I was very happy with the dress I chose and will love it forever. However, I will never recommend this shop to anyone because of their alterations woman, Idolka, and their inability to keep a scheduled fitting or apologize appropriately. My first alteration appointment had to be changed because they forgot about it, and when I came in Idolka was a complete bitch. She complained the entire time she did my fitting about how she was coming in on her day off and was "so tired." She made the fitting experience horrific for me and also totally did not help make me feel beautiful at all.
Then, on my wedding day, my bustle broke before the ceremony when we were walking around taking photos. Luckily my bridesmaid's helped fix it, but it was awful. Secondly, Idolka left all of her hemming pins in the under part of my skirt so the whole time the pins were rubbing into my legs. Now I have scars thanks to that awful woman.
The only thing they have going for them is their dress selection. If they continue to have this awful woman work for them they will lose business. When I called to complain all I got was "sorry." There are much better places to find a dress than this one, so please save your money and your body!!

Brides N Maids was the first place I tried on dresses and ended up buying one that day. Peole who know me, know this is totally out of character for me. I usually take forever to decide. But I had such a great experience trying on dresses and found such a beautiful gown, that I couldn't walk away. We didn't even have an appointment and the owner welcomed us in and let us start browsing and pulling dresses. There was no rush and I was allowed to try on as many as I wanted. I think I tried 20 dresses before it was clear that I kept going back to the same one. The staff was very helpful pulling dresses for me and helping me into them. They never tried to sway me into one or the other and kept trying to help me find what I liked best. I was pleasantly surprised by the price tag (especially after watching so much Say Yes to the Dress) and put down my deposit. They are a full service place and I ordered my bridesmaid dresses and had my alterations done there also. The only reason I put a 4 for service is due to an issue I had with scheduling a fitting. I scheduled a fitting for 4th of July weekend because I was goind to be in town at that point (I live in Chicago but the wedding was in NorCal). I had it all set but then they informed me a few weeks before that no one would be in that weekend to do the fitting and we would have to reschedule. If I was in town, no big deal, but because I was coming from Chicago, I couldn't change my plans and had to wait until 3 weeks before the wedding to do the fitting. I didn't need anything but a bustle and hem so everything turned out fine but it was a little frustrating at the time. Overall though, this place has a great selection, offers a fun experience and has great prices. I love my dress and received so many compliments on it.

I had a great experience wedding dress shopping. The first time I went in I was helped by the owner Wendy, she was great. She pulled all of the dresses that I wanted to see and helped me into everything. The only thing that I wished they did more of was personal shopping, pulling dresses they thought would look good on my figure. Overall really nice shop with a good selection of dresses.

I bought my dress from brides n maids, my mother bought her dress, and the FG dress, and all my BMS bought there dress from here as well.
Overall, it was a great experience. Wendy & Carly were so nice. The only snag I had with this place was with the alterations. I feel I was over-charged, and my dress was not ready until the wednesday before my saturday wedding, (talk about STRESS!).

I went to multiple places to look for a dress and Brides and Maids was by far the best. Wendy, the owner is a super nice lady, as is the rest of the staff. They're really great about showing you dresses in your price range all the while making you feel like a princess. :) They may be a small shop, but I personally believe they have the best selection of gowns!

Such a wonderful local shop. Wendy the owner is so sweet and accomodating, not to mention extremely helpful. Not only did I find my dress at Brides N Maids, we also got the bridesmaids dresses and both mom's dresses here, so they gave us a deal. We were able to do alterations right in the shop and Wendy even came in on her day off to accomodate our schedule and do alterations for my bridesmaids. Had a little issue with the woman they have come in to do wedding dress alterations, so much so that I was in tears at one point, but it was all resolved in the end and everything was perfect.

We had a great experience wedding dress shopping. The first time we went in my daughter was helped by the girls itwas great.they pulled all of the dresses that she wanted to see and helped my daughter into everything. The only thing that I wished they did more of was personal shopping, pulling dresses they thought would look good on her figure. Overall.... really nice shop with a good selection of dresses. But did not use in house seamstress

Brides 'n Maids is a small locally owned shop with exactly that kind of feel. The owner is extremely helpful and on top of your needs. It's not as pampering as some of the other shops but it has a wonderful homey feeling.

The staff at Brides and Maids is exceptional and very friendly, with the exception of one alterations woman. The sales woman who originally helped me pick out my dress was friendly and very knowledgeable about the dress selections they carry. I never felt rushed or pressured to purchase, although I did end up buying my dress on the first visit. Once you find "the one", there's no need to look any further. It did take about 6 months for the dress to arrive, just as they informed me when I paid my deposit.

The only problem I had with this experience was with my fitting. I had the unfortunate luck of being paired with Idolka, one of the alterations women. She was very unfriendly, unprofessional (stepping all over the train of my dress with her shoes while fitting me) and when my mother asked her repeatedly to stop stepping on it, she just said "don't worry, don't worry". When I asked any questions, she acted with a "why are you bothering me with this nonsense" attitude. This is the most important dress I was ever going to wear and when I inquired about bustle types, she became very impatient when I wanted to see the different versions. A week later, when I came back in to try on the dress after she had fitted it, it didn't fit at all! She had cut it way too small and there were gaps and material gathering at the sides. It looked horrible! I would not recommend going to her for the fitting.

Luckily Wendy, the owner, took me under her angelic wedding dress wing and fixed all of the mistakes that Idolka made. Wendy is amazing and the dress looked absolutely beautiful after she was finished!

Despite the first bad alterations mishap, I certainly recommend this boutique for all of your bridal attire needs. Overall it was a great experience!

Great selection and my dress came in a month sooner than expected!

Wendy at Brides 'n Maids was so helpful and very nice to deal with. We went to several other shops in the area and my daughter left in tears... they were so pushy and nearly forcing her to try on dresses that she know she wouldn't like... not Wendy. She and her staff took time with us and never pushed. They were very professional and a real pleasure to work with.

Brides 'n Maids in Santa Rosa, CA has a fantastic selection of dresses for every wedding. I was able to find my perfect dress, one which I originally had tried on at another nearby location where it was $400 more, as the shop was located in a higher rent district. Brides 'n Maids offers fantastic service, affordable altering, and flexible availability for appointments. The dress came in 2 months earlier than expected! They include pressing in their price, and will throw in a coupon for a free veil with purchase. Wonderful!

Beautiful dress at a GREAT price.

Brides n' Maids was a fabulous little dress shop in an old victorian house. It added to the ambiance and excitement of getting married. They had dresses in lots of styles and prices. A good variety to choose from. The owner and her daughter run the place and are always helpful and friendly. They were a little bit unprofessional on the phone when you call to see if your dress is in. Just remember, they will call you when you dress is in!

Brides and Maids can at times be a little bit busy, I wouldn't reccommend visiting there on a weekend. They tend to be a little bit understaffed at times and it can make wait times long and assistance not on par. Most of the time, they are friendly, helpful and more than willing to answer any of your questions. I had a problem with the wrong size dress being ordered and even though their store policy clearly states no returns, refunds or exchanges, Wendy, the boutique owner was more than happy to order me a dress in the correct size, since it was her employees who took the measurements. Over all the staff is knowledgable and cares about making sure the bride is happy with her gown. Their seamstress is a little bit on the pricey side and doesn't disclose their fees until after they tell you what needs to be done, so be sure to get price quotes from them before proceeding. I was told my dress shouldn't cost more than 15 dollars to add bustles and when it came time to pay the seamstress I was charged $55 and that is a huge difference in cost.

Overall they provided me with a relatively stress free and positive experience!!

Brides N' Maids was great for my wedding dress as well as all my bridesmaids. Very helpful and competative prices!