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Vanessa
Savvy September 2016

Please Help!! Wedding dress nightmare!!!! Wedding is a month away.

Vanessa, on August 15, 2016 at 10:07 PM

Posted in Etiquette and Advice 80

I purchased my dress for less than it's retail price online , after falling in love w it at Davids Bridal. I wanted a High-low dress, the dress I purchased was not "high-low" cut I was told it could easily be transformed into one. My Fiance's aunt, recommended a seamstress who owns her own dress...

I purchased my dress for less than it's retail price online , after falling in love w it at Davids Bridal. I wanted a High-low dress, the dress I purchased was not "high-low" cut I was told it could easily be transformed into one. My Fiance's aunt, recommended a seamstress who owns her own dress shop across town. I went and brought photos of how I wanted my dress transformed and the lady informed me she could make it happen. I put the dress on and she comes at me with scissors and starts to cut the front layers of my dress in a upside down "U" shape. I was mortified, the dress was choppy and uneven, but she insisted she knew exactly what she was doing. She assured me that in a week my dress would be clean and perfected and ready for pick up, 3 days later I get a call that my dress is ready. I was excited to get my dress back, but when I tried it on , it looks like a 2 year old cut it, and the sewing is uneven and just horrible. My dress is destroyed! Now what do I do?

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80 Comments

  • JoRocka
    Master September 2016
    JoRocka ·
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    I agree with the other seamstress- that hem job is ATROCIOUS.

    She owes you a new dress.

    • Reply
  • Kactus Kat
    VIP July 2016
    Kactus Kat ·
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    What did the seamstress say when you told her that you were unhappy with it? Can you show us the picture that you gave her as your inspiration picture?

    Eta: Was this supposed to be completely done, like take it home today, or was this your first fitting? Maybe she wanted to check it for length and everything before she finished the edges? I just can't believe anybody takes that little pride in their work.

    • Reply
  • S
    Master January 2017
    SnowQueen ·
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    Wow I am so sorry. You need to demand the seamstress compensate you somehow but as for your day of, you might need to go off the rack. I am so so so sorry. That sounds terrible.

    • Reply
  • bellamae
    Master March 2017
    bellamae ·
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    Looked at the pic again and I'm seriously angry for you. I see a random thread hanging down from the skirt. I would absolutely get my money for the dress back from her.

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  • Ashley
    Expert May 2017
    Ashley ·
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    What did you tell the seamstress when you saw it afterwards? I would have left it there, and told her call me back when you fix it.

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  • Jessinlove
    VIP November 2016
    Jessinlove ·
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    That is horrible I'm sorry this has happened to you. She needs to reimburse you!

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  • Jessinlove
    VIP November 2016
    Jessinlove ·
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    Also, please write a review on her business to save this from happening to anyone else

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  • R
    Dedicated September 2016
    Rachel ·
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    Don't panic!!! Ull find another dress Sofiehouse.com gorgeous cheap dress all types or J&j house .... For me I went with Sofiehouse same her u could get dress less than a week

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  • Vanessa
    Savvy September 2016
    Vanessa ·
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    I am still grieving the loss of my Dress. I went back to the Seamstress who destroyed my dress, she reimbursed me $100 , but said she was not responsible for anything else. She said she worked very hard on my dress, and she didn't see anything wrong with my dress. When I asked her why my dress looked so choppy and not "clean" as she promised, she said she didn't have the machine needed to clean the edging of the tulle, then told me to "GET OUT OF HER SHOP".

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  • Ashley
    Expert May 2017
    Ashley ·
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    I ordered my dress online, with my measurements and it took only one month. If you cant find someone to fix your dress , you might be able to find the kind of style you want online.

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  • Fitz
    Master August 2018
    Fitz ·
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    Wow. What a disgusting way to run a business. I hope you are posting reviews about her. Was the $100 a full refund?? I would start searching for a new dress.

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  • aknight
    Devoted October 2016
    aknight ·
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    Could this not be taken to like small claims court? $100 for a dress that I'm sure cost well more than that. She clearly had ZERO idea what she was doing. I am in shock.

    ETA: I agree with Nikki. ^^ Ruin her! Blast that all over Facebook and write reviews for how terrible of a job she does. Including pics. You know things spread like wildfire on Facebook. You could prevent this from happening to other brides..

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  • O&L
    VIP September 2016
    O&L ·
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    I am so angry for you! $100 is not enough and she needs to be shut down before she destroys another dress! How the heck does she stay in business!??!!

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  • CatBones
    Expert July 2020
    CatBones ·
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    This is so awful I am so sorry.

    All the bad reviews anywhere you can leave one. Yelp, FB, twitter, wedding sites. Anywhere.

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  • Jessinlove
    VIP November 2016
    Jessinlove ·
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    F- that, I would be picketing outside her business grrrr , makes me angry for you but really she is heartless and a bad business owner . She didn't have the correct equipment and still decided to do it, crazy

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  • Vanessa
    Savvy September 2016
    Vanessa ·
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    I wanted it to look like this... These are the photos I gave her,




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  • Vanessa
    Savvy September 2016
    Vanessa ·
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    I wanted it to look like this... These are the photos I gave her,




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  • Vanessa
    Savvy September 2016
    Vanessa ·
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    Our theme is "neon". I wanted the pink Tulle added but with an "ombre" flow.

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  • Erin381
    Master September 2016
    Erin381 ·
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    Omg I am so so sorry. I had a problem last week no where near as bad and mine seamstress bought a new dress!

    I can't believe that what a mess! I bought a dress off the rack and had someone else hem it. Get a second opinion. But likely its new dress time

    • Reply
  • JoRocka
    Master September 2016
    JoRocka ·
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    NOPE NOPE NOPE NOPE NOPENOPE NOPE

    You go back with a lawyer- if she didn't have the fucking tools do the job- she shouldn't have taken the job- anyone can see that's a hack job.

    Can we see pictures of what you showed her please?

    Secondly- She needs to reimburse you for the cost of the dress. She needs to make you whole.

    THAT being said since she kicked you out- I would absolutely go find a new dress off the rack you can get fixed.

    Because your'e going to be fighting for her a minute.

    But you need a lawyer.

    NOW. Find one.

    TOMORROW.

    Get it set up- take pictures- document- and start working on it. now.

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