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Devoted October 2013

So frustrated! we're at 9.5 weeks after wedding and still haven't seen a single wedding photo :( UPDATE

Private User, on December 10, 2013 at 3:35 PM Posted in Etiquette and Advice 1 23

I emailed her a couple days ago, and still haven't heard back from her. In her contract it says that the final delivery will take approx 8 weeks.....but all I want is a few photos, I don't even need all of them! Its been so hard waiting and the fact that she hasn't responded to my email just makes me even more frustrated. Especially since we paid over $3K for the photos....and some people I know received a sneak peek of 5-10 photos a few days after their wedding

23 Comments

Latest activity by mc4dj13, on December 13, 2013 at 9:08 PM
  • S
    Super May 2014
    Soon to be a Mrs! ·
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    I would start calling and email again.

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  • Nonna T
    Master April 2014
    Nonna T ·
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    I'd be her worst nightmare by now. heed ashley's advice though maybe do it today. please come back and luk how it goes! best to you Smiley smile

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  • Barbara
    Master September 2014
    Barbara ·
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    I agree-- call her, email her again, and then have a lawyer write a letter. If you don't have a lawyer or any lawyer friends, legalshield.com might be helpful.

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  • Lisa
    VIP September 2014
    Lisa ·
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    If it said 8 weeks in your contract, I'd have been calling and emailing her daily once the 9 week mark hit. It's nice to be a bit flexible and give a week but any more than that and she is really breaching contract.

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  • We'llAlwaysHaveParis
    Master November 2013
    We'llAlwaysHaveParis ·
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    Do you have a phone number? She'd be making me nervous at this point, and for what you paid, definitely call her.

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  • 2015Bride
    Super May 2015
    2015Bride ·
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    I agree with wht others have said, definately get in contact with her even if it means making several attempts. It's odd for time to go that long without even a few preview photos

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  • Abby
    VIP October 2021
    Abby ·
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    Have you heard anything from the photographer since the wedding?

    I would call and email her now with a message along the lines of "Please let us know an ETA on the photos. If you have not presented us with a reasonable timeline within 5 days, we will have to take further action."

    Leave it vague, don't make any true threats. If her contract said 8 weeks, then she is already in breach, but you don't want to risk angering of scaring her so much that you might not get the photos at all.

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  • Out the Window
    Master May 2014
    Out the Window ·
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    This post is making me nauseous. Good luck. Keep us posted.

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  • Laura
    Master November 2013
    Laura ·
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    Call, call, and keep on calling.

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  • P
    Devoted October 2013
    Private User ·
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    I don't have my photographers phone # and can't find it on her contract or her website. She has not gotten in touch with me at all since our wedding. I know that not everyone checks their email everyday, but if you're a photographer it seems you should be checking it regularly - especially if thats the only form of contact. Hopefully I will hear back from her soon....I don't want her to think badly of me, but its getting really old waiting and waiting without knowing whats going on. I'm starting to think 'are the photos horrible??' and getting all self-conscious about it!

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  • SXC
    VIP November 2013
    SXC ·
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    How about facebook, are you able to find her on there? Most of the photographers I've found/know usually has their business on FB as well.

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  • Jennifer
    VIP November 2013
    Jennifer ·
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    Oh my gosh, that's crazy :-/ I snooped on your profile and saw who was listed as your photographer. She has a facebook and a twitter, and the links are right on her site. She posted on Twitter just 7 hours ago. I would start tweeting her as well "Hey.. did you get my e-mail, could you please get back to me?"

    She shouldn't think badly of you, she's overdue on her time, and just not getting back to you in several days is rude and not at all professional.

    I hope you get your pictures soon!! Keep us updated!

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  • M
    Master August 2014
    Miss S. ·
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    If the photographer in your vendor team is the one you hired, I found this phone number for her. Just check the link

    http://amandavanvels.zenfolio.com/contact.html

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  • mrsrobinvalentine
    Master February 2014
    mrsrobinvalentine ·
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    I would go to their webpage get their address of the studio & go there. For $3,000.00 and for once in a lifetime photos, I would be right there in their parking lot waiting.

    They should have given you a least an unedited DVD by now or access to some of your photos online

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  • Abbiell
    VIP October 2013
    Abbiell ·
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    I got sneak peeks the next day and the fully edited cd with over 900 photos 9 days later. Call, text, email, go to her studio--whatever you need to do to get ahold of her. Keeping my fingers crossed for you!

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  • Briggitte Dix
    Briggitte Dix ·
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    Try emailing her again to make sure it went through and then if she doesn't respond contact her through facebook.

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  • MnDex
    VIP October 2014
    MnDex ·
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    Create a new e-mail account and e-mail her as if you were someone looking for photography services and see how quickly she gets back to you...if she returns your fake e-mail quickly then you know she's ignoring you...just a thought

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  • P
    Devoted October 2013
    Private User ·
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    UPDATE....so I ended up messaging my photographer on facebook about 5 days after emailing her because she never got back to me. She messaged me back right away saying she got my email but didn't have all our photos ready yet, and there was another wedding she was working on before she finished ours. She said that she would send me a preview today.....so far its 8:38pm and still have not received anything messages from her with a preview Smiley sad I don't want anything to get ugly....but am very disappointed and think she should put a different timeframe in her contract so her clients have a better idea of what to expect.

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  • MissKelly
    Expert September 2014
    MissKelly ·
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    I'm wondering why she didn't email you back even though she received your email. It's a bit fishy and a lot annoying. I would give her a couple more days to get herself together and then I would take action. If the contract says 8 weeks, you are well within your right to do something about it.

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  • P
    Devoted October 2013
    Private User ·
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    I know! thats what i was wondering too.....pretty annoying. I understand shes probably busy, but wedding photos are a big deal and being ignored is very frustrating.

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