding i got married in june of 2016 and i would recommend anyone to get married at the regal room it was the best day of my life thank you to the regal room :)
  • illustration stars

    Are you interested?

    Send a message
  • User1979295 Sent on 12/20/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Great service I have nothing but good things to say
  • P
    Party Sent on 09/13/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The owners of the Regal Room made the planning of our wedding effortless. We were completely satisfied from the ceremony through the reception. Thank you for making our special day so wonderful.
  • Gretchen
    Gretchen Sent on 09/05/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Josette,Theresa, George and the staff of the Regal Room made sure that my day was exactly what I dreamed it would be since I was a little girl!

    The food was amazing with generous portions. The servers came around with more than enough appetizers. Then we had wedding soup that was hot and tasty, followed by salad with the house dressing, followed by intermezzo (yummy fruit sherbert). Our entrees were chicken parm with penne alla vodka or prime rib with twice baked potatoes. They were even nice enough to give me and my new husband a little of both entrees (instead of choosing just one) so we could have a taste of both! And each of them were exceptional (especially the twice baked potato--my personal favorite!)

    They ordered the cake and a groom's cake for us, Vanilla/chocolate and carrot cake respectively. They were elegant and delicious!

    The staff was exceptionally professional and made sure that our every wish was met quickly.

    The room looked gorgeous with their centerpieces!

    We had the house band, Rockit, which was EXCELLENT! One of my friends commented they were the best amateur band that she ever heard! They certainly got the party going--the dance floor was packed!

    They helped us set up a candy AND cookie table which was delicious :)

    And my bridal dance was SO MUCH FUN! Following our Polish tradition, Theresa sang both the english and polish versions of the song while the whole room danced with me! The crowd tried to keep my husband from getting to me--and then the crowd ROARED when he finally got to me and literally swept me off my feet and carried me away. It was so cool!!

    I only wish I could do it all over again!

    I would pick the Regal Room again and again!
    And the price and perks were great too! I can't wait to go back for New Years!
  • M
    Mollie Sent on 09/19/2008
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Regal Room was an exceptional value. They gave us the price per person based on the prices for the year we booked which was 2 years prior to the wedding, saving us at least $6/person. The food was excellent. They were able to accommodate our seating arrangement, which did not always meet the regulatory 8 or 10 people at a table. The ballroom was beautifully decorated (and all we did was choose the color theme) at no additional charge. The cake was included in our package, and even though the one we chose served more people than we had coming, they let us get it without charging extra for it. I would recommend Regal Room to anyone getting married in the Scranton area.
  • M
    Marie Sent on 01/01/2009
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    This is a wonderful place to get married, they were VERY helpful. I barely had to do anything, they set up everything for me, including items I wanted to put out on the tables plus I got EXTRA items included.

    FREE Wedding Cake, with a wide variety of choices (value $200+)

    FREE Wedding Topper, I didn't find one I liked so they discounted me $30.00!!

    They were extremely professional. They only do one wedding on the date of your wedding, The price was amazing.

    I ordered a buffet style, and it was only $24.50 for each person, and 12.50 each for children.

    You feel like royalty there with the deep purple colors, as if your in the queens court. I even was able to have them put knights at each end of the head table.

    Everyone had a wonderful time, and it was a night to remember.

    I definitely recommend the Regal Room, it is within a budget and fit for royality.

    Plus they invited me back the next year for a special New Year's Eve Party, FREE and My husband and I received two Free Lobster or Chicken Dinners, as well as a beautiful glass candy dish with the Regal Room logo on it (including mints!)

    I plan to have my 35th Anniversary there as well as any other parties I may throw from here on after, you just can't find service like them anywhere else!
  • S
    Samantha Sent on 05/18/2008
    4.8 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This was a great value for the price. The price we were quoted included everything-food, facility, full bar, cake and hostess. The food is amazing. The cake is provided through The Community Bake Shop. We provided our own decorations and they were set up when we arrived (for a small fee). They were willing to answer any questions we had and provide recommendations on how to make the day perfect.

    On the day of our wedding the entire day was perfect. The only small glitch was that it seemed our hostess disappeared and wa sunable to be found. We eventually found her and everything was perfect.

    I recommend this to anyone that wants an elegant experience without having to pay an arm-and-leg.
  • S
    Shaaa Sent on 06/04/2011
    3.6 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      3.5 out of 5 rating
    • Professionalism
      3.5 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    food was GROSS. tasteless. mashed potatoes tasted like wood, flavorless meatballs, only thing i would eat was the noodles with tastless sauce and the bun.
  • K
    Kerrie Sent on 10/18/2011
    0.5 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      0.5 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      0.5 out of 5 rating
    • Flexibility
      0.5 out of 5 rating
    I booked a party with The Regal Room and we went over prices and everything. Come a few days later I get the contract in the mail and everything we talked about changed and WOW did the price go up. I would not have a party there nor would I deal with people who say one thing to get your deposit and then try to switch it. I told her I will not be having my party there and to refund my deposit. Like I said don;t book or ever inquire for a party they will waste your time.
  • L
    Lori Sent on 08/20/2013
    • Quality of service
      0.0 out of 5 rating
    • Average response time
      0.0 out of 5 rating
    • Professionalism
      0.0 out of 5 rating
    • Value
      0.0 out of 5 rating
    • Flexibility
      0.0 out of 5 rating
    The Regal Room catered my daughters backyard graduation party. Everyone at the party commented on how utterly delicious the food was. I love their food but the compliments the Regal Room received that night from 200 guests was overwhelming positive. In addition the amount of food was extremely generous.