Out of the Box Wedding Productions

Out of the Box Wedding Productions

Innovative Wedding Videography

3 Reviews
16 Mildred Ave.
Asheville, NC 28806 | map
Style: Cinematic, Documentary, Short Form, Storytelling, Tr...
Packages: Ceremony, DVD of Raw Footage, Edited Video, High Def...
Liability Insurance: Yes
out of 5.0
Quality of Service:
(3.3 / 5.0)
(4.3 / 5.0)
(3.3 / 5.0)
(3.2 / 5.0)
(4.2 / 5.0)
  • Quality of Service: 0.5
  • Responsiveness: 4.0
  • Professionalism: 0.5
  • Value: 0.5
  • Flexibility: 3.5

I never write reviews but feel its very important to let perspective customers know how horrible the video was that we paid for. Not only did it take 10 plus months to get in hand, it had countless flaws. We had to re create actual wedding moments because the person behind the camera missed them, taking away time with our family. The wedding was shot from behind so you couldn't even see our faces half the time. So many missed memories and zero rectification. They stand by their work and I stand by how horrible this experience was from the beginning. Be aware that they may lose their calendar/phone and book a vacation, after you book their services.

Out of the Box Wedding Productions responded with the following comments:

We'd like to respond to some of the false information included in this review. Included in this package were photos of the Bride and Grooms wedding day which OOTB did not receive until February of this year. The edited video was delivered two months later, so the 10 month wait is misrepresented. The couple also requested a longer wedding preview they could show at a reception in their hometown for those who did not attend. That was delivered well in time - within two months of the initial date. The couple paid for a one camera wedding so there was one instance where the photographer asked them to reshoot, because he recognized the importance of it. In terms of the camera position, the photographer was set up in an appropriate spot as to get proper views of the bride and groom and not obstruct any part of the ceremony.
There was in fact a calendar error in this case with the initial videographer. The couple was notified at least two months prior to the wedding and the new photographer came to them with 25 years of professional videography experience and has shot several weddings for OOTB in the past without incident.
We hate to hear anyone is dissatisfied with our services, but this was one case where to spite our best efforts, the couple could not be made happy. We still wish them the best.

  • Wedding: 2+ years ago
Services Used: Videography
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1 Review
  • Quality of Service: 5.0
  • Responsiveness: 4.0
  • Professionalism: 5.0
  • Value: 4.0
  • Flexibility: 5.0

Out of the Box created a great wedding DVD for me and my wife, and I would recommend them to anyone. For those people who think a wedding DVD might not be worth the money, I suggest that you make your special day last forever by putting it on film. You'll be glad you did.

  • Wedding: 06/25/2011
Services Used: Videography
  • Quality of Service: 4.5
  • Responsiveness: 5.0
  • Professionalism: 4.5
  • Value: 5.0
  • Flexibility: 4.0

Out of the Box Weddings created a time capsule of my day. Stephanie and her team have an eye for the most precious moments and capture them with so much heart. My husband and I love watching our video and reliving the day - even catching things we didn't even see happen on the day of the wedding, things were so crazy.
I recommend this vendor to everyone - it was one of the best decisions I made.

  • Wedding: 01/01/2008
Services Used: Videography
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out of 5.0
3 Reviews