Venue will not return calls

I think it is a red flag... I wouldn't trust them to be my wedding venue knowing they won't return my calls.

Move on.

I've gotten this same thing from a venue we went to see today; it has been sooo hard to deal with them, and we aren't even under contract with them! I somehow don't see the relationship lasting.

That is a big red flag. I would try to find another venue.

Huge red flag, and I would let her know that.

I was having some issues with the event coordinator for our wedding. FH called above her, the General Manager, and complained. GM was not pleased with the coordinator's behavior and has now taken charge of planning our event and giving us everything we want and then some! Try going to someone above her, if your heart is really set on it don't let her being unprofessional or busy deter you!

Yeah, i wouldn't give my money to people who can't find the professional courtesy to return a phone call or email. no one's that busy.

If they are this unresponsive before you've even booked the place, I can't imagine they'll be any more responsive after they have your money.

You could probably fight the system and work your way up, but it shouldn't be that difficult.