Wedding ring suggestions?

Hello al! My mother recently offered to let me have my great grandmothers wedding band for my own. I was very close with her so the gesture really means a lot to me. The only problem is my engagement ring has a twist in its shape which makes it sit kind of awkwardly when I have them together. I took it to Jared’s where we got my ring. The girl who had originally sold us mine no longer worked there and so a different woman helped us. She said there was nothing they could do to it to make it match up better, then directly showed us some bands they had. I thought I’d ask on here if anyone had had work done similarly for a ring? I kind of felt like that answer might not have been the most honest because she pushed really quick for that sale.