Photographers late & still no photos...

Our big day was July 5. Other than our photographers, it was great. We hired a professional company (referral from an acquaintance). They also did our engagement photos, which were stunning. Communication was great until our last payment. For example, we had to reschedule our planning session (where we finalize location, photo time line and must have photos) b/c the owner 'forgot'. Then, day of wedding the main photographer showed up 45 min late. The second photographer was over an hour late (apparently, the owner only scheduled her for 6 hours even through we paid for 8 hours for each photographer). After recreating some "getting ready moments" for her to photograph, the main photographer then followed my sister (MOH) to the first look location and somehow got lost for another hour pulling into the parking lot. She did not answer our calls for over 45 minutes... Long story short, we started our photos nearly 2 hours late. My sweet husband literally stood outside for 1.5 hours, in the sun, in a wool suit waiting for her so we could do our first look. We were both so upset and overheated by the time they finally happened that it took all the joy out of the moment (we're both cry-ers and there was zero emotion).

Our contract says 8-12 weeks to receive our photos. We are now 13.5 weeks out and nothing. I have reached out and will get minor responses, ie. "we're very much still in your time frame" "they'll be ready soon", etc. We were literally married over 3 months ago and still do not have photos. We had an unplugged wedding and reception so I do not have a single photo from the day, which breaks my heart.

What should we do? We are considering getting an attorney for breach of contract; could we also request a refund for the time that the photographers were not present (either running late, leaving early or 'lost')? I have not expressed the depth of my frustration to the owner as I worry about retaliation & just desperately want our photos. Any advice is welcome.