Photographer troubles

If you're irritated now, before you've even hired her, then cross her off your list and move on without a second thought.

Time to look around and get someone else, you need to secure a backup just in case you never hear from her again

This happened to me with a few HMUA's. I emailed and used their contact me feature on their website and they took forever to respond. I would check your spam folder just to be sure but if she hasn't responded, I would move on. I wouldn't feel comfortable with a vendor that was that hard to get a hold of before they have a deposit form you. I would imagine that she would be even worse once you're on the hook already.

Direct message her to get her attention to see if she is getting your emails? Strange. Or maybe post a comment like "Great picture! I emailed you and would love a response back!" That ought to make her listen....or is that too passive-aggresive? Lol

I find it irritating that people are not super responsive to email, but I am beginning to think that is the norm? Every single one of my vendors has done this a time or two in the process. These are all very reputable people with amazing reviews. I try to remember that just because I sit in front of a computer all day doesn't mean that they do. I literally had to ask my florist to send over the contract at least 5 times. Also, most of them are true artists, and artists can tend to be, well, flaky when it comes to the business side. Not making excuses, just trying to see it from another point of view.

If she is truly everything you want in your price range, I would cut her some slack. Maybe let her know what your expectations for communication are and see if she can work with that.

Find someone else that will communicate with you. I've been a wedding photographer and would never just stop responding to a potential bride aka potential earnings. Once you find someone new feel free to comment on one of her photos on instagram that you love her work and wished it could have worked out and are sad that she just likes to forget about people lol

Ditto here. I had to ask my then-hairstylist twice for her email, availability, and costs at two separate appointments over two months. She finally took my email address but didn't email for another month. By then I was fed up with waiting around and found a new hairstylist and wedding HMUA (there were other red flags too). Best decision. The lack of response really just tells you how they operate their business and I don't want to give my money to someone so disrespectful.

I would check your other folders or maybe reach out one last time if you really do like her. If you're this frustrated and don't think you can move past, it might be a good idea to start looking elsewhere. In regards to the social media end of things, I can understand how that can be frustrating. For my business, I set up scheduled posts. These are posts that are made ahead of time and automatically posted for me. It could very well be a situation such as that. Just food for thought.

Definitely find someone more responsive! Although, I will say there are plenty of apps and services that allow vendors and businesses to schedule posts in advance, so just because they've posted doesn't mean she was actually active then.

Does she use an emailing software? My photographer and DJ used honey book for there emails and they would send through the platform and I would never get them to my gmail account. I would wait back for responses in my email and then follow up and she'd be like, oh I emailed you a few days ago- and I logged into our honey book messages and sure enough they were there, I just never got them to my gmail email. That software program seemed very glitchy. Not excusing her behavior but just something I went through.

Yup, this is super annoying!! I'm a photographer and I always try to get back to people within a day or two. This situation is tricky because it seems like she's, in theory, your dream photographer! If you really, really want her to photograph your wedding, I would try another way of getting in touch - pick up the phone and call her. Or send a message through another means, Instragram DM since she's active on there? Facebook messenger?

I know you really want her to photograph your wedding, but communication is one of the most important aspects of customer service. Send her another message or leave a voicemail saying "Hi X! It's been X weeks since we've last communicated and I've reached out to you X times and haven't heard back from you. I'd LOVE to hire you as my wedding photographer! However, if I don't hear back from you by X, I'll have to move forward looking for someone else. Please get back to me as soon as you can. Thank you!" Obviously she'll either care or not care about getting a booking with you, but this let's her know that you're at the point you will hire her or move on.

I hope you hear back from her and can book her if that's what you want, but I'd definitely take into account her lack of communication and customer service skills before even having booked her.

I agree with PP that if you are already annoyed, best to just move on. She may have perfectly legitimate reasons for why she hasn't been able to respond to you. However, none of those reasons are going to erase the annoyance you have already experienced. And any other sort of lag in communication going forward would only cause additional stress.