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jellybean
Savvy September 2014

Venue will not return calls

jellybean, on August 26, 2013 at 8:35 PM Posted in Planning 0 9
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I found the perfect venue for my wedding-- I have actually wanted to get married there since before I was engaged. However, I have called & called the wedding coordinator and have never heard back from her. I even emailed her twice. When I called the actual office, the guy that answered said I should just keep trying to contact the wedding coordinator because he can't help. I know that it is wedding season so she is probably busy, but, every other venue I have called has responded within 12 hours of the call. I first tried contacting her over a month ago. Is this a red flag not to do business with this venue, if I even hear back?

9 Comments

Latest activity by We'llAlwaysHaveParis, on August 27, 2013 at 10:51 AM
  • Rye
    VIP October 2014
    Rye ·
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    I think it is a red flag... I wouldn't trust them to be my wedding venue knowing they won't return my calls.

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  • Celia Milton
    Celia Milton ·
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    Move on.

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  • BalletShoesRachel
    VIP September 2014
    BalletShoesRachel ·
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    I've gotten this same thing from a venue we went to see today; it has been sooo hard to deal with them, and we aren't even under contract with them! I somehow don't see the relationship lasting.

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  • Alysa
    VIP April 2014
    Alysa ·
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    That is a big red flag. I would try to find another venue.

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  • STBMsMullings
    Super July 2015
    STBMsMullings ·
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    Huge red flag, and I would let her know that.

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  • AndreaLily
    Master October 2013
    AndreaLily ·
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    I was having some issues with the event coordinator for our wedding. FH called above her, the General Manager, and complained. GM was not pleased with the coordinator's behavior and has now taken charge of planning our event and giving us everything we want and then some! Try going to someone above her, if your heart is really set on it don't let her being unprofessional or busy deter you!

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  • Private User
    Super February 2014
    Private User ·
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    Yeah, i wouldn't give my money to people who can't find the professional courtesy to return a phone call or email. no one's that busy.

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  • We'llAlwaysHaveParis
    Master November 2013
    We'llAlwaysHaveParis ·
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    If they are this unresponsive before you've even booked the place, I can't imagine they'll be any more responsive after they have your money.

    You could probably fight the system and work your way up, but it shouldn't be that difficult.

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