Make A Memory Limousine, Inc. Featured Vendor 4.8 out of 5.0 4.8/5.0
More than a ride...A Memory
5519 Cumberland Ave., Chicago, IL 60656
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847-699-9977
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Overall Rating
Quality of Service:
   4.8 out of 5.0 (4.8/5.0)
Responsiveness:
   4.7 out of 5.0 (4.7/5.0)
Professionalism:
   5.0 out of 5.0 (5.0/5.0)
Value For Cost:
   4.5 out of 5.0 (4.6/5.0)
Flexibility:
   4.8 out of 5.0 (4.9/5.0)

 
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Jules911iu
Wedding: 08/01/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Make a Memory Limousine is a wonderful family-owned company. They welcomed my father and I to their home so we could see the limos in person before we booked them. They are one of the few in the area that has a 14-passenger stretch limo. We didn't like the SUV limos so we were looking for a regular stretch limo to accomodate 10 people (and you can't actually fit 10 adults all dressed up into the "10 passenger" stretch limos). So we were delighted that Make a Memory had just what we needed. The service was prompt, professional, and exceptional. I highly recommend them. Also their prices are comparable to others in the Chicago suburbs. When we walked out of our church to the sound of wedding music playing from the limo, and saw a red carpet leading up to our limo along with the driver ready to pour us champagne, it was surreal, like in a dream. How perfect.

Reviewed On:
09/05/2009

Services Used:
Transportation

NOMOREDRAMA622
Wedding: 09/20/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I HEARD ABOUT THIS COMPANY THROUGH A CO-WORKER WHO USED THE COMPANY FOR HER DAUGHTERS WEDDING AND WITH WHAT AMAZING THINGS I HEARD, I HAD TO CHECK THEM OUT FOR MYSELF, LO AND BEHOLD, THEY TOOK US TO THE CHAPEL TO GET MARRIED. (THEY PLAYED THAT SONG IN THE CAR- NICE TOUCH) MY HUSBAND AND I WERE MARRIED ON 09/20/2008. CHRIS WHO HANDLED ALL OF THE ARRANGEMENTS WHEN I CALLED WAS GREAT, I WAS NEW TO THE WHOLE LIMO THING, AND THIS WAS A BIG EVENT FOR ME. SHE HELPED ME THROUGH IT ALL STEP BY STEP, WENT OVER ALL OF OUR OPTIONS WITH ME, AND EXPLAINED IN GOOD DETAIL ALL THE LITTLE THINGS THAT WOULD MAKE MY BIG DAY NICER. I WAS COMPLETELY SURPRISED BY THE AMOUNT OF SERVICE I RECEIVED FROM MAKE A MEMORY LIMOUSINE. I NEVER THOUGHT DEALING WITH A LIMO COMPANY WOULD BE SO EASY.

WHEN THE CAR ARRIVED, I WAS MORE THEN HAPPY, I WAS SO EXCITED. THE CAR WAS DECORATED WITH MY WEDDING COLORS,RED CARPET AND ALL. IT WAS GREAT..
I NEVER EXPECTED SUCH A GREAT PRESENTATION. OUR DRIVER, TONY WAS EXCEPTIONAL. I HAVE BEEN IN A FEW LIMOS IN MY DAY AND THIS DRIVER WAS BEYOND WHAT I EXPECTED. KIND COURTEOUS AND DRESSED TO A "T" FOR THE OCCASION. HE GOT ALONG SO WELL WITH MY FAMILY, HE WASN'T JUST THE DRIVER, HE SEEMED LIKE HE BELONGED TO MY FAMILY, AND THAT WAS A GREAT THING BECAUSE I DIDN'T WANT HIM TO BE "OUT OF PLACE". WE PAYED FOR THE BEST AND WE GOT THE BEST. I RECOMMEND THEM TO ANYONE, WHETHER IT BE A WEDDING OR ANY OTHER OCCASION. I ALMOST FORGOT TO MENTION, THE BOTTLE OF CHAMPAGNE WITH MY NAME AND MY HUSBANDS NAME, IS SITTING IN OUR "WEDDING BOX" IT SHOWED US THAT THIS COMPANY WAS ABOUT MAKING US HAPPY ON OUR SPECIAL DAY

Reviewed On:
09/29/2008

Services Used:
Transportation

kimb128
Wedding: 08/08/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We actually contracted two limos from Make a Memory for our wedding. (We had a big wedding party and wanted to go with the more classic style limos.) The cars were immaculate and the drivers were dressed to the nines in tuxedos and white gloves. The periwinkle decorations matched my wedding party perfectly! It was so special to sit in the car and hear "Going to the Chapel" playing on my way to church. When we came out of church, our driver Tony had literally rolled out the red carpet for us and the personalized champagne toast just topped it all off. These were just a few of the personal touches that really just made our day extra special. The service was excellent overall. We had a very confusing schedule and Chris really took extra time with me to work out the logistics of it all. She took it upon herself to make sure every detail was in place and gave me excellent suggestions about options I wouldn't have even thought about. I have highly recommended Make a Memory to many of my friends and family and really thought they went out of their way to make my day perfect. It truly was a memorable experience and I would definately use them again!

Reviewed On:
09/29/2008

Services Used:
Transportation

dianatenuto
Wedding: 04/05/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Make a Memory was awesome! Their prices were reasonable and the staff was excellent. We had an Escalade limo and our friends are still talking about it! We will highly recommend them to anyone!!!

Reviewed On:
09/28/2008

Services Used:
Transportation

Mrs. W
Wedding: 08/25/2007
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Limo arrived clean and on-time. Driver was polite and courteous. That's pretty much all we wanted. I had provided a detailed itinerary with point-to-point directions, but the driver used his GPS to get from the hotel to the church, which took us on I-90 in Saturday traffic. We still made it without any trouble, and after that, we asked him to take specific routes to avoid the highways and he was fine with that. One note of caution, they are serious about their overtime charges. We dilly-dallied and had to pay for an extra half-hour.

Reviewed On:
04/18/2008

Services Used:
Transportation

kdlp
Wedding: 06/02/2007
Reviews: 7
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Had a limo large enough for the whole bridal party (12 people). Very professional service. We got another limo to come back after the reception to take us to the hotel, which was only $100. They even played songs like "Going to the chapel" on the way to the church, which was great!

Reviewed On:
04/19/2008

Services Used:
Transportation

Sam
Wedding: 02/07/2009
Reviews: 2
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Great! On time. Very nice.

Reviewed On:
10/10/2009

Services Used:
Transportation

Lisa
Wedding: 06/16/2007
Reviews: 5
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)

We had the Cadillac DTS limo and it was beautiful. Well kept and clean. They gave us a discount for a limo to the airport for our honeymoon, too. Same quality limo and service.

Reviewed On:
11/19/2007

Services Used:
Transportation

ksernel
Wedding: 2 years ago
Reviews: 5
4.6
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Car was perfect. Limo driver arrived early (which was a stress relief for me). The only complaint that I had was that the car smelled like smoke. They should have smoke free limo options.

Make A Memory Limousine, Inc. responded with the following comments:

As of January 1, 2008, Illinois state law requires a ban on smoking in public places and we have extended that principle to include our limousine drivers. Thank you for the compliments and we appreciate your feedback.

Reviewed On:
08/25/2008

Services Used:
Transportation

maybride
Wedding: 05/31/2008
Reviews: 5
4.4
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Great!

Reviewed On:
07/22/2008

Services Used:
Transportation

Elena
Wedding: 07/24/2004
Reviews: 5
4.2
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

We really liked working with this company. We wanted a stretch Escalade, and most other companies charged though the roof for it. These guys let us have it for under $1000 (including driver tip) for 4 hours. They were very accommodating, as they had to wait for us since we were running a bit late. The driver took us around downtown to take pictures, and was able to get this huge car through just about everything. The champaign toast they give you after the ceremony is also a nice touch. Good experience overall.

Reviewed On:
01/30/2009

Services Used:
Transportation