So, I've emailed my venue contact twice within the week. Each time, I've asked about COVID precautions like sanitizing stations, cancellation and/or rescheduling procedures. In each email, I've had other questions as well.
Each time I've received an email back answering all OTHER questions besides COVID and rescheduling/cancellation questions. Now, I've asked questions before that she did not know, and she politely told me she will find out and get back to me. But, for the COVID /cancellation/rescheduling questions, she flat out has ignore them all together in both emails. Even about the sanitizing stations.
In my contract, if I cancel, I will have to pay a percentage of estimated/predicted cost. There's a pay schedule, if I cancel after a certain amount of days, I would have to pay even more (about 50%) of estimated cost. Guess what! That day on the pay schedule is coming up.
So, is she avoiding the questions to prolong me from canceling and hoping to get more money out of me?
I prefer email because I can keep them as proof and records.
Maybe I can call and record our conversation?
What do you think? What would you do?