Discussions from Account Support

My countdown widget disappeared and I cannot for the life of me find it to put it back on. Please help!

When I go to "wedding website" under my account, our wedding website is no longer there, it's some generic version with none of our pictures or wedding information. When I open another browser and...

Does anyone know how to remove all B-List guests from the Wedding List option? I do not want any of my B-List guests to be able to RSVP for the wedding. I can't figure out how to adjust that setting. ...

Hi, I've run into an issue where I can search our names on Google to locate our wedding website and registry but doing so on the wedding wire registry search pops up nothing. I have the registry as...

My wedding location is wrong, it wont let me change it. We had to change locations due to COVID

Just purchased a custom domain and now have no idea what to do next. Any help/tips?? I'm stuck. Can't find instructions anywhere and was just emailed a receipt back from wedding wire...

Hello, I purchased a custom website domain through WeddingWire's program and it still hasn't become active. Is anyone else having this problem??

Hello, I have a registry already started with Costco and for some reason my registry page on Wedding Wire is not allowing me to link it. Are we only allowed to link registries with the ones on the...

Did anyone else wake up to their WeddingWire app being completely reset? I’m beyond frustrated because I was tracking my budget and vendors in this app!

Hello! Has anyone been having trouble or know another way to change the photos on the website page from the generic ones that came with the design? I've had my page for awhile (set it up 2 months ago)...

I'm getting extremely frustrated with setting up the wedding website. I purchased a custom domain to forward to my WW site and it just gives me nothing but issues. In the support section it has a...

Hi Everyone, We figured out how to get the domain active (almost immediately) and the instructions do it (link to instructions below). I had to pay the $24 first, then when I revisited the...

We took all this time to create a wedding website, then poof it disappears (can only access it if you typed in the the URL as a family member/friend, but my fiance and I no longer had access to edit...

I purchased a domain and never received instructions on how to activate. I was indeed charged, now if I want to set it up, it tried to charge again. No history of my purchase. How do I resolve this...

Hey is anyone else having problems with the app changing their wedding date to 0/0/000?

How do I alter the menu selections on the RSVP page on my wedding website? I am getting married in 2021 and am trying to set it and forget it because I am trying to avoid too much stress. I have been...

Hello, I am having issues with the customer domain we purchased a year ago. We recently renewed the domain before it expired successfully, but now no one can access our website...

How do I print my guest list with the full addresses? I looked up some old posts, but it seems the directions on those are outdated and those options are no longer there. When I try to export my guest...

I just saw how I can go under one name and then add their related guests/plus one. I would like to keep certain family members grouped together instead of just adding them separately.