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Must Love Cats
Master October 2017

Wedding Venue Issues

Must Love Cats, on October 9, 2017 at 4:14 AM Posted in Etiquette and Advice 0 70

We got back from the minimoon today and found out through having a conversation with FHs mom and brother that no one at the head table got a favor but the vendor table got some even though we distinctly told the venue multiple times that the favors were to only go to our guests and they were not to put any in front of Ethan or mine plate or any on the vendor table. Our 8 person bridal party confirmed they didn't get a favor which is wrong. Our other issue is the cake. We have heard from our mothers and other bridal party members and guests that the cake slices were thin. With that said we do not understand how over 30 pieces of cake go missing when we had enough to feed over 120 people without the top tier and we had under 90 guests attend. Even if the vendors were given cake as instructed not to, there should have been cake left. Upon asking each bridal party member if they had even received a favor and hearing no we told them what was brought to our attention with the favors and cake

70 Comments

Latest activity by Michelle, on February 4, 2021 at 12:41 PM
  • Must Love Cats
    Master October 2017
    Must Love Cats ·
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    And a couple bridesmaids said they saw how much cake was left over after the venue had finished cutting so it just seems really odd to even them. Where did the extra slices go? We had to call our bakery to make us a small tier for our minimoon. The sheet itself was made for 100 people and the second tier for over 20. Even our bakers were shocked because they purposely made enough cake so we would have extras.

    We do not know how these errors occurred by the venue but we are upset and would like these issues resolved.

    FH was livid about the cake situation. We found it so suspicious. He is planning on sending an email tomorrow regarding these issues so we can be compensated for repurchasing favors for the bridal party which were jams from a great company, and for the cake we bought.

    Any ideas on how to ask for that at the end of the email, or just be direct and blunt in asking we wish to compensated for the above due to the venue mistakes? We are just both upset and thank goodness did not leave any reviews yet.

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  • DC
    Super May 2018
    DC ·
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    Blunt

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  • Sos0033
    VIP September 2017
    Sos0033 ·
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    First, count your blessings if this is the worst thing to happen on your wedding day. I guess you can email them and see what happened, but I highly suspect they'll make some BS excuses and may not go out of their way to give you a refund if they already have your money. As far as the favors, I wouldn't repurchase favors for the bridal party. I mean this in the nicest way possible... but I really doubt they care that much. They're favors.

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  • Alforev
    VIP August 2018
    Alforev ·
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    If you're married, he's no longer your FH, he's your husband.

    It sounds like the venue gave slices of the cake to employees who were working the wedding. That's actually pretty common. You can always just ask them if they did that. If they gave every person a slice, they usually only save the top tier which is how employees end up with some of the cake.

    Why didn't you want the vendors to have favors as well? I was under the impression that you are supposed to treat them as kindly as guests. If your BP didn't have favors then they should have said something during the wedding honestly, so this is not something for you to stress over. Sounds like the table numbers got mixed up when the person at the venue was putting favors out which is more of an honest mistake.

    You can get really upset and stressed over this and argue with them, but you should know that it's not likely they will do anything. You can leave reviews for the venue, but honestly I would just let it go and relax.

    I'm actually surprised guests are complaining about the slices of cake and favors. That would really piss me off if someone complained about my wedding like that, let alone someone in the BP or your MIL and BIL. Again, if they didn't get favors and the favors were on the tables then they should have said something at the wedding, not waited to complain to you. It's not your fault or your problem. Favors are not a requirement.

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  • Alana
    VIP March 2018
    Alana ·
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    If all that happened was missing cake and favors I wouldn't worry that much about it. Your BP should have gotten thank you gifts from you which far outweigh the favors or the cake. I wouldn't say a word or leave a bad review. Things happen sometimes. As for not giving the vendors a favor...I think thats a terrible way to treat your employee. So all they deserve is payment? No extra thank you? Maybe the venue got the tables mixed up? Maybe they ran out of favors? Maybe they skipped the BP table believing that they weren't supposed to have them. A simple miscommunication. Not worth stressing over

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  • MDEasternShoreBride
    VIP October 2017
    MDEasternShoreBride ·
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    Go ahead an email the venue since you clarified it in advance and it was clearly important to you. They may be able to reimburse you for 8 favors. You can ask about the leftover cake as well. I wouldn't expect much. I would let it go. I bet your guests and wedding party had a GREAT time anyway.

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  • Blair Waldorf
    Master October 2017
    Blair Waldorf ·
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    I would ask them about it, but wouldn't make any accusations. Then get over it. You are dwelling on something that is quite frankly pretty insignificant and letting it poison your wedding day. I feel like going to the bakery to have them make you a mini moon cake was also pretty extra and unnecessary.

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  • K squared
    Super October 2017
    K squared ·
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    I didn't know it was common to give vendors favors. I tipped my vendors generously and they ate from the same buffet as my guests but they were not my guests. They were working and wouldn't have been there if I wasn't paying them to be. Our favors doubled as our name cards and the vendors did not get them. However, op I think you should let it go. This sounds like not that big of deal and if this was the only thing to go wrong then consider yourself blessed.

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  • Marion
    Super October 2018
    Marion ·
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    I understand why this is annoying but annoying is really the most it should be. I wouldn't stress over a few favors and some cake. From my experience wedding cake slices are never very thick, that's how they get so many out of the cake. No one really gets a whole slab of cake. And I think your BP's experience probably wasn't ruined by simply not getting favors. This isn't a him I would choose to die on so soon after my special day.

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  • Janel
    Super September 2018
    Janel ·
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    I would address it as any other complaint letter. Assuming everything else went well with your wedding, you can point them to what did not go well: (1) That you had guests who complained the cake was cut entirely too thin even though you know there was enough cake, and guests saw there was cake leftover; (2) At the end of the night, leftover cake was no where to be found; (3) Members of your bridal party did not receive favors but vendors did despite you giving specific instructions for favors not to be given to vendors.

    What probably happened is that the waitstaff didn't know it was a "vendor" table. My vendors will not have a table in my main reception room. Probably some miscommunication on your venue's part to their staff.

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  • Maria
    VIP March 2016
    Maria ·
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    Just wondering when did the cake issue come to light? I wouldn't be a bit annoyed about that. Did someone not ask for the cake when ye were leaving the venue or the next day? Unfortunately there isn't really much that can be done now. The favours were probably just a table mix up. By all means send the venue an email/letter /call expressing your dissatisfaction but in the end you will just have to leave it go. Even if by some chance they were to pay you for the cake. Will it really change anything?

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  • FME
    Master March 2018
    FME ·
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    I mean it is what it is. I guess you can email but I don't know how far that will go, and I certainly wouldn't accuse them and demand compensation. What if guests took extra slices of cake? I believe this is your third post about your disappointment in different vendors, just let it go and enjoy your marriage.

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  • I'mthemom
    November 2018
    I'mthemom ·
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    Our kitchen staff will cut the cake and we will station it in the reception area. Slices can be thin when trying to serve all of the guests. Quite often by the time the cake is stationed guests are in full swing dance mode. By the time the reception is ending the cake has been out for over a hour. We rarely box up the left over. Of course we box the top tier and any uncut cake for the couple to take. I am sorry this happened to you, but I really don't think the venue will do anything except apologize. Also, guests may have taken multiple pieces. Can't really speak of the favors as I have never seen a table set up for vendors. (Ours do eat, but normally at cafe tables)

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  • Jaimee
    Master October 2019
    Jaimee ·
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    @Sarah M. took the words right out of my mouth.

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  • Rosered
    Devoted January 2019
    Rosered ·
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    If you had noticed and said something the day of, it probably could have been corrected. The problems are relatively minor which is why you didn't notice at the time. I don't think you will get any money back.

    ETA: It sounds like you micromanaged all of your vendors (like in the DJ thread), which may have contributed to some of the problems. If you had a detailed vision about exactly what you wanted, it isn't surprising that you are unhappy with the result. When you give too many directions, you take away the vendors ability to use their best judgement day of to adjust when things go wrong.

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  • Going to the chapel
    Master July 2017
    Going to the chapel ·
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    Let it go. It was jelly. I doubt your wedding party is stewing that they didn't get any. Cake slices are always thin and it sounds like everyone who wanted cake got cake. If you get this upset about everything in your life that doesn't go your way, you'll have a miserable life.

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  • LillyBean17
    Master October 2017
    LillyBean17 ·
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    Yes Richard!!!!!

    It seems like all you want is to complain. You can voice your unhappiness with your vendors to them, but at some point, you gotta let the small stuff go. FFS it's like your nightmare is another bride's dream!

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  • Nicole
    Expert September 2018
    Nicole ·
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    Yeah agree with PPs...unless you were giving out Mazerottis I would give less than 2 craps about not getting a favor. You got them a gift right? I'm sure that was nicer than the favor any way.

    Send them an e-mail if you must, but the only thing you might get in return is a hearty chuckle.

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  • Steph N.
    Super October 2018
    Steph N. ·
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    Was there anything you enjoyed about your wedding day?

    You need to just let this stuff go. There's no point in dwelling on it. Focus on moving forward into a happy marriage.

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  • Jennifer
    Master September 2018
    Jennifer ·
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    I am reading this thinking so what????

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